As a Lead Security Tools Engineer on the Security Solutions team, you will oversee the technical management and operation of security solutions by designing, building, and optimizing enterprise-scale tools and platforms that support various internal teams in security as well as ITSM processes. This technical position is responsible for ensuring the stability, efficiency, and full operational capability of solutions that enable effective monitoring, assurance, and response across the organization. You will collaborate closely with subject matter experts to deliver and maintain scalable and impactful security platforms.   This position is an individual contributor role reporting to the Director, Identity & Access Management and Security...

As a Channel Account Manager, you will drive revenue growth through distributor and reseller partners by developing scalable partner strategies and executing joint business plans. You will work cross-functionally to identify growth opportunities, remove execution barriers, and build strong partner ecosystems that deliver consistent pipeline and revenue outcomes. Success in this role requires strong business acumen, relationship-building skills, and the ability to operate effectively in ambiguous and fast-paced environments.   This position is an individual contributor role reporting to Sr. Director, Strategic Partnerships and Channel - ANZ.   Responsibility - Build and maintain strong relationships with...

As a Security Engineer on the Cloud & Infrastructure Security team, you will support the strategy and execute on defined projects to advance our security posture by designing, building, and optimizing enterprise-scale tools and platforms that support our security and ITSM processes. This technical position is responsible for engineering robust solutions that enable effective monitoring, assurance, and response across the organization. You will collaborate closely with subject matter experts to lead the delivery of scalable and impactful security platforms. Reporting and IC/PM   This position is an individual contributor role reporting to the Director, Cloud & Infrastructure...

Join our Cloud & Infrastructure Security team as a Technical Leader to define the strategy, lead the programs, deliver automation, and drive the overall security design for Docusign's cloud and infrastructure environment. In this high-impact role, you will partner closely with infrastructure, platform, security operations, cloud security & vulnerability management teams to mitigate potential exposure, driving consensus and influencing partners and leadership to ensure our security controls are scalable and align with the secure cloud posture. Your hands-on technical contributions will include operating discovery tools, analyzing findings, validating results, prioritizing remediation, and scripting automations.   This position is an...

As the Senior Manager, Customer Success Management, you will lead a high-performing team responsible for the post-sale customer lifecycle, focusing on translating strategy to scale. You will oversee a large team of professional individual contributors charged with driving product adoption and business value realization for our strategic enterprise customers. In this role, you will translate functional OKRs into clear, scalable projects and roadmaps, operating with a 3-6 month strategic focus. You will anticipate risks and shifts, ensuring smooth execution while leading cross-functional teams to deliver impactful results at scale. Beyond daily people management, you will shape cross-functional strategies and align multiple teams toward shared objectives, identifying systemic issues that...

The Regional Vice President, Commercial NewCo will lead a team of Account Executives. This sales leader will enable, coach, and lead the team to achieve key performance metrics. This strategic leader will lead a team to successfully achieve and exceed monthly and quarterly revenue quotas through proven leadership, strong business acumen, problem-solving and consultative selling skills.   This strategic leader collaborates with the AEs on generating pipelines, running strong sales cycles, and closing new business. This leader is a mentor as well as a coach and is a true evangelist for the needs of the business.   This position is a people manager role reporting to the Area Vice President, Commercial...

As a Product Design Intern at Docusign, you will contribute to the vision, strategy, and execution of key initiatives within the core product team, focused on improving our document template experience. You will collaborate closely with experienced Product Design, Product Manager, and Engineering team members, as well as other stakeholder groups like engineering, design, marketing, and customer success teams, to build scalable solutions that meet the evolving needs of customers, developers, partners, and enterprise users.   This position is an individual contributor role reporting to the Director, Product Design.   Responsibility

As a Product Management Intern on the Navigator Data Onboarding team at Docusign, you will contribute to the strategy and execution of one of our highest priority product initiatives: expanding how enterprise customers bring their agreements into Navigator, Docusign’s intelligent agreement management platform. You will collaborate closely with experienced Product, Engineering and Design team members, as well as cross functional partners in Sales, Customer Success and Data Science, to define the next generation of seamless document integration for enterprise customers.   This is a high impact, research-to-roadmap experience: you’ll go from understanding real customer pain points to presenting strategic recommendations...

As a Product Design Intern at Docusign, you will contribute to the vision, strategy, and execution of key initiatives within the ISV-Led-Growth team, focused on ISV Partner Experience. You will collaborate closely with experienced Product Design, Product Managers, Partnerships teams and Engineering team members, as well as other stakeholder groups like design, marketing, and customer success teams, to build scalable solutions that meet the evolving needs of customers, developers, partners, and enterprise users.   This position is an individual contributor role reporting to the Principal Product Manager.   Responsibility - Partner with Partnerships team to understand the ISV...

The Solution Consultant partners with the presales Solution Consulting and field sales teams to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products.  Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign Intelligent Agreement Management offering.   This position is an individual contributor role reporting to the Sr. Manager, Solution Consulting.   Responsibility - Collaborate with the Solution Consulting and Field Sales...

The Senior Onboarding Consultant is a high-energy technical-focused customer advisor responsible for managing a portfolio of customer engagements, driving return on our customers’ investment in the Docusign platform and unlocking further modernization across their system of agreement. As part of the Onboarding team, the Senior Onboarding Consultant will provide technical adoption-focused consulting including: enablement, new use case identification, optimizing existing use cases and workflows along with guiding and advising on core functionality and features beyond the fundamentals, and the art of what is possible. Working with resources across the Customer Success organization and Docusign, the Senior Onboarding Consultant helps customers realize business results by serving as...

The Enterprise Platform Specialist is responsible for building Enterprise-level relationships, selling the full Docusign platform including the Contract Lifecycle Management (CLM) solution. This role will be a hybrid of acquiring net-new customers and driving further expansion within existing customers in an assigned set of strategic enterprise accounts. The ideal candidate will be curious by nature, a strategic hunter, and possess strong relationship-building skills.   This position is an individual contributor role reporting to the Regional Vice President, Enterprise, Global Specialist Organization for International Growth.   Responsibility - Drive success of the company’s Platform product goals and objectives...

As the Sr. Physical Safety and Security Operations Manager, you lead global physical security and life-safety operations to ensure a safe and resilient workplace. You build and implement the global security operations center (GSOC), incident response protocols, and employee safety programs while driving global standard alignment. By partnering with Real Estate, IT, and Legal, you mitigate threats and maintain regulatory compliance.   This position is an individual contributor role reporting to the Director, Physical Safety & Security.     Responsibility - Build and lead a world class global security operations center, including incident monitoring, OSINT, alarm response, and escalation...

As a core member of our Product Security Team, you will be responsible for embedding security practices within Docusign’s SDLC. Your work will empower all product teams to build secure applications from the ground up. You will act as a subject matter expert on secure application design, secure coding practices, systems integrations, and embedding security into automated testing/validation; driving a secure-by-design mindset across product development.   The individual must be a U.S. Citizen, U.S. National or U.S. Person. Individuals outside of these categories  are generally barred from having logical access to IL5 data or infrastructure   This position is an individual contributor role reporting to the Director of...

As a core member of our Product Security Team, you will be responsible for embedding security practices within Docusign’s SDLC. Your work will empower all product teams to build secure applications from the ground up. You will act as a subject matter expert on secure application design, secure coding practices, systems integrations, and embedding security into automated testing/validation; driving a secure-by-design mindset across product development.   This position is an individual contributor role reporting to the Director of Product Security.   Responsibility  - Collaborate with product engineers and product teams to gather requirements, provide expert consultation on securing the...

Docusign's Product Data Science team is looking for a Data Scientist Intern to support the development of key data products and capabilities to enable data-driven product development and decision making. In this role, you would be part of the Product Data Science team and work directly in partnership with a variety of stakeholders including but not limited to Product, Engineering and User Experience partners to support and empower them with data-driven actionable insights. You will be embedded in specific product spaces requiring you to establish and grow relationships. As a Data Scientist Intern, you’ll dig into the data to uncover insights, identify opportunities for product improvements and new product development, define product metrics with goals, design...

As a Product Manager Intern at Docusign, you will contribute to the vision, strategy, and execution of key initiatives within our Business to Individuals team, focused on new feature/product ideas to validate to address the needs of the . You will collaborate closely with experienced Product Design, Product Manager, and Engineering team members, as well as other stakeholder groups like engineering, design, marketing, and customer success teams, to build scalable solutions that meet the evolving needs of customers, developers, partners, and enterprise users.   This position in an individual contributor role reporting to the Director, Product Management.   Responsibility

As the Senior Technical Program Manager, Public Sector Security, you will architect the strategic roadmap and oversee the delivery of Docusign’s most critical regulated environments. You aren't just checking boxes; you are building the framework that allows Docusign to serve the world’s most mission-critical government agencies.   You will lead the strategy and end-to-end delivery for a portfolio of authorizations, including FedRAMP Moderate/High and DoD IL4/IL5. Your immediate focus will be the successful implementation and authorization of our IL5 environment, followed by the strategic maturation of our FedRAMP High posture and the alignment of our systems to CNSSI 1253...

The Partner Account Manager - Systems Integrators is a highly motivated self-starter who is responsible for building a Systems Integrator (SI) co-sell teaming culture with the DocuSign field organization. Aligned to the DocuSign North America (NA) Regulated Industries Business Unit (Public Sector & Health Care), this individual will be responsible for deeply understanding the needs of the DocuSign Account Executives, and with their depth and knowledge of the DocuSign SI Managed Partner Roster, will recommend the most appropriately qualified SI to accelerate DocuSign Agreement Platform (DAP) opportunities and scale our reach within key customers. The Partner Account Manager must build trust with both the DocuSign...

The Partner Ecosystem Leader - NA Regulated Industries (Public Sector and Health Care) will drive the partner mission across our core partners and target markets in the NA region, bringing the strength of the ecosystem to Docusign’s go-to-market motions. Docusign is seeking a seasoned Partner Ecosystem Leader to serve as a key member and change agent at scale within the regional go-to-market organization. This individual will serve a pivotal role as part of a high-growth, world-class organization, focused on transforming GSIs, ISVs, CSP’s, Resellers, and developing SIs to accelerate net new customer acquisition and customer expansion across the business. A successful candidate will have a proven track record of working in...

As the Customer Success Specialist, you are an extension of the Customer Success Account Management (CSAM) team who oversee an incoming queue of requests. Their primary function is to connect customers with the right resources while ensuring an outstanding customer experience, as measured by NPS, net revenue retention, referrals, and product usage indicators. The Customer Success Specialist performs just in time tactical account management activities. They will collaborate with other team members to coordinate successful customer engagement, product enablement, and demonstrate value across the entire customer journey. The ideal candidate excels in both one-to-one and one-to-many customer engagements, delivering a consistent experience and seamlessly coordinating lifecycle touchpoints...

We are looking for motivated and technically capable CSIRT Investigators and Security Analysts to join our dynamic security team in Ireland. Reporting directly to the CSIRT Manager, this individual contributor role supports our Detect and Respond function. You will assist in identifying and investigating security incidents, triaging alerts from our Security Operations Center (SOC) and supporting the ongoing improvement of our incident response capabilities. This role requires a solid technical foundation, willingness to participate in on-call rotations, strong analytical skills and a desire to grow within cybersecurity incident response.   This position is an individual contributor role reporting to the Senior Director, Detect and...

Docusign is looking for a passionate, talented, and inventive Senior Machine Learning Engineer to help build industry- leading innovative solutions. The Senior MLE will leverage mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences.   This position is an individual contributor role reporting to the Director, Machine Learning.   Responsibility - Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal - Apply NLP techniques in order to maintain and extend the...

As a senior backend software engineer at Docusign on the Data Modelling Platform team, you will be responsible for building foundational tools and services for our next generation agreement platform. Your solutions will be used by other teams across the company to build and maintain their data models, which are critical for powering our agreement platform. You will have the opportunity to work on a variety of projects, from designing and implementing new features to optimizing existing services for performance and scalability. The Agreement Platform team builds schema-driven SaaS products to scale to a wide range of customers’ needs, and maintains an open-source schema language and runtime. The successful candidate will have a strong product engineering background and proficiency...

Dynamic CSM team members are an extension of the Customer Success Manager (CSM) team who oversee a portfolio of accounts and ensure an amazing customer experience, as measured by NPS, net revenue retention, referrals, and product usage indicators. The Dynamic CSM will perform hands-on tactical account management activities. They will collaborate with other team members to coordinate successful customer engagement, product enablement, and demonstrate value across the entire customer journey. The successful candidate will be comfortable working with customers in a one-to-many relationship, delivering consistent and automatic touch points throughout the lifecycle to ensure an exceptional customer experience.   This position is an individual...

We are seeking a highly organized and detail-oriented communications and content marketing intern to work on several projects that will increase awareness of Docusign as the leading AI-powered platform for agreement management. This dynamic role combines creative and operational responsibilities, offering a great opportunity to gain experience in all aspects of content marketing and editorial functions. You will work cross-functionally with the Growth organization—social media, analyst relations, PR, global campaigns, field marketing, product marketing, and digital teams—to help execute content programs that drive awareness of the Docusign Intelligent Agreement Management platform.   This position is an individual contributor role...

As a Software Engineer Intern at Docusign in the PLG engineering team, you will contribute to the vision, strategy, and execution of key initiatives within Commerce Platform Services, focused on optimizing the performance and reliability of our mission-critical APIs. You will collaborate closely with experienced Backend and Frontend Engineers, and other stakeholder groups to build scalable solutions that meet the evolving needs of our customers and maintain the integrity of the Docusign platform.   This position is an individual contributor role reporting to the Director, Engineering, Architecture.     Responsibility - Assist in profiling and analyzing the performance of high-volume API endpoints...

As Partner Manager you will be responsible for establishing and maintaining relationships with key vendors, augmenting the capabilities of our Identity and Data Verification products. You will work closely with various Product teams to prioritize and plan the capabilities to be sourced. You will also participate in Sales enablement and Field awareness actions to promote the new capabilities powered by your patch of vendors. Your objectives will be directly linked to business metrics such as revenue, customer adoption, vendor margin and operational efficiency.   This position is an individual contributor role reporting to the Senior Director, Strategic Partnerships for...

The Manager, Agility Sales Development will lead a team of Agility Sales Development Representatives (ASDR) and Agility Market Development Representative (AMDR) dedicated to piloting and scaling innovative prospecting motions across segments and verticals. This leader must be skilled in both traditional SDR & MDR management (coaching, accountability, performance tracking) and in managing agile, iterative experimentation work-streams.   In addition to owning pipeline creation and rep performance, this manager will partner closely with the Sr. Manager of Agility Sales Development to operationalize new go-to-market strategies, test emerging technologies, and capture learnings to inform global sales development innovation. The ideal candidate is...

As the Agility Market Development Representative (AMDR), you will partner closely with Account Executives to support, research, and prospect across a large volume of customer accounts to secure a sufficient flow of qualified opportunities that influence the sales pipeline. You are accountable for daily activity metrics, along with monthly and quarterly quotas. This position spends roughly 80% of the time on the phone prospecting new clients. You receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This role is dedicated to Go-To-Market experimentation motions to test new strategies, emerging technologies, and capture learnings to inform global sales development innovation. The AMDR is adaptable to evolving...

As the Regional Physical Safety & Security Manager for LATAM, you oversee safety and physical security programs across offices within your geographic area. You execute regional standards spanning incident response, site operations, EHS, workplace violence prevention, vendor management, and travel risk. Through partnerships with Real Estate and HR, you mitigate regional threats and deliver a resilient workplace.   This position is an individual contributor role reporting to the Director, Physical Safety & Security.   Responsibility - Lead LATAM regional safety and physical security operations across assigned sites; ensure consistent execution of global policies and standards - Coordinate incident...

The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to...

As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best-practice implementation patterns, and enable partners to deliver integrated, high-value agreement solutions to our joint customers. This is a hands-on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native-level fluency to support our critical Italian partner ecosystem, your...

Docusign is looking for a passionate and experienced Engineering Manager to lead a team of machine learning engineers in building industry-leading state-of-the-art AI/ML solutions. You will guide your team through all aspects of the AI/ML feature life cycle, leveraging expertise in NLP and document understanding. You will be responsible for overseeing the development and deployment of production-level machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Platform.   This position is a people manager role reporting to the Director, Machine Learning.   Responsibility - Lead and mentor a team of machine learning engineers and software engineers in model...

Docusign is looking for a passionate, talented, and inventive MLE to help build industry-leading state of the art solutions. You will be leveraging text mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Cloud.   This position is an individual contributor role reporting to the Director, Machine Learning.   Responsibility - Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal data - Be...

Docusign is looking for a passionate, talented, and inventive MLE to help build industry-leading state of the art solutions. You will be leveraging text mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Cloud.   This position is an individual contributor role reporting to the Director, Machine Learning.   Responsibility - Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal data - Be...

Docusign is looking for a passionate, talented, and inventive MLE to help build industry-leading state of the art solutions. You will be leveraging text mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Cloud.   This position is an individual contributor role reporting to the Director, Machine Learning.   Responsibility - Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal data - Be...

As the GTM Intelligence Manager your charter is to transform business queries into memorable narratives, clear recommendations and actionable insights, utilizing conversation intelligence data from Gong and other data sources.    In this role, you will develop and maintain enterprise-level reporting that synthesizes conversational data into key insights about the effectiveness and consistency of our revenue pipelines. This reporting will be critical to guiding strategic business decisions—distilling data into insight, drafting executive-ready content that shares clearly what is happening in the business and why. You will structure complex models and data queries, and manage an intake queue for ad hoc analyses.   Beyond...

This role is an individual contributor and reports to the Senior Director of Financial Planning & Analysis (FP&A), and will act as a key player in the growing International Finance team. The individual will be directly involved in understanding key business and product metrics to drive appropriate forecast assumptions. You will collaborate closely with senior sales leadership and cross-functional teams in providing strategic analyses and financial insights. You will be directly involved in the coordination of the various planning cycles (annual planning, quarterly forecasts, and monthly outlooks), where you will maintain and communicate relevant performance metrics, clearly explaining the business reasons for variances and adjusting outlook models to reflect operational...

The Enterprise Platform Specialist is responsible for building Enterprise-level relationships, selling the full Docusign platform including the Contract Lifecycle Management (CLM) solution. This role will be a hybrid of acquiring net-new customers and driving further expansion within existing customers in an assigned set of strategic public sector accounts.  The ideal candidate will be curious by nature, a strategic hunter, and possess strong relationship-building skills.   This position is an individual contributor role reporting to the Regional Vice President, Enterprise, Global Specialist Organization for PubSec.   Responsibility - Drive success of the company’s Platform product goals...

As a Partner Development Representative (PDR I), you will identify and accelerate growth opportunities across a designated segment of our Docusign partner ecosystem. You’ll execute targeted outbound campaigns, qualify event- and marketing-generated leads, and surface high‑value accounts to foster new and expanded partnerships. Success in this role requires consistent, high‑quality activity, strong cross‑functional collaboration, and disciplined pipeline management.   This position is an individual contributor role reporting to the Manager, Partner Development.   Responsibility - Partner with direct sales (AEs/AMs) to create and progress qualified pipeline from partner-sourced and partner-influenced...

This is a fixed term contract role (12 months) where a hands-on Payroll Manager will play a very important role in ensuring payroll compliance in the region and a key participation in implementing a new payroll system. Candidates should have experience managing payroll, preferably in a multinational environment. An understanding of local regulations and compliance requirements is important and in-depth knowledge of payroll and HRM systems is preferable. Ad-hoc projects within the area are also within the scope of work.   This position is an individual contributor role reporting to the Senior Manager, Accounting.   Responsibility - Maintain payroll information by collecting, calculating and entering data into third party...

The Regional Vice President of Enterprise Corporate Sales will lead a team of Enterprise Corporate Sales (ECS) Account Executives (AE's) towards attainment of individual sales quotas. ECS AE’s are responsible for developing and closing business for new logos and expanding the current Docusign footprint in customer accounts within Docusign’s Enterprise market. This sales leader must be able to empower, measure, motivate, monitor and hold the team accountable to activities and quarterly quota attainment. This leader is a mentor as well as a coach and will build and maintain a strong, cohesive, collaborative team while leading by example. This leader is responsible for Sales forecasting, working closely with cross functional members of the account team...

The Senior AI Specialist – Partner Digital Transformation & Success plays a pivotal role in empowering our global partner ecosystem to accelerate digital transformation and achieve measurable business outcomes through advanced AI technologies. In this role, you will collaborate with partners, internal teams, and customers to design, implement, and scale AI-driven solutions that elevate partner success and fuel innovation across the value chain.   By combining deep AI expertise with strong understanding of partner business models, you will bridge the gap between cutting-edge technology and real-world partner impact. You will help partners harness AI to automate processes, enhance experiences, and unlock new revenue...

The Enterprise Platform Specialist is responsible for building Enterprise-level relationships, selling the full Docusign platform including the Contract Lifecycle Management (CLM) solution. This role will be a hybrid of acquiring net-new customers and driving further expansion within existing customers in an assigned set of strategic public sector accounts.  The ideal candidate will be curious by nature, a strategic hunter, and possess strong relationship-building skills.   This position is an individual contributor role reporting to the Regional Vice President, Enterprise, Global Specialist Organization for PubSec.   Responsibility - Drive success of the company’s Platform product goals...

We are building a cutting-edge App ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign’s features and applications by implementing custom APIs. You’ll contribute to building and maintaining the Extensibility Platform that empowers developers to integrate with, and extend, Docusign’s features through custom APIs. In this role, you will implement reliable, scalable, and secure features for the ecosystem, working alongside experienced engineers and collaborating with cross-functional teams.   You will collaborate closely with cross-functional teams across the organization, contributing to both platform architecture and feature development. Your work will impact multiple engineering and product teams as you...

The Web Manager will be an expert in website best practices, developing and scoping projects, communicating with stakeholders and delivering within a fast-paced organization. The ideal candidate is comfortable working on multiple projects at a time, communicating with global stakeholders and vendors, and have an understanding of web fundamentals.    This position is an individual contributor role reporting to the Sr. Manager, Web Operations.   Responsibility - Review and update web content daily - Prioritize and execute multiple competing projects ensuring consistency with brand strategy and business objectives - Assist in triaging all new tasks for the website operations...

Developer Support Engineers (DSEs) handle the most complex technical questions from developers and act as Docusign API subject matter experts for other Customer Success teams. DSEs work directly with customer and ISV developers to assist them with their API, authentication, and SDK questions across the full Docusign product line. DSEs also create API examples and test cases, report bugs to the engineering organization, write knowledge base articles, participate in webinars for developers, and more.    This position is an individual contributor role reporting to the Senior Manager, Developer Support & Advisory.  

The Senior Incident Commander is part of the SRE Incident Response team at Docusign. The role is around leading and facilitating incidents and incident management processes around our products and security.   The role involves strategic project management, effective communication with stakeholders including executive leadership, and handling challenging incidents independently. They play a pivotal role in developing Docusign’s overall service excellence practice by creating standard operating procedures, training material, operationalizing action items and provide valuable metrics for improvement   The role also requires daily incident management support across various Docusign infrastructures globally, ensuring the...

As a Partner Account Manager, you will manage SAP, channel reseller and distributor partners as a member of the Latin America Channel team in order to manage reseller sourced opportunities to drive resell partner revenue for the region. You are focused on selling use cases, products and services using the Docusign Solutions Portfolio and being responsible for the value pitch through the partner ecosystem to support the regional sales team. You are accountable for promoting the solution's approach process between Docusign and partner exec and sales teams, so they can work together with productive connections striving to exceed the monthly and quarterly quotas, providing proactive deal management, forecast accuracy and driving adoption and usage with channel resell partner customers and...