The Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. A successful AE is eager to learn and determined to adapt quickly. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Regional Vice President, Emerging Markets Asia. Responsibility

Our Cloud & Production Engineering team builds and operates complex solutions for global business challenges that cross cultures and legal jurisdictions and impact millions of people and businesses every day. We create, maintain, and operate scalable technology and data solutions that deliver an exceptional experience for our customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code as a foundation for scalable, secure, and reliable operations. We are looking for an engineer who combines deep PostgreSQL expertise with strong automation, systems thinking, and operational ownership. Docusign is looking for a seasoned Senior Database Reliability Engineer (DBRE) to design, operate, and continuously improve highly...

As part of the Finance Business Transformation team, the Senior Business Process Manager will lead end-to-end process, system, and automation initiatives for the Quote-to-Cash (Q2C) Finance organization. This role serves as the Finance business lead for end-to-end process improvement, optimization, and project initiatives. The Senior Business Process Manager will partner with Finance, DTS (IT), Product, Revenue Operations, and other cross-functional teams to design scalable, automated, and controlled solutions. Key responsibilities include building business cases, prioritizing initiatives, documenting requirements, managing project timelines, and coordinating User Acceptance Testing (UAT). The role will translate Finance needs into technical solutions across...

Our Cloud Engineering team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impact millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. We create, maintain, and operate scalable technology and data solutions that deliver an exceptional experience for our customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while creating an infrastructure that scales and supports our growth and ambitious vision. This requires a smart, highly collaborative team who can identify, investigate,...

As a Market Development Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA. This position is an individual contributor reporting to the Market development Manager and is designated Hybrid. Responsibility - You will identify and generate new business opportunities and pipeline within a defined territory - Strategically manage and plan your territory and outbound strategy - Spend the majority of your time managing multi-channel outbound prospecting to educate potential customers on what Docusign has to offer and gain insight into their...

As an SMB Account Executive at Docusign, you will drive revenue growth and market expansion across small and medium-sized businesses. This role requires a dynamic, adaptable sales professional who can seamlessly balance high-velocity transactional sales with strategic, multi-threaded platform deals.As Docusign expands into Intelligent Agreement Management (IAM) and AI-driven agreement solutions, you will translate complex capabilities into measurable business value for C-suite buyers. This role is an individual contributor reporting to the Regional Vice President, SMB Sales.   Responsibility: - Drive revenue: Meet and exceed quarterly quotas and...

The Regional Vice President manages, coaches, and motivates a team of Account Executives (AE) to achieve revenue growth by expanding both new customer business and current Docusign customer spend. This sales leader will measure, coach, and ensure AE accountability for pipeline generation, activity, and revenue growth within their book of business. The RVP is expected to deliver results by joining customer calls, assisting in health monitoring, and maintenance of Docusign's relationship with key stakeholders. Outside of coaching on customer calls, the leader is expected to assist with proactive territory strategy, account planning, and providing feedback leveraging various tools such as Tableau, Salesforce, and conversational intelligence. This leader will mentor...

The CS Strategy & Operations Manager proactively plans and delivers critical business insights and articulates team performance. In doing so, they give a clear view of key organizational processes and policies to help organize and scale our operations for short, medium, and long term growth. The selected candidate will be accountable to North America and LATAM leadership teams, driving success in a fast paced regional model. They will also be responsible for evaluating the efficiency and costs of established processes, developing improvement strategies, and facilitating changes. They will also be able to communicate well across multiple levels of internal stakeholders to share information and insights into areas that can help build and improve Customer Success...

As the Sr. Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic (GEO) territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an...

As the Sr. Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic (GEO) territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an...

We are seeking a strategic and results-oriented Strategic Sourcing Manager to lead category development and sourcing execution across our Technology spend portfolio. In this role, you will take ownership of category strategy, lead cross-functional sourcing initiatives, manage supplier relationships, and drive measurable cost savings and risk mitigation. You will be accountable for translating business requirements into effective procurement strategies and executing complex negotiations with technology vendors. This position is an individual contributor role reporting to the Director, Strategic Sourcing. Responsibility - Develop and execute category...

We are seeking an experienced and strategic Senior Strategic Sourcing Manager to lead category strategy, supplier relationship management, and sourcing execution across one or more strategic spend categories (Technology and/or Outside Services). In this senior-level individual contributor role, you will drive category development, lead complex multi-stakeholder initiatives, manage relationships with executive stakeholders and strategic suppliers, and deliver measurable value through cost optimization, risk mitigation, and operational excellence. You will combine deep procurement expertise with strategic business acumen to influence organizational decisions and shape sourcing strategy at the enterprise level. This position is an...

Our organization is seeking a detail-oriented and analytically-minded Strategic Sourcing Analyst to join our procurement team. In this role, you will support the execution of sourcing strategies, manage supplier engagement, and drive operational excellence across General and Administrative (G and A) and other indirect categories. You will collaborate with cross-functional teams to execute competitive procurement events, negotiate contracts, and maintain strong supplier relationships that deliver value and mitigate risk.   This is an individual contributor role reporting to the Director, Strategic Sourcing.  

Are you an agile, creative, and collaborative Sales Development Representative looking for your first break within Sales, or a chance to grow your Sales career in the tech industry? We can help. You are the driver of building new business relationships, connecting with potential clients who have expressed interest in Docusign and targeting those you identify as having an opportunity to work with.   This position is an individual contributor role reporting to the Sales Development Manager, EMEA.   Responsibility   - Achieve your SQO (Sales Qualified Opportunity) quota - Spend about 80%...

Docusign is in the midst of a significant transformation. We've evolved beyond e-signature into Intelligent Agreement Management (IAM) an Al-powered platform that helps organisations create, commit to, and manage agreements more intelligently. We're looking for a Manager, Solution Consulting to join our ANZ team with a dedicated focus on our larger accounts. You will be responsible for developing a team of Solution Consultants (SC's) to support the growth of our Enterprise segment. Travel of approximately 20% is expected.   This position is a people manager role reporting to the Director, Solution Consulting for ANZ.  

We are building a cutting-edge ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign's features and applications by implementing custom APIs. As a Senior Software Engineer, you will be responsible for leading medium to large initiatives and scaling the Developer and Extend platform - Strategic Al Initiatives, ensuring that it is robust, secure, and easy to use for builders looking to plug into Docusign's growing IAM ecosystem. In this role, you will collaborate closely with cross-functional teams across the organization, driving platform architecture and feature development. Your work will impact multiple engineering and product teams as you lead the development of the platform's foundational features. Additionally, guiding...

The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.  

As the Senior Program Manager, GCCS, you will provide the connective tissue across GCCS's strategic portfolio, translating leadership priorities into coordinated execution across regions, people, processes, systems, and cross-functional partners. You will lead governance, integrated planning, communications, change management, adoption, and executive visibility for focused CVRP initiatives and other high-priority GCCS programs. You will anticipate dependencies, clarify ownership and decision paths, reduce duplication, and help the organization move from strategy to measurable field execution. This role will be in very close cooperation with the GCCS Operations leadership team.   This position is an...

We are seeking an experienced Senior Strategic Sourcing Manager to lead category strategy, supplier relationship management, and sourcing execution across one or more strategic spend categories (Technology and/or Outside Services). In this senior-level individual contributor role, you will drive category development, lead complex multi-stakeholder initiatives, manage relationships with executive stakeholders and strategic suppliers, and deliver measurable value through cost optimization, risk mitigation, and operational excellence. You will combine deep procurement expertise with strategic business acumen to influence organizational decisions and shape sourcing strategy at the enterprise level.   This...

Docusign is seeking a Senior Software Engineer to design, automate, and operate reliable cloud and network infrastructure across Microsoft Azure and Google Cloud Platform. This role focuses on the platforms that connect services, manage traffic, and support secure, repeatable delivery across AKS and GKE environments. The successful candidate will work with minimal guidance across multiple components and projects. They will design extensible solutions, improve deployment and operational practices, troubleshoot complex distributed-system issues, and partner with application and infrastructure teams to deliver measurable improvements in reliability, security, and engineering efficiency. This role is hands-on and requires strong ownership from design through...

In this role, you will be a member of the Admin platform development team. We are responsible for ensuring that customers receive the features and services that they've purchased across a growing suite of Docusign products and features and are able to successfully manage them. You will work closely with product and other engineers to deliver and develop backend platform service features in a scalable and secure manner. You will use your experience working with production web applications at scale to design, implement and maintain RESTful and GRPC APIs, micro services and integrations with external services. A successful person in this role will want to work in an environment where you are challenged to continue learning and growing. Where your voice and opinions...

  The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.   This...

As a CS Strategy & Operations Program Manager, you will be responsible for designing, owning, and driving the company's most complex and mission-critical transformation programs for Customer Success. This role extends beyond managing project timelines to leading the successful execution of key initiatives, ensuring that all initiatives are strategically aligned, integrated, and deliver significant, measurable business value. The successful candidate will act as a trusted advisor to leadership and across key stakeholders, proactively identifying opportunities, proactively mitigating risks, and providing clear, decisive direction across multiple, interdependent workstreams. This position is an individual contributor role reporting to...

We are seeking a Lead SDET to join our Quality Engineering team in San Francisco, driving excellence in both automation and manual testing to ensure the highest levels of product quality. You will design, develop, and execute automation frameworks using UiPath or other modern low-code automation tools, while also performing targeted manual testing for complex, high-value scenarios. A critical part of this role involves E2E customer journey life cycle testing—validations.   This position is an individual contributor role reporting to the Senior Manager SDET.   Responsibility - Design, develop,...

As Director, Demand & Field Marketing - NewCo, EMEA, you will own the regional strategy for scaled prospect programs that create and accelerate new business pipeline and increase Intelligent Agreement Management attachment to new business opportunities. You will translate prospect needs and business challenges into audience strategies, messaging, content requirements and integrated campaign blueprints that country teams can localise and execute. You will partner closely with Product-Led Growth, HQ marketing, Sales Development, Market Development, Account Executives, Product Marketing, Performance Marketing, Events and the UKI, France and DACH CBU marketers to improve traffic, engagement, conversion and pipeline outcomes.  

The Senior Onboarding Consultant is a high-energy technical-focused customer advisor responsible for managing a portfolio of customer engagements, driving return on our customers' investment in the Docusign platform and unlocking further modernization across their system of agreement. As part of the Onboarding team, the Senior Onboarding Consultant will provide technical adoption-focused consulting including: enablement, new use case identification, optimizing existing use cases and workflows along with guiding and advising on core functionality and features beyond the fundamentals, and the art of what is possible. Working with resources across the Customer Success organization and Docusign, the Senior Onboarding Consultant helps customers realize business results...

The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business and expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.  

As the most trusted brand in our industry, Docusign recognizes that customer trust is rooted in continuous security, proactive compliance, and adherence to leading global standards. We deliver Security Compliance as a Product by embedding adaptive GRC frameworks directly into the Docusign Product and ecosystem, automatically scaling trust as standards as the GRC landscape evolves. This role is a critical leadership position accountable for managing GRC product and “pod” delivery, driving our global compliance strategy, accelerating the readiness of emerging certifications, and embedding automated audit preparedness across our platform to support business growth. Reporting directly to Docusign’s Senior Director of Governance, Risk, and Compliance...

Support the Communications team by producing on-brand visual content for social, digital, media, internal channels and more. This role turns messages and briefs into clear, engaging graphics — infographics, social posts, video graphics, and edited photography — working under the direction of communications leads to keep content consistent, timely, and audience-ready.   This position is an individual contributor role reporting to the Head of Communications AI Systems & Social Production .   Responsibility - Design social-first graphics and post templates for platforms...

The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers. This position is an individual contributor role reporting to the Manager, Renewal...

Docusign is looking for a Senior Software Engineer to join the Envelopes team. In this position you will help build the next generation of Docusign's Agreement Platform. Your goal would be to help build highly scalable, performant and secure services in an environment with 5 9's availability and bank grade security. You will be part of a team of great engineers focusing on delivering quality products in the core e-sign, specifically the envelopes and recipients area, with a focus on the new msf services built to expand and modernize the system. You will be a do-er, focusing on the various complex and challenging problems while designing new features, using AI to improve productivity and workflows, implementing...

As a Senior Customer Success Strategy & Operations Analyst, you will work on topics to support strategic planning, data-driven decision-making, and operational excellence. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc., tracking performance against key planning assumptions, building predictive models for churn and retention ACV, and providing critical visibility into risks, opportunities, and drivers of customer success.   This position is an individual contributor role reporting to Manager, CS Strategy & Operations.  

The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers. This position is an individual contributor role reporting to the Manager, Renewal...

The Unified Configuration Management team within Cloud and Production Engineering is mission-critical to Docusign's reliability and deployment speed. We architect and maintain internal platforms for progressive delivery, providing the infrastructure for feature flagging, experimentation, and configuration management. Our scope extends to Change Insights, where we develop advanced correlation models to pinpoint incident root causes within minutes. We empower engineering teams to release features with velocity and confidence while ensuring our customers benefit from granular feature control and system stability.   This position is an individual contributor role reporting to the Engineering Manager, Unified...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.   This position is an individual contributor role reporting to the Regional Vice President, CBU.  

As a GTM Sales Operations Manager, you are a highly motivated self-starter who is responsible for driving critical initiatives in the Salesforce account, contact data quality and account hierarchies across our Europe, LATAM, Asia, and Japan regions. This role involves direct engagement with regional Sales and GTM teams. You will partner directly with regional Sales and GTM teams to execute data quality strategies using AI-driven transformations, enrichment improvements, and coordinated onshore/offshore delivery.   This position is an individual contributor role reporting to the Senior Director of Data Governance and Strategy.  

The Commerce Application Product Management group owns the systems that power how Docusign transacts, grows, and retains its customer base spanning quoting, billing, provisioning, and entitlements through account lifecycle at enterprise scale. We sit at the intersection of product, engineering, finance, and go-to-market, building the infrastructure that connects customer intent to revenue outcomes. Our work is deep, cross-functional, and consequential to how Docusign operates. You will own commerce capabilities end to end connecting how Docusign's products are defined, priced, quoted, billed, and provisioned into a coherent, reliable system that scales with the business. This role sits across the full commerce stack, requiring someone who can hold the whole arc in...

The Channel Customer Success Account Manager Latam plays a key role in driving customer retention and growth within a channel assigned portfolio. This role combines relationship management, negotiation expertise, and a strong focus on execution to ensure predictable renewals, customer satisfaction, and value realization. You’ll act as a trusted advisor to your customers, managing the CS and renewal lifecycle end-to-end — from identifying risk and opportunity to executing successful win/win negotiations. You’ll collaborate closely with Sales, Partners, and Sales Opps to strengthen partnerships, maximize revenue, and contribute to Docusign’s Customer First strategy.   This position is...

The Legal Counsel, Procurement & Commercial Acceleration will be a qualified mid-level attorney with go-to-market and procurement experience in the SaaS industry. This role is a unique hybrid of legal practice and legal operations, serving as a “legal engineer” for Commercial Agreements as part of our Commercial Acceleration Initiative. Your mission is to revolutionize how our procurement and commercial teams engage with agreements by leveraging cutting-edge technology and innovative process design. You will heavily focus on standard inbound procurement legal negotiations, other commercial transactions, and handle some real estate transactions, while serving as a strategic, tech-savvy legal engineer. You will also be expected to provide feedback to...

As a Sales Development Representative at Docusign, you will be responsible for qualifying inbound leads through targeted questions to customers with the goal of qualifying as many opportunities as possible to pass on to the Account Executives. You will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This is a fantastic opportunity to join a team of extremely dedicated & hardworking individuals who work hard and celebrate success while gaining in-depth experience in a rapidly growing SaaS company!   This position is an individual contributor role reporting to the Manager, Sales Development.    Responsibility - Manage a high volume of inbound leads and...

The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers. This position is an individual contributor role reporting to the Manager, Renewal...

The Prospecting Science program builds AI agents that engage prospects at enterprise scale a global program spanning 4 regions, 12 languages, and all customer segments. But building agents is only half the equation. The other half is getting hundreds of sellers to actually use them effectively, trust the output, and integrate AI-assisted workflows into their daily motion. This role bridges the gap between what gets built and what gets adopted. You will own the activation layer - designing enablement experiences, measuring adoption, diagnosing resistance, and building the feedback loops that connect field reality back to the build team.   This position is an individual contributor role reporting to the GTM Innovation, Tools...

Docusign is looking for a highly motivated Software Engineer to join our Product Led Growth team under the Growth vertical. The Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce application. You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You enjoy helping the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, mentoring and modeling engineering best practices. This position is...

As the Enterprise Corporate Sales (ECS) Account Executive (AE), you are a highly motivated self-starter who thrives in a high growth, fast paced, collaborative environment. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are responsible for developing and closing new business and growing our footprint in current customers by selling additional products and services within an assigned geographic territory or vertical. You are accountable for exceeding quarterly and annual quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. The ECS professional will work together with the Account...

Lead Incident Commanders at Docusign are responsible for leading, identifying, facilitating, and resolving various critical incidents including technology, products, and security. The role involves strategic project management, effective communication with stakeholders including executive leadership, and handling challenging incidents independently. They play a pivotal role in developing Docusign's overall service excellence practice by applying operational discipline, engineering principles, and automation best practices for availability, reliability and scalability.   This position is an individual contributor role reporting to the Senior Director, Site Reliability Engineering.

The Principal Technical Account Manager (Principal TAM) at Docusign serves as the highest-level technical advisor for Enterprise Premier Support and strategic high-touch customers. The Principal TAM develops a deep understanding of each customer’s implementation environment, use cases, technical health, performance, and supportability, and leads the resolution of complex technical challenges, risk mitigation, product adoption, and long-term customer value realization. The Principal TAM is both the customer advocate who brings the customer’s technical voice into Docusign and a cross-functional leader who works across Engineering, Product Management, Sales, Customer Success, Professional Services, Support, and other teams to deliver the best...

As the Sr. Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic (Canada) territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an...

Our Digital Technology Services team is in the business of trust and reliability. We create, maintain and operate scalable technology and data solutions that deliver an exceptional experience for our internal & external customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while we create an SW infrastructure that scales and supports our growth and ambitious vision. This requires a smart, highly collaborative team who can identify, investigate, and implement new technologies to continue securely scaling our global business. We are seeking a Senior Software Engineer to design, build, and scale intelligent, enterprise-grade software solutions, with a strong focus on agentic Al systems and complex...

Scaled Customer Success Managers (Scaled CSMs) operate as part of the broader Customer Success team. They focus on targeted 1:1 and 1:many customer engagements that complement our digital programs and designated CSAM coverage, helping customers achieve measurable business outcomes and realise maximum value from the Docusign platform at scale. Scaled CSMs lead strategic, outcome-driven engagements across the customer lifecycle (launch, optimise, renew), specialising in adoption, optimisation and expansion motions for commercial and enterprise segments. They partner closely with Digital CSMs, Customer Success Account Managers (CSAMs), Account Executives and Renewal Specialists to intervene at key moments-such as low adoption or upcoming renewals-to drive usage,...

The Enterprise Account Executive is responsible for developing and managing strategic customer relationships within large enterprise accounts. This individual will own the full sales cycle, from prospecting and pipeline development through deal execution and long-term account growth. The role requires a proven track record of success in enterprise platform sales, strong executive engagement skills, and the ability to orchestrate cross-functional teams to deliver measurable business value to customers by driving adoption of the broader Docusign IAM Platform and its high-value services. This is a quota-carrying role focused on driving net-new opportunities and expanding existing relationships in complex enterprise environments.