Scaled Customer Success Managers (Scaled CSMs) operate as part of the broader Customer Success team. They focus on targeted 1:1 and 1:many customer engagements that complement our digital programs and designated CSAM coverage, helping customers achieve measurable business outcomes and realise maximum value from the Docusign platform at scale. Scaled CSMs lead strategic, outcome-driven engagements across the customer lifecycle (launch, optimise, renew), specialising in adoption, optimisation and expansion motions for commercial and enterprise segments. They partner closely with Digital CSMs, Customer Success Account Managers (CSAMs), Account Executives and Renewal Specialists to intervene at key moments-such as low adoption or upcoming renewals-to drive usage,...

The Enterprise Account Executive is responsible for developing and managing strategic customer relationships within large enterprise accounts. This individual will own the full sales cycle, from prospecting and pipeline development through deal execution and long-term account growth. The role requires a proven track record of success in enterprise platform sales, strong executive engagement skills, and the ability to orchestrate cross-functional teams to deliver measurable business value to customers by driving adoption of the broader Docusign IAM Platform and its high-value services. This is a quota-carrying role focused on driving net-new opportunities and expanding existing relationships in complex enterprise environments.  

The Enterprise Account Executive is responsible for developing and managing strategic customer relationships within large enterprise accounts. This individual will own the full sales cycle, from prospecting and pipeline development through deal execution and long-term account growth. The role requires a proven track record of success in enterprise platform sales, strong executive engagement skills, and the ability to orchestrate cross-functional teams to deliver measurable business value to customers by driving adoption of the broader Docusign IAM Platform and its high-value services. This is a quota-carrying role focused on driving net-new opportunities and expanding existing relationships in complex enterprise environments.  

As the Sr Product Manager for Product-Led Growth (PLG), you will spearhead the end-to-end vision, global strategy, and roadmap for Docusign's Product-Led Growth conversational AI and agentic experiences; specifically focused on customer acquisition and top-of-funnel experiences across docusign.com. This high-impact, senior leadership role is responsible for orchestrating cross-functional excellence between Regional Growth Marketing, Digital Business, Sales, and Product Engineering teams to achieve Docusign's global strategic objectives. You are a seasoned product leader capable of developing a 12 month strategy that redefines how customers engage with Docusign. This role combines a deep understanding of conversational AI best practices, agentic experiences, AEO and...

As the Growth Product Manager, your mission is to find, acquire and retain customers for Docusign. You will be spearheading efforts to expand Docusign's footprint to reach every business and individual on the planet. This role goes far beyond optimization - it's about creating entirely new growth levers, customer experiences, and offerings that push the boundaries of what Docusign can do, and who we do it for. In this role, you will identify opportunities to launch and test novel experiences and end-to-end growth initiatives that unlock new audiences, activate new acquisition channels, and provide additional value to our customers. You will partner closely with our team of growth experts with the support of the broader organization cutting across product,...

The Enterprise Solution Consultant partners with the Enterprise presales Solution Consulting and Enterprise field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign Intelligent Agreement Management offering.   This position is an individual contributor role reporting to the Director, Solution Consulting.  

The Channel Account Manager serves as the primary point of contact for partners-including Distributors, Resellers, System Integrators and Independent Software Vendors (ISVS)-within a designated region or territory. This role will own and expand high-impact partnerships, shaping channel strategies that accelerate revenue, strengthen partner relationships, and expand our footprint in the market. This position will manage key reseller relationships, but also design and execute scalable go-to-market strategies, influence regional partner recruitment, and enable joint business planning. You will work cross-functionally with senior stakeholders across Sales, Marketing, and Enablement to maximize partner productivity and deliver measurable business outcomes. This role is responsible for...

As a Quota Operations Manager you will own core run-the-business quota activities for Docusign’s global go-to-market organization. Your primary focus will be executing recurring quota processes, resolving and managing quota tickets, maintaining accurate operational data, and providing timely support to field and business stakeholders across Sales, Customer Success, and overlay roles. You will be a detailed, adaptable problem-solver who manages quota requests from intake through resolution, investigates root causes, performs data and calculation checks, and maintains strong operational controls. You will partner with GTM Operations, Finance, Compensation, and Docusign Technology Services to ensure quota updates are accurate, timely, documented, and auditable....

As a Senior Customer Success Strategy & Operations Analyst supporting Strategy & Transformation, you will help design, build, and execute the initiatives that shape how Docusign’s Customer Success organization operates. You will do this through structured problem-solving, rigorous analysis, and strong cross-functional partnership with leaders across Sales, Product, Digital Technology Services, Finance, and Enterprise Transformation, turning ambiguous strategic questions into clear frameworks, business cases, and executable plans, and helping track their impact once launched.   This position is an individual contributor role reporting to the Sr. Director, CS Strategy & Operations.

The Legal Solution Consultant (LATAM) partners with the regional field sales team to uncover complex legal workflows, regulatory challenges, and enterprise compliance needs across Latin American markets—with a core emphasis on Mexico. In this role, you will act as a trusted legal and technical advisor, translating intricate contract lifecycle management (CLM), e-signature regulations, and compliance requirements into high-impact digital solutions. Through compelling narrative presentations and tailored product demonstrations, you will showcase how Docusign modernizes the System of Agreement for enterprise clients and government entities across the region.   This position is an individual contributor...

As Senior Program Manager, you will drive the execution of initiatives to enhance the IAM customer experience, adoption, and retention. You will collaborate across Customer Success, Product, Operations, and GDA to lead a cross-functional program team focused on the following key areas: Work in partnership with the Customer Value Program Director to orchestrate cross-functional teams to develop strategies, playbooks, and programs to drive customer activation, product adoption, and retention. Establish a regular rhythm of inspection to analyze retention, churn, and growth causality to facilitate data-driven program improvements. Assemble and deliver executive reporting and meeting cadences to ensure seamless cross-functional alignment and accountability. Support the...

The Customer Success Operations Manager - CS Experience is a strategic operations leader responsible for driving complex, cross-functional initiatives that improve how Customer Success roles operate at Docusign. This role translates strategy into processes, tools, and operating rhythms that enable Customer Success teams to execute consistently, reduce friction, and deliver measurable customer and business outcomes and will focus on our most strategic initiatives.   This position is an individual contributor role reporting to the Senior Director, Customer Success Experience.   Responsibility - Act as Customer Success Operations lead for...

As a GTM Sales Operations Manager for Contact Data Management, you are a highly motivated self-starter responsible for driving critical contact data quality and acquisition initiatives in Salesforce across our global GTM organization. This role combines strategic execution with hands-on technical leadership, leveraging agentic, autonomous, and analytical Al solutions to systematically standardize, enrich, deduplicate, and acquire high-propensity contact records at scale. You will ensure high-value accounts always have relevant, actionable contact data that drives Sales prospecting effectiveness, accelerates pipeline velocity, and directly impacts revenue growth across global GTM operations.   This position...

The CS Strategy & Operations Sr Manager -Success Plays is a process design leader responsible for defining, documenting, and continuously improving how Customer Success executes core motions across the customer lifecycle. This role primarily focuses on CxMs (Customer Success Manager and Customer Success Account Managers) processes, standard operating procedures (SOPs), Customer Success lifecycle and interlock between Account/Customer Success plans (CSP/AP), and cross-team workflows that connect Customer Success, Sales, Services, and other post-sales teams. The role will partner closely within Customer Success Experience, GTM, Customer Success Business Partners, Applications Engineering, Product, and Enablement to standardize and simplify core Customer Success...

The Demand & Field Marketing Manager is a critical engine of our demand generation program across the EMEA business, with a heavy focus on event strategy, compelling content, and execution. This role serves as the connective tissue between corporate marketing and our regional sales teams. You will collaborate with cross-functional teams to design, operationalize, and execute high-impact field marketing programs—spanning proprietary (first-party) events, strategic third-party conferences, joint partner activations, and scalable webinars—that drive customer acquisition, engagement, retention, and pipeline growth in EMEA. The ideal candidate is not just a logistical mastermind, but a storyteller and content strategist. You know how to craft high-value...

As a Manager within the Corporate FP&A group, this role manages and supports Docusign's consolidated monthly forecasting, quarterly outlook, and annual planning processes. This individual supports critical company-wide financial modeling, while driving high forecast accuracy, operational discipline, and continuous process improvements. Operating as a high-impact individual contributor, this role collaborates closely across the CFO organization and partners with Accounting to synthesize complex datasets into clear executive reporting, month-end close alignments, and Board of Directors deliverables.   This position is an individual contributor role reporting to the Sr. Director, FP&A.

As a Partner Development Manager for System Integrators, you will play a critical role in expanding and strengthening our partner ecosystem. In support of our regional strategy, you will be responsible for recruiting and onboarding new partners, managing and nurturing relationships with existing smaller or newer partners, and driving their growth and impact as well as supporting our partner managers to drive business development initiatives with our target partners to drive revenue growth. You will act as a key advisor that helps to identify and incubate emerging SIs into rising stars within the Docusign partner ecosystem that will play increasingly important roles in the Docusign go-to-market motion. You will also act as the cross-functional facilitator across sales, product and...

This is a role where a hands-on Payroll Supervisor will play a very important role in ensuring payroll compliance in the region and a key participation in implementing a new payroll system. Candidates should have experience managing payroll, preferably in a multinational environment. Deep understanding of local regulations and compliance requirements is important and in-depth knowledge of payroll and HRM systems is preferable. Ad-hoc projects within the area are also within the scope of work.   This position is an individual contributor role reporting to the Senior Manager, Accounting.   Responsibility -

The Director of Solution Consulting, Enterprise Geo is responsible for managing a team of Presales Managers and Presales Solution Consultants (individual contributors) who support our field sales teams in the Geo (non-vertical) space. This team discovers and understands customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, these subject matter experts illustrate the value and benefits of modernizing a prospect’s agreement process through Docusign’s Agreement Platform offerings. The Director is accountable for coaching and developing Managers and individual...

As the GTM Business Process Manager, your charter is to design scalable GTM processes, and canonical flows that bring system-level coherence to a complex, multi-system enterprise revenue ecosystem. Bridging GTM strategy, operations and AI systems, you will transform operational complexity into visual clarity—using service design and process visualization to model how human teams interact with autonomous AI agents. You will serve as the primary process designer and BRD writer for end-to-end seller workflows, establishing human-in-the-loop governance that drives measurable business outcomes.   This position is an individual contributor role reporting to the Director, GTM Process & Systems...

The Storage as a Service team builds the internal storage platform that enables product teams to provision and use durable storage without needing to manage the implementation details of each cloud provider. The platform provides consistent control-plane, data-plane, and management-plane abstractions across Docusign PostgreSQL, Redis, Key/Value, Blob, and Universal Bus offerings. Docusign is looking for a seasoned Senior Software Engineer to join the Storage as a Service team, focused on building highly scalable, available, secure, and reliable distributed storage platforms. You will design and implement the services, APIs, automation, and abstractions that make storage easier and safer for teams across Docusign. You will work across control-plane provisioning,...

The Senior Incident Commander is part of the SRE Incident Response team at Docusign. The role is around leading and facilitating incidents and incident management processes around our products and security. The role involves strategic project management, effective communication with stakeholders including executive leadership, and handling challenging incidents independently. They play a pivotal role in developing Docusign’s overall service excellence practice by creating standard operating procedures, training material, operationalizing action items and provide valuable metrics for improvement. The role also requires daily incident management support...

Docusign is looking for a Senior Accountant to join our accounting organization in Brazil. In this role, you will help deliver an efficient and accurate monthly, quarterly, and annual close while supporting financial reporting, account integrity, audit readiness, and continuous process improvement. You will work cross-functionally with Accounting, Finance, Payroll, Tax, and other global teams. This is a highly collaborative role for an analytical and detail-oriented accountant who can manage multiple priorities, meet deadlines, and work effectively in a remote environment.   This position is an individual contributor role reporting to the Senior Manager, Accounting.

As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA.   This position is an individual contributor role reporting to the Market Development Manager.   Responsibility - Identify and generate new business opportunities and pipeline within a defined territory - Strategically manage and plan your territory and outbound strategy - Spend the majority of your time managing multi-channel outbound prospecting to educate...

We are seeking a Lead Product Manager to lead the development of next-generation agentic experiences for procurement teams within Docusign's Intelligent Agreement Management platform. This role will define how Al agents proactively identify opportunities, take actions, and orchestrate workflows across agreements to unlock business value.   You will shape the vision, strategy, and roadmap for building intelligent, proactive systems that go beyond static agreement management-transforming agreements into actionable insights and autonomous workflows. You will deeply understand procurement user journeys, identify opportunities for automation and augmentation, and deliver experiences that drive measurable...

 Lead the Public Sector's Assessment and Authorization program by overseeing ISSO security functions and artifacts to guarantee compliance and maintain operational continuity. In this capacity, you will develop and deliver comprehensive training for team members, standardize the creation of security artifacts, and establish rigorous security standards to maintain audit readiness and operational excellence. The Information System Security Security Manager is a technical individual contributor role. In this capacity, you will act as the primary subject matter expert for the Assessment and Authorization (A&A) process across Docusign's Public Sector Products and Environments.   You will...

As a Senior TPM in Product Security, you will shape and execute the long-term strategy for building security into our products. You'll spearhead the shift-left movement, ensuring secure development practices are embedded early and consistently across all teams. You will lead organizational change by building scalable programs, driving adoption of secure-by-design principles, and aligning security priorities with business goals. In this role, you'll act as a trusted partner to executives, influencing roadmaps and investment decisions, while enabling engineering teams to move fast without compromising security.   This position is an individual contributor role reporting to the Sr. Manager, Security Product...

As a Lead Technical Program Manager within the Global Customer Support & Digital Experience organization, you will own the end-to-end program management discipline for a defined portfolio of high-impact programs, translating department priorities into structured plans, integrated schedules, and measurable outcomes. This role drives meaningful organizational impact by modernizing how the support function plans, executes, and measures complex initiatives while improving visibility into cross-functional risks and dependencies. You will serve as a high-leverage delivery leader who brings structure to ambiguity, aligns cross-functional teams, and elevates the delivery capability of every team you partner with.   This position is...

As a Lead Al Solutions Delivery Engineer, you will be on the front lines, embedded directly with strategic enterprise customers to solve complex business problems using Docusign's proprietary Agentic capabilities, third-party Al integrations, and existing tech stacks. You will bridge the gap between business and technology, defining customer workflows, designing bespoke architectures, writing code, and engineering prompts to deliver tangible business outcomes. You will leverage Docusign's IAM Platform, Docusign and third Party MCP servers, APIs, and third party integrations with leading Al ecosystems (like OpenAl, Microsoft CoPilot, and Claude) to optimize enterprise agreement lifecycles against contract populations exceeding millions of agreements. By capturing...

As an Enterprise Account Executive at Docusign, you will play a pivotal role in driving revenue growth and expanding our footprint within strategic enterprise accounts. You will lead cross-functional teams, build deep customer partnerships, and deliver transformative agreement solutions that align to our customers' strategic priorities. This role is ideal for a sales professional who thrives in complex, consultative enterprise environments and is passionate about creating meaningful business outcomes through technology.   This position is an individual contributor role reporting to the Regional Vice President, Enterprise.  

The Strategic Enterprise Account Executive cultivates and closes new Enterprise-level relationships, specifically with some of our largest customers and strategic growth opportunities located throughout the U.S., quarterbacking deals from start to finish. This role will be a hybrid of net-new relationships and existing growth within targeted accounts. The ideal candidate will be curious by nature, a strategic hunter, strong account strategy leadership, possess strong business acumen and relationship-building skills.   This position is an individual contributor role reporting to the Regional Vice President, Enterprise.  

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual...

As a AI Solution Deployment Engineer, you will be on the front lines, embedded directly with strategic enterprise customers to solve complex business problems using Docusign’s proprietary Agentic capabilities, third-party AI integrations, and existing tech stacks. You will bridge the gap between business and technology, defining customer workflows, designing bespoke architectures, writing code, and engineering prompts to deliver tangible business outcomes. You will leverage Docusign’s IAM Platform, Docusign and third Party MCP servers, APIs, and third party integrations with leading AI ecosystems (like OpenAI, Microsoft CoPilot, and Claude) to optimize enterprise agreement lifecycles against contract populations exceeding millions of agreements. By...

The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.  

The Sr. Payroll Analyst is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll organization. This role requires independent judgment and critical thinking to manage complex payroll analysis, system automation, data validation, and process improvement. The successful candidate will be highly proficient in leveraging technology to streamline payroll workflows and improve accuracy, with a strong understanding of wage and hour requirements, federal and state payroll tax regulations, HRIS/payroll processing, and system reporting. The Sr. Payroll Analyst will use data and technology to identify trends, mitigate risk, strengthen controls, and develop scalable solutions. This individual must be comfortable...

The Technical Support Engineer - Salesforce is responsible for diagnosing and resolving moderately complex technical issues related to Docusign for Salesforce integrations, serving as a key point of contact for customers and working closely with Engineering and Product teams to ensure timely issue resolution. This role focuses on independently managing support cases end-to-end, building deep product expertise, and consistently meeting SLA and customer satisfaction targets while contributing to knowledge sharing and incremental process improvements. This role may require participating in an on-call rotation during evenings and weekends, based on operational needs. This position is an individual contributor role...

As a AI Solution Deployment Engineer, you will be on the front lines, embedded directly with strategic enterprise customers to solve complex business problems using Docusign’s proprietary Agentic capabilities, third-party AI integrations, and existing tech stacks. You will bridge the gap between business and technology, defining customer workflows, designing bespoke architectures, writing code, and engineering prompts to deliver tangible business outcomes. You will leverage Docusign’s IAM Platform, Docusign and third Party MCP servers, APIs, and third party integrations with leading AI ecosystems (like OpenAI, Microsoft CoPilot, and Claude) to optimize enterprise agreement lifecycles against contract populations exceeding millions of agreements. By...

The GTM CS Strategy & Operations Manager proactively plans and delivers critical business insights and articulates team performance. In doing so, he/she/they gives a clear view of key organizational processes and policies to help organize and scale our operations for short, medium, and long term growth. The selected candidate will be accountable to regional leadership teams, driving success in a fast paced regional model. You will also be responsible for evaluating the efficiency and costs of established processes, developing improvement strategies, and facilitating changes. You will also be able to communicate well across multiple levels of internal stakeholders to share information and insights into areas that can help build and improve sales performance and...

This role is a critical intersection of technical architecture, business strategy, and go-to-market enablement. As the Senior Product Manager for Docusign Core Services Platforms, you will be the single owner responsible for defining the system strategy that supports Docusign’s largest enterprise customers. Your success will be measured by your ability to translate deeply technical, multi-system impact into tangible business outcomes and ensure our most strategic initiatives launch efficiently. You bring deep technical acumen and thrive owning products built on highly complex, distributed platforms, where success depends on understanding system architecture, data models, and failure modes as well as customer and business requirements. You are comfortable...

As a AI Solution Deployment Engineer, you will be on the front lines, embedded directly with strategic enterprise customers to solve complex business problems using Docusign’s proprietary Agentic capabilities, third-party AI integrations, and existing tech stacks. You will bridge the gap between business and technology, defining customer workflows, designing bespoke architectures, writing code, and engineering prompts to deliver tangible business outcomes. You will leverage Docusign’s IAM Platform, Docusign and third Party MCP servers, APIs, and third party integrations with leading AI ecosystems (like OpenAI, Microsoft CoPilot, and Claude) to optimize enterprise agreement lifecycles against contract populations exceeding millions of agreements. By...

The Docusign Professional Services team leads the end-to-end implementation and integration of the Docusign Intelligent Agreement Management (IAM) platform. As a Solution Architect (SA), you will serve as a trusted technical and business expert, driving complex customer implementations from initial design to final deployment. You will bridge the gap between technical scalability and business goals, designing robust solutions that meet clients' immediate needs while supporting long-term growth. This remote position requires exceptional communication skills, strong technical acumen, and the ability to collaborate effectively across internal teams (Product, Sales, Customer Success, Support) and external client leadership.  

The VP of Product for Solutions owns Docusign's line-of-business and vertical solutions built on the IAM platform: IAM for Sales, Procurement, HR, and CX, along with the partner-led vertical offers that extend them. This is the outward-facing half of product. Your mandate is to win the buyer, department by department, and take these solutions from early bets to repeatable, adopted, revenue-generating products. You will lead an empowered, fast-moving organization operating in a two-in-a-box model with Engineering. Your teams assemble world-class experiences on top of the shared platform rather than rebuilding it. Success is measured in adopted deployments and engaged usage, not launches.   This position is a...

As the Sr. Product Marketing Manager for Platform Positioning, you will own the strategic narrative, positioning, and messaging for Docusign's Contract Lifecycle Management (CLM) capabilities within the broader Docusign IAM platform. This is a highly visible, cross-functional role at the intersection of product strategy, platform storytelling, and enterprise go-to-market execution. You will serve as the company's primary authority on CLM narrative and messaging-ensuring every launch, campaign, and enablement asset tells a consistent, compelling, and differentiated story. You will partner closely with Product, Sales, Corporate Marketing, and Field Marketing to build the messaging infrastructure that helps Docusign win in an increasingly competitive market. You will...

The Director, Customer Success Management is a high-impact leadership role responsible for the strategic direction and operational success of a large Customer Success segment. You will lead a high-performing organization of people managers and strategic individual contributors, ensuring the organization drives world-class product adoption and business value realization. You focus on the long-term health of the business, operating with a 6–12 month strategic horizon. In this role, you will act as a change agent, fostering a culture of innovation, accountability, and continuous professional development. You will oversee regional workstreams with considerable independence, balancing short-term tactical needs with long-term strategic objectives. You will identify...

We are seeking a seasoned and strategic leader to join our team as Partner Alliance Manager for Strategic GSI Partnerships. In this pivotal role, you will be responsible for managing the global go-to-market partnership with one of Docusign's most strategic GSI partners. You will be responsible for implementing a comprehensive partnership strategy that expands Docusign's reach through Strategic GSI Partner, unlocks new revenue streams, and fuels customer success. The ideal candidate will have extensive experience in building and handling strategic partnerships, with a strong focus on driving quantifiable revenue growth and enhancing market presence. Finally, this leader will collaborate closely with executive leadership in Sales, Marketing, Customer Success,...

Docusign is building one of the most advanced AI-powered prospecting programs in enterprise SaaS a global program spanning 4 regions, 12 languages, and all customer segments. The Prospecting Science function applies agentic AI, prompt engineering, and systematic experimentation to transform how enterprise sellers find, reach, and engage buyers. This role leads what gets built - defining the capability roadmap for AI agents that prospect autonomously, designing signal-to-message architectures, and governing quality across a growing portfolio of active experiments spanning inbound, outbound, and partner-sourced motions. You will own the intersection of GTM strategy and AI engineering - translating business intent into agent behavior, and agent output into measurable...

The Prospecting Science program runs Al agents that engage prospects at enterprise scale across 4 regions, 12 languages, and all customer segments. Behind every agent interaction is a prompt architecture, a signal workflow, and a quality gate and someone has to build, tune, and maintain them all. This is the most hands-on-keyboard role in the program. You will spend the majority of your time building: designing prompts, configuring agent behaviors, connecting data signals to message logic, and shipping self-serve Al workflows that sellers use daily.   This position is an individual contributor role reporting to the Sr Director, Growth Global Prospecting and Inbound Sales.

We are looking for a strategic and execution-oriented Lifecycle Marketing Manager to drive incremental revenue growth and customer retention across our key business segments. In this role, you will be the architect of the journey for our managed accounts, designing omnichannel programs that guide users between self-service efficiency and high-touch sales engagement. You will focus on two core pillars: Sales & Marketing Program Alignment: Partnering closely with Sales leadership to develop high-converting marketing programs (such as warm-handoff motions, triggered outreach, and sales-assisted campaigns) that bridge self-serve product signals with high-touch sales engagement. AE Self-Serve Enablement: Designing and operationalizing self-serve marketing toolkits,...

As the Sr. Director of Product Management, you will define and execute the strategy for the products that let customers know who they're transacting with and whether they can trust the agreement, signature, and data behind it — spanning identity verification, authentication, digital signature integrity, and related trust infrastructure. You'll own a critical growth area at the intersection of security, compliance, and customer experience. Own the product vision, strategy, and roadmap for the Identity & Trust portfolio, aligning it with Docusign's broader Intelligent Agreement Management (IAM) strategy. Lead and develop a team of product managers, setting a high bar for execution and customer-centric thinking. Partner cross-functionally with...

We are looking for a Senior Engagement Manager to join our Customer Success team. The Customer Success team is responsible for all elements of customer success including digital transformation strategy, adoption best practices, implementation services, education, and support. The Engagement Management team fulfills the role of trusted advisor to Sales and customers, with a deep understanding of professional services and deployment of the Docusign Agreement Cloud. They understand customer needs, convey steps for success, recommend deployment best practices, and align the right services to promote successful outcomes. The Senior Engagement Manager partners closely with field Sales, acting as the conduit between Sales and Professional Services to ensure downstream...