As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Manager, Mid Market. Responsibility - Drive success of the...

As a Lead Project Manager in our Professional Services team, you'll provide expert project management governance and consulting, ensuring the successful implementation of Docusign solutions for our customers. You will be responsible for developing and managing project schedules, proactively communicating with clients and internal teams, and overseeing enhancement requirements and escalations. Utilizing the Docusign Project Management Methodology, you'll manage all project phases from initiation to closure, including risk mitigation. This critical role contributes directly to the success of our Professional Services organization, which partners with Fortune 500 IT departments, system integrators, and software manufacturers.  

We’re looking for a strategic, execution-minded Principal Growth PM to lead an important SMB customer segment at Docusign that is evolving from Sales-Led to Self-Serve-Led growth. You will be spearheading efforts to expand Docusign’s self-serve engine to SMB customers who will benefit from an omni-channel motion. This role goes far beyond just enabling these customers with self-serve capabilities - it’s also about experimenting and growing these customers through innovative ways that enable self-serve expansion and retention at scale.   This is a unique opportunity for someone who thrives as a cross-functional leader, a business owner, and an individual contributor who can...

As the Vice President of GTM Operations, you'll be the architect and optimize and implement a cohesive and scalable operations strategy powering our field teams across Sales, Sales Development, Customer Success, Services and Partnerships. Your remit will span Territory, Quota, Capacity, Data Operations, Policy, Governance and Partner Operations. Your role requires close collaboration with Enterprise Apps, FPamp;A, Compensation, and GTM Business Partners. As a leader over these teams you will be responsible for driving the delivery of best in class territories through our models, systems, and day to day operations.nbsp;   This position is a people manager role reporting to the GVP, GTM...

We are seeking an experienced and visionary Director of Lifecycle Marketing to lead our customer-centric marketing efforts focused on retention and expansion for our global SMB/MM customers.   As a key leader in the Lifecycle Marketing team, you will have the unique opportunity to help create and define a new function charged with unlocking significant growth opportunities across the business. In this role, you will be responsible for developing and executing strategies that drive customer engagement, retention, and expansion, ultimately contributing to our revenue retention and growth. In this role you will be a pioneer, spearheading the creation of a new GTM motion that spans a...

The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to...

As a Customer Success Sr. Strategy & Operations Analyst, you will work on topics to support strategic planning, data-driven decision-making, and operational excellence. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc., tracking performance against key planning assumptions, building predictive models for churn and retention ACV, and providing critical visibility into risks, opportunities, and drivers of customer success. This position is an individual contributor reporting to Vice President, Customer Success Strategy and Operations.  

As a GTM Enablement Business Partner for EBU Sales in LATAM, you will partner closely with sales leaders, frontline managers, and cross-functional teams to identify performance gaps, deliver targeted enablement programs, and reinforce critical selling or support behaviors. You will act as a key business partner to a sales or customer success leader of an assigned region or segment. In this role, you will help develop the GTM enablement strategy aligned with the business priorities, OKRs and local needs of your GTM stakeholders. This person will own the strategic end-to-end enablement plan and calendar, to design, deliver and track enablement programs to accelerate talent development across products, industry or segment knowledge, and role-based competencies, that...

The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leveraging this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in depth experience in a rapidly growing SaaS company. This position is an...

Are you an agile, creative, and collaborative Sales Development Representative looking for your first break within Sales, or a chance to grow your Sales career in the tech industry? We can help! You are the driver of building new business relationships, connecting with potential clients who have expressed interest in Docusign and targeting those you identify as having an opportunity to work with.   This position is an Individual Contributor and reports to the Sales Development Manager, EMEA.   Responsibility - Achieve your SQO (Sales Qualified Opportunity) quota - Spend about 80% of your time on the phone contacting...

As a Software Engineer Intern (Post-Quantum Cryptography), you will work closely with our engineering team in France at Issy-Les-Moulineaux. Your primary focus will be supporting the Post-Quantum Digital Signature project. You will assist in research, development, testing, and documentation related to implementing quantum-resistant signatures. This internship offers a unique opportunity to gain hands-on experience with cutting-edge cryptography and contribute to a real-world project with significant industry impact. You will collaborate with experienced engineers and learn about the software development lifecycle in a dynamic Agile environment. This position has no management responsibilities.  

As a Market Development Representative at Docusign, you will be responsible for generating new business through outbound calls and targeted emails to potential customers. This position spends approximately 80% of the time on the phone prospecting new clients. You will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company!   This position is an individual contributor role reporting to the Manager, Market Development Representatives.    Responsibility - Make...

We are seeking a strategic and analytically driven Lifecycle Marketing Manager to develop and execute conversion-focused marketing strategies with a special focus on re-imagining our promotions program. In this role, you will be responsible for managing the discount promotion program for our self-serve business and developing new promotion levers (both monetary and non monetary) in close collaboration with the Product Growth and Analytics teams with a goal of driving incremental growth in New Customer revenue. This position is an individual contributor role reporting to the Director, Lifecycle Marketing. Responsibility - Develop lifecycle marketing strategies focused on converting free and trial...

The Enterprise Account Executive cultivates and closes new Enterprise-level relationships, quarterbacking deals from start to finish. This role will be a hybrid of net-new relationships and existing growth within a targeted accounts. The ideal candidate will be curious by nature, a strategic hunter. The candidate will possess the ability to evangelize and create opportunity in a new category.   You'll work for the company who created e-signature and is pioneering the way the world agrees. You’ll sell products that you believe in, and you’ll help introduce change to the way your customers manage their risk, drive efficiencies, deliver customer experience and accelerate revenue. You’ll work...

The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leveraging this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in depth experience in a rapidly growing SaaS company. This position is an...

The Technical Support Engineer II is a strategic customer advisor and the internal voice for our customer base. The Technical Support Engineer will both have the accountability and responsibility to deliver on our customers’ needs. This role acts as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries. Working with resources across Docusign, the Technical Support Engineer expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software. Applicants selected will need to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government or other clearances as deemed appropriate for...

The Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. A successful AE is eager to learn and determined to adapt quickly. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Regional Vice President - Enterprise, Japan. Responsibility - Drive success of the company’s goals and objectives through...

The Director of Customer Engagement will lead global programs that elevate top customer voices through advisory boards, strategic reference sourcing, and executive engagement. This role is responsible for influencing product direction, amplifying Docusign’s credibility through customers in IR/AR/PR initiatives, and shaping customer participation in thought leadership and executive-level storytelling.   The ideal candidate will have a proven track record of building and scaling executive-level customer programs, including Customer Advisory Boards, strategic speaker pipelines, and executive engagement across IR, AR, and PR channels. This is a highly cross-functional role requiring close collaboration with Product, Product Marketing, Sales, Customer Success,...

The Resource Management team is responsible for sourcing internal and external resources for customer-facing engagements. Resource Managers assess customer needs, capacity, and utilization targets to determine consultant assignments. This is a hands-on role, interacting with consultants, technical resources, sales and practice leaders.   This is an individual contributor position reporting to Manager, Resource Management.     Responsibility - Work within Financial Force to ensure resource assignments are configured accurately using system tools and...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.   This position is an Individual Contributor and reports to the Sales Manager.   Responsibility - Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to...

Docusign is looking for Senior Software Engineers to join the CLM Collaboration team, focused on building MSF Services and best-in-class third-party integrations for agreement collaboration with industry leaders. This position will demand critical thinking skills, the ability to quickly understand existing systems and integration points, and the ability to work in agile environments. The ability to take smart and educated risks is essential to the success of this position, as we pioneer new collaboration capabilities. If you have all that and a passion for building seamless and innovative collaboration experiences, then we want to talk to you. This position is an individual contributor role reporting to the Senior Manager of...

As a Senior Software Engineer, you will be working in a dynamic and Agile engineering team of 20 based in Givat Shmuel in Israel. You will contribute actively in the architectural design and software development tasks for different products such as the TSP Signature Adapter Framework and Standard-Based Signature. These products are implemented within the Cloud Agreement Platform of Docusign and are scaled to be used world-wide. You are a great teammate and help your colleagues to better perform in their jobs. You will collaborate with remote teams in a multicultural environment. You may be required to participate and/or present on technical subjects at both internal and customer-facing events. This position has no management responsibilities.

Are youanagile,creative,andcollaborativeSalesDevelopmentRepresentativelookingforyourfirstbreakwithinSales,orachancetogrowyourSalescareerinthetechindustry?Wecanhelp!   Youarethedriverofbuilding...

Docusign is looking for an experienced and motivated Senior Tax Analyst to join the income tax team. In this role, you will focus on US federal and state provision and compliance and, as part of the global consolidated income tax reporting function, you will be involved in international tax processes. We are looking for a self-sufficient, team player that will thrive in a dynamic environment and contribute to the continuous improvement of our tax processes.   This position is an individual contributor role reporting to the Director - Reporting and Compliance.   Responsibility - Assist in preparation of quarterly provision and tax return, including US federal book to tax adjustments, state tax adjustments and attribute...

We are looking for a dynamic and people-driven Executive Assistant (EA) to join our Finance EA team, providing permanent support to VPs as well as, on an interim basis, the CFO. As a part of the Finance EA team for the Finance team and an interim EA to the CFO, you will work with other Finance EAs and play a pivotal role in keeping the organization running smoothly and efficiently, inspiring morale and team building. Our ideal candidate has executive presence, is highly organized, exhibits great judgment, has high attention to detail, thinks strategically, and is proactive upon the Executive’s requests.   As the interim EA to the CFO & permanent support to Finance Leaders, you will be responsible for a wide range of tasks from assisting with Town Hall...

The Docusign engineering team is looking for a highly motivated Software Engineer to join our Reporting team in Chicago. The Reporting team leverages big data technologies, such as Spark and Presto to create customer-facing reports. The team is currently in the process of migrating reporting from on-prem to an Azure cloud environment. As part of this migration, we are also designing the next-generation data platform that will support reporting for both electronic signature and Contract Lifecycle Management (CLM).   As an engineer on the reporting team, we expect you to have a good understanding of everything data, as well as back-end code development.This position will demand critical thinking skills, ability to quickly understand existing systems and the ability to...

The Director of Digital Transformation is a leader on the Professional Services team with overall responsibility for the Digital Transformation Consultants (DTC) that are deployed across our most strategic customers. This is a strategic delivery leadership position with the skills and experience to oversee some of our largest, most strategic customer engagements as well as manage a high performing team of DTCs to ensure successful project delivery and customer outcomes. This role will be closely aligned to the field and will work in concert with the Account Executives, Customer Success Account Managers, Professional Services and Engagement Managers to identify up-sell and cross-sell opportunities as well as execute key account strategies and ensure Customers...

The Vice President, Partners and Ecosystem - International will drive the partner mission across our core partners and target markets starting with EMEA with the potential to expand to APJ, bringing the strength of the international ecosystem to Docusign’s go-to-market motions.   Docusign is seeking a seasoned Vice President, Partners and Ecosystem to serve as a key member and change agent at scale within the regional go-to-market organization. With ~25% of Docusign’s business being conducted through / with the channel, this individual will serve a pivotal role as part of a high-growth, world-class organization, focused on transforming GSIs, ISVs, CSP’s, Resellers, and Ecosystems to...

The Enterprise Account Executive is responsible for building Enterprise-level relationships, selling Docusign’s Contract Lifecycle Management (CLM) solution and owning deals end to end. This role will be a hybrid of acquiring net-new customers and driving further expansion within existing customers in an assigned geography or vertical. The ideal candidate will be curious by nature, a strategic hunter, and possess strong relationship-building skills.   This position is an individual contributor role reporting to the Regional Vice President, Enterprise.   Responsibility - Drive success of the company’s CLM product goals and objectives through achieving individual sales quotas - Cultivate relationships...

The Technical Support Engineer (TSE) is a strategic customer advisor and the internal voice for our customer base. The TSE will both have the accountability and responsibility to deliver on our customers’ needs. This role acts as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries. Working with resources across Docusign, the TSE expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software. This position is an individual contributor role reporting to the Technical Support Manager   Responsibility: - Provide...

Docusign Japan is growing! We are looking for enthusiastic and passionate people to join our high-performance team who are excited to make a difference and help wherever needed. The Senior Solution Consultant is a key representative of the Docusign Sales team who builds confidence and trust with our customers and liaises with numerous internal teams as a key knowledge sharer of product expertise. You will partner with the Enterprise sales team to deliver value to our prospects and customers. Come with a ‘can do’ attitude and thrive in a diverse inclusive environment. You will be passionate about our best-in-class solutions and be curious about how we can solve our customer’s business problems.  

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic (GEO) territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual...

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Area Vice President, Mid...

As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA.   This position is an individual contributor reporting to the Market Development Manager.   Responsibility - Identify and generate new business opportunities and pipeline within a defined territory - Manage and plan your territory and outbound strategy - Spend the majority of your time managing multi-channel outbound prospecting to educate potential customers on what Docusign has to offer and gain...

The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers. This position is an individual contributor role reporting to a...

The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for DocuSign while strengthening partnerships with existing customers. This position is an individual contributor role reporting to a...

The Learning + Org Effectiveness Business Analyst is responsible for establishing ROI and impact metrics for critical organizational effectiveness programs, strategic initiatives, and business transformation projects. This role will drive data informed decision making, drive prioritization of work across the L+OE organization and establish business operational metrics. The ideal candidate will possess strong analytical skills, a keen understanding of business processes, and a passion for leveraging data to enhance employee development and organizational performance. You will be adept at working across the organization and company at all levels to drive sustainable change and impact.   This position is an individual contributor role reporting to the VP, Learning and...

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic (GEO) territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to the Regional Vice President,...

Docusign is rapidly growing as we evolve towards Intelligent Agreement Management (IAM), an AI-powered Agreement Platform that empowers businesses to connect and optimise every step of their business processes. IAM helps our customers bring agreements to life, allowing organisations of all sizes to put their agreement data to work for them to accelerate revenue, reduce risk, and unlock value. We are looking for a high-impact individual who is driven by an insatiable desire to lead with curiosity, challenge customers to think bigger and drive strong sales outcomes through platform value selling. The Lead Solution Consultant will support the Enterprise sales team drive revenue by helping to understand complex customer business problems / requirements and...

As a Financial Reporting and Technical Accounting Manager (FRTA Manager), you have in-depth knowledge of generally accepted accounting principles, proficiency in accounting research and strong motivation to contribute to the achievement of an accurate and efficient close and financial reporting process. You pay great attention to detail, deliver results under deadlines and perform effectively cross-functionally in a constantly evolving environment.   The primary focus areas of this role are investments, leases, stock-based compensation and other transactions.   This position is an individual contributor role reporting...

The Director of Product Security leads a team of technical security professionals to secure Docusign products. The ideal candidate for this role strives to ensure that the development of our products and applications occurs in a secure and scalable manner and enables our developers to ship secure code.   Through thought leadership and a strong partnership with Product & Engineering teams, this role will impact the entire Product Life Cycle by securing Software Development, Deployment & Testing.   This position works alongside multiple Security Domains including Security Architecture, Bug Bounty, Penetration Testing, Vulnerability Management,...

As a Technical Support Engineer specializing in Microsoft services, you will act as a trusted advisor to customers while serving as a technical escalation point for complex issues related to Docusign’s Microsoft integrations. You will provide exceptional support across APIs, network environments, and web-based workflows, helping customers maximize adoption and performance. You’ll collaborate cross-functionally with Engineering, Product, and Support teams to solve problems and advocate for product improvements that enhance customer experience. This role is part of our global Customer Success team and plays a critical role in ensuring service excellence and operational efficiency.   This position is an individual contributor role reporting to the Manager,...

As a Channel Account Manager, you will focuse on growing reseller business in Japan and achieving quarterly revenue targets through new customers and upsells. The position involves direct collaboration with partners and internal teams to overcome obstacles and implement growth strategies. Responsibilities include designing partner recruitment, enablement, and go-to-market plans, using a test-and-learn approach in ambiguous situations. Strong business creation skills are needed to identify joint value propositions and explore co-selling models. While revenue contribution is the key metric, building scalable partner engagement and executing joint initiatives are crucial for consistent growth.   This is an...

As the Senior Director of Email and Campaign Operations you’ll lead and evolve a global 14-person team managing one of our most critical and high-leverage owned channels: email. This is not a maintenance role — it's a transformation mandate. You'll modernize our email platform, drive innovation in personalization, orchestration, and process to reimagine how we engage millions of customers across their journey.   You’ll own the strategy and operations behind our email ecosystem — from audience management and analytics to governance, in-product communications, and cross-channel integration. You’ll be a critical partner to teams across lifecycle, regional, and product marketing,...

As a Senior Engineering Manager for our team, you will directly manage multiple frontend product engineering pods (tentatively 8-10 engineers). As a people manager, you will hire, mentor, provide feedback, motivate, grow, and in general enable success in each engineer. As the engineering leader of the pods, you will conduct technical and product deep dives, strategic planning, set and communicate visions, and ultimately tie your success to the outcome of the Pod deliverables.   We expect and encourage seasoned engineering managers to apply and to bring their own unique skill set, experiences, and perspectives to the table.   This position is a people manager role reporting to the Senior Director,...

The Enterprise Transformation team drives large scale transformation from start to finish and serves as a connector across the organization to ensure realization of intended business outcomes. As part of company-level Portfolio planning, we drive our company’s top priorities through project intake and assessment, portfolio planning, prioritization, and performance reporting. We then align partners on program governance, roadmaps, project plans, scope, and delivery across impacted groups. And to ensure adoption, and implement strategic change, communication and enablement strategies to drive behavioral change and adoption of new processes, policies, technologies and ways of working. This role will be focussed on leading and managing transformation initiatives...

The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers. This position is an individual contributor role reporting to a Manager,...

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to the Regional Vice...

You will play a critical role in developing and implementing effective retention-driving strategies and optimizing customer success operations processes. You will work closely with the customer success leadership team to articulate value-delivery, improve CSM productivity, and enhance overall CSM performance. You will also help build the Data Science and Machine Learning Platform and Architecture, to support the Data Scientists to explore, evaluate, and mine new data sets for important information and insights into the execution and performance of our product and product engineering teams against company goals.   This position is an individual contributor role reporting to the Director, Core Data...

Scaled Adoption Managers are an integral part of the Customer Success Account Management team, responsible for overseeing a portfolio of accounts at scale and ensuring an exceptional customer experience. Their success is measured by metrics such as net revenue retention, decreased churn, and increased product usage. In this role, Scaled Adoption Manager performs hands-on, tactical account management activities and works collaboratively with cross functional teams to orchestrate customer engagement, facilitate product enablement, reduce friction, increase product adoption, and demonstrate value throughout the customer lifecycle. The ideal candidate is adept at managing customer relationships on a broad scale, delivering consistent experiences to ensure...