Docusign is seeking a dynamic Physical Security and Environmental Health & Safety (EHS) Director to lead our global security and safety initiatives. This critical role will be responsible for developing and implementing comprehensive security strategies to protect our employees and facilities, while ensuring regulatory compliance and fostering a culture of safety and well-being. This individual will manage a team of security professionals and contract employees, collaborate with senior executives and key stakeholders, and proactively mitigate risks through advanced threat management and strategic planning. The ideal candidate is a proactive problem-solver with exceptional leadership abilities, a strong understanding of security and safety principles, and...
You will be joining the Data Science team to support core Docusign products. As a Data Science intern, you will partner with product managers, engineers, designers, leadership, and marketing team to build ML models and deliver data driven insights. You will also be responsible to develop potential new testing methodologies and build platforms and tools to scale experimentation. You will also help build the Data Science models to optimize customers' journeys. You will also build data pipelines to extract, transform and load data from and to a myriad of data systems within Docusign. You will learn about the problems/needs our teams have and will be asked to build, plan, execute, and automate a keystone project to identify and address one of those...
The Technical Support Expert is a strategic customer advisor and the internal voice for our customer base. The Technical Support Expert will both have the accountability and responsibility to deliver on our customers’ needs. This role is the technical subject matter expert between customers and all functional areas within Docusign to resolve technical support inquiries regarding Rooms, Notary, and Workspaces. Working with resources across Docusign, the Expert expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software.
The candidate may be required to participate on-call on some evenings and weekends
The Process Automation analyst will deliver automation process excellence across the CAO organization. This role analyzes business requirements, develops scenarios by working with business teams, and provides the automation process to deliver best-of-breed solutions. The analyst also drives the requirements and provides technical support for technology, such as ALTERYX workflows, UI Path requirements, and dashboards using Tableau and ERP reporting tools.
As part of the finance process automation team, you will drive automation across business processes, including Quote-to-Cash, record-to-report, procure-to-pay, and hire-to-retire. The ability to think critically, plan, and execute effectively while...
The Solutions Consultant is passionate about supporting our Sales Team and customers technical questions regarding products and services. This person is accountable for exceeding monthly and quarterly quotas and driving adoption and utilization with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.
This position is an individual contributor role reporting to the Manager, Solutions Consultant.
Responsibility
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers
- Confer with customers and engineers to assess the solutions needs and to determine software...
As an Account Specialist, you will own and manage a high-volume portfolio of renewals across an assigned territory. You will serve as a trusted customer contact to ensure renewal execution, identify growth opportunities, and protect long-term customer relationships. You will work cross-functionally with Sales, Customer Success, and Operations teams to secure timely renewals and drive continued value for our customers. This role is critical to supporting DocuSign’s growth through strong retention and commercial execution.
This position is an individual contributor role reporting to the Manager, International Renewal Management.
As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA.
This position is an individual contributor reporting to the Market Development Manager.
Responsibility
- Identify and generate new business opportunities and pipeline within a defined territory
- Spend about 80% of your time on the phone managing outbound
prospect calls to educate potential customers on what Docusign has to offer and gain insight into their business needs
- Drive brand and product awareness in the French...
As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA.
This position is an individual contributor reporting to the Market Development Manager.
Responsibility
- Identify and generate new business opportunities and pipeline within a defined territory
- Spend about 80% of your time on the phone managing outbound
prospect calls to educate potential customers on what Docusign has to offer and gain insight into their business needs
- Drive brand and product awareness in...
As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA.
This position is an individual contributor reporting to the Market Development Manager.
Responsibility
- Identify and generate new business opportunities and pipeline within a defined territory
- Spend about 80% of your time on the phone managing outbound
prospect calls to educate potential customers on what Docusign has to offer and gain insight into their business needs
- Drive brand and product awareness in the French...
As Director of Thought Leadership & Social Content, you will be responsible for driving — and creating — thought leadership and social content for a myriad of channels, partnering with our executive leaders to build their social and media profiles.
The successful candidate is scrappy with a renaissance mind. You understand when a moment calls for deep thought leadership content, or fun/authentic social trend content, and can deftly navigate between creating content for both. You’ll be deeply invested in social conversation as it pertains to areas relevant to Docusign’s business including, but not limited to, AI, contract platforms, and SaaS trends....
As the Enterprise Corporate Sales (ECS) Senior Account Executive (AE), you are a highly motivated self-starter who thrives in a high growth, fast paced, collaborative environment. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are responsible for developing and closing new business and expanding our footprint in current customers by selling additional products and services within an assigned geographic territory or vertical. You are accountable for exceeding quarterly and annual quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.
As a Lead Customer Account Manager (CSAM), you will be responsible for managing a portfolio of strategic customers with a focus on renewal and adoption outcomes. You’ll partner across functions to drive long-term value, growth, and successful renewals while acting as a trusted advisor. You will lead cross-functional strategies, guide product adoption, and help transform the customer experience through personalized engagement and proactive support. Your impact will be measured by your ability to prevent risk, expand relationships, and surface new opportunities within key accounts.
This position is an individual contributor role reporting to the Senior Manager, Customer Success...
We are looking for a Senior Engagement Manager to join our Customer Success team. The Customer Success team is responsible for all elements of customer success, including digital transformation strategy, adoption best practices, implementation services, education and support. The Engagement Management team fulfills the role of trusted advisor to sales and customers, with a deep understanding of end-to-end professional services, training, and deployment of the Docusign platform. They have the ability to understand a customer’s needs, convey steps that customers can take to be successful, recommend best practices in deploying software, and align the right services to promote successful customer outcomes. The Senior Engagement Manager partners closely with...
The Account Executive - SMB is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.
This position is an individual contributor role reporting to the Are Vice President, Commercial Sales
Responsibility:
- Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while...
We are looking for a Senior Engagement Manager to join our Customer Success team, supporting predominantly our Australia and New Zealand business. Our Engagement Managers fulfil the role of a trusted advisor to sales and customers with a deep understanding of end-to-end Professional Services and deployment of Docusign’s Intelligent Agreement Management (IAM) platform. They have the ability to understand a customer’s needs, convey steps that customers can take to be successful, recommend best practices in deploying software, and align the right services to promote successful customer outcomes. The Senior Engagement Manager partners closely with the field sales team to support their deals through the alignment and selling of services. Engagement Managers...
AsaMarketDevelopmentRepresentative(MDR),youwillberesponsibleforgeneratingqualifiedopportunitiesthatprogressthroughthesalesfunnelandultimatelygeneratenewrevenuetogrowourpresenceinEMEA.
Thispositionisanindividual...
As an AI/LLM Slack Bot Development Intern, you'll be instrumental in crafting intelligent Slack bots and automation solutions. You'll leverage cutting-edge AI and Large Language Models to design and deploy bots that streamline workflows, enhance communication, and automate tasks. This includes implementing natural language processing for conversational interactions, integrating with APIs for data access, and developing automation scripts to improve efficiency. These solutions will directly contribute to saving hundreds of hours of manual labor for engineering teams.
You'll collaborate across teams to gather requirements, test solutions, and iterate based on user feedback, contributing to the development...
As an AI/LLM Slack Bot Development Intern, you'll be instrumental in crafting intelligent Slack bots and automation solutions. You'll leverage cutting-edge AI and Large Language Models to design and deploy bots that streamline workflows, enhance communication, and automate tasks. This includes implementing natural language processing for conversational interactions, integrating with APIs for data access, and developing automation scripts to improve efficiency. These solutions will directly contribute to saving hundreds of hours of manual labor for engineering teams.
You'll collaborate across teams to gather requirements, test solutions, and iterate based on user feedback, contributing to the development...
As a Product Manager Intern at Docusign, you will contribute to the vision, strategy and execution of key product initiatives within our Cloud & Production Engineering organization. You will collaborate closely with the Docusign Security, Product, Technical Program, Cloud & Production Engineering, and Design teams, to build scalable solutions and processes that meet the evolving needs of our business.
This role is not eligible for sponsorship. This includes OPT, CPT, EAD H1B and student visa.
This position is an individual contributor role reporting to the Senior Director, Cloud and Production...
To further our momentum, we are hiring for our Pre Sales Internship Program to join our high performance Pre Sales team in our journey to help everyone do business faster – and better. In this role, you will work with potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus.
This position is an individual contributor role reporting to the Sr. Manager, Solution Consultant.
Responsibility
-
Work in the creation of Docusign platform demos and in the creation of...
The Account Executive (AE) is a driven, self-motivated professional responsible for acquiring new customers and expanding relationships with existing ones within an assigned geographic territory. A successful AE is eager to learn, quick to adapt, and consistently strives to exceed monthly and quarterly quotas. This role involves proactive deal management, accurate forecasting, and driving customer adoption and usage in collaboration with internal teams and the broader Docusign partner ecosystem.
This position is an individual contributor role reporting to the Regional Vice President, Majors.
Responsibility
-
Docusign’s People Operations team is looking for a Sr. People Operations Coordinator - LATAM to help create a seamless and positive experience for our employees and candidates. In this role, you will collaborate across HR functions to streamline processes, ensure consistency in our people programs and support employees by addressing questions on HR policies. Your work will directly impact our employees’ experience, helping to build a workplace where everyone feels valued.
This position is an individual contributor role reporting to Sr. Lead, People Operations.
Responsibility
-
Provide quality...
The Solutions Consultant is passionate about supporting our Sales Team and customers technical questions regarding products and services. This person is accountable for exceeding monthly and quarterly quotas and driving adoption and utilization with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.
This position is an individual contributor role reporting to the Manager, Solution Consultant.
Responsibility
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers
- Confer with customers and engineers to assess the Solutions needs and to determine Software requirements
- Collaborate with sales teams...
As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA.
This position is an Individual Contributor reporting to the Market Development Manager.
Responsibility
- Identify and generate new business opportunities and pipeline within a defined territory
- Spend about 80% of your time on the phone managing outbound
prospect calls to educate potential customers on what Docusign has to offer and gain insight into their business needs
- Drive brand and product awareness in the DACH...
The Onboarding Consultant (English & German speaking) engages customers immediately following the license sale and provides guidance, insights, and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant executes against onboarding processes and covers the fundamentals of getting started with the platform.
This role provides customers with best practices, industry insights, and standard third-party product integration guidance to help them build, launch, and manage their deployment of our web and pre-connected applications. The Onboarding Consultant is typically the customer’s first experience with the product and company. A passion for customers,...
The Onboarding Consultant (English & German speaking) engages customers immediately following the license sale and provides guidance, insights, and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant executes against onboarding processes and covers the fundamentals of getting started with the platform.
This role provides customers with best practices, industry insights, and standard third-party product integration guidance to help them build, launch, and manage their deployment of our web and pre-connected applications. The Onboarding Consultant is typically the customer’s first experience with the product and company.
A...
The Onboarding Consultant (English & French speaking) engages customers immediately following the license sale and provides guidance, insights, and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant executes against onboarding processes and covers the fundamentals of getting started with the platform. This role provides customers with best practices, industry insights, and standard third-party product integration guidance to help them build, launch, and manage their deployment of our web and pre-connected applications. The Onboarding Consultant is typically the customer’s first experience with the product and company. A passion for customers, professional maturity, technical...
The Onboarding Consultant (English & Italian speaking) engages customers immediately following the license sale and provides guidance, insights, and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant executes against onboarding processes and covers the fundamentals of getting started with the platform. This role provides customers with best practices, industry insights, and standard third-party product integration guidance to help them build, launch, and manage their deployment of our web and pre-connected applications. The Onboarding Consultant is typically the customer’s first experience with the product and company. A passion for customers, professional...
The Onboarding Consultant (English & Spanish speaking)engages customers immediately following the license sale and provides guidance, insights, and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant executes against onboarding processes and covers the fundamentals of getting started with the platform. This role provides customers with best practices, industry insights, and standard third-party product integration guidance to help them build, launch, and manage their deployment of our web and pre-connected applications. The Onboarding Consultant is typically the customer’s first experience with the product and company. A passion for customers, professional maturity, technical...
The Onboarding Consultant (English & French speaking) engages customers immediately following the license sale and provides guidance, insights, and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant executes against onboarding processes and covers the fundamentals of getting started with the platform.
This role provides customers with best practices, industry insights, and standard third-party product integration guidance to help them build, launch, and manage their deployment of our web and pre-connected applications. The Onboarding Consultant is typically the customer’s first experience with the product and company. A passion for customers,...
The SAP Sales Associate will work with SAP to support the operational aspects of our SAP Resell (Solex) business and support the wider SAP partnership. The primary focus is to facilitate deals that are sold through SAP and support the SAP CoSell motion. The SAP Sales Associate is an interface and liaison between SAP, DocuSign Partner Account Managers, , Account Executives Partner deal operations, ensuring that deal processes run smoothly.
Additional duties will be to keep SAP up to date with information on special bids, details about upcoming renewals aspects of account consumption.
This role is expected to work closely with Partner Account Managers, SAP...
As a Sales Development Representative at Docusign, you will be responsible for qualifying inbound leads through targeted questions to customers with the goal of qualifying as many opportunities as possible to pass on to the Account Executives. You will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This is a fantastic opportunity to join a team of extremely dedicated & hardworking individuals who work hard and celebrate success while gaining in-depth experience in a rapidly growing SaaS company!
This position is an individual contributor role reporting to the Manager, Sales Development.
As a TA Operations Coordinator, you will work to support our Talent Acquisition organization with compliance and audit, systems administration and support as well as various administrative processes. TA Operations Coordinators are an integral part of the TA function and oversee many critical operational and administrative processes - such as headcount management and the opening of requisitions, verifying the accuracy and compliance of our job descriptions, auditing and monitoring data hygiene in our systems, adherence to internal processes, and administration of various templates such as Job Descriptions and Offer letters. You will have subject matter expertise with regards to the various systems that are utilized by the TA function and will be a point of contact...
As a TA Operations Coordinator, you will work to support our Talent Acquisition organization with compliance and audit, systems administration and support as well as various administrative processes. TA Operations Coordinators are an integral part of the TA function and oversee many critical operational and administrative processes - such as headcount management and the opening of requisitions, verifying the accuracy and compliance of our job descriptions, auditing and monitoring data hygiene in our systems, adherence to internal processes, and administration of various templates such as Job Descriptions and Offer letters. You will have subject matter expertise with regards to the various systems that are utilized by the TA function and will be a point of contact...
We’re looking for a highly motivated and results-driven Regional Vice President (RVP) to lead our Enterprise Sales team in the US Department of Defense (DoD). As RVP, you will lead a team of Enterprise Account Executives (AEs) in achieving monthly sales quotas and driving the growth of our Docusign Agreement Cloud offering across a broad territory.
In this role, you’ll be an inspiring leader, guiding your team to success by collaborating with AEs, coaching them to enhance their skills, and helping them close new business while managing and nurturing existing accounts. As an influential sales leader, you’ll serve as a mentor, coach, and advocate for both the business and your team. You’ll be accountable for...
In this role you will partner with the Global Customer Success (CS) leadership team to deliver scalable improvements to strategic business processes and analyses. You will work closely with leadership as a thought partner to support sales strategy and medium and long term goals for the business. You will then own the execution of many of these initiatives, supporting them with ad hoc reporting and analysis along the way. You will also help drive operational rigor, including quota setting, fiscal year launch initiatives, and developing the KPI cadence throughout the year.
This position is an individual contributor role reporting to Manager, Customer Success Operations.
Responsibility
-
Develop an...
The Partners Operations Analyst - Direct Sales Deal Desk will be the first team member to establish Sales Deal Operations. Candidate will be responsible for working Direct deals, growing the business and working closely with Sales and the Customer. This will be achieved by processing Direct deals, becoming the subject matter expert on all processes related to Opportunity Management amp; Quoting, closing and winning of deals. Examples of activities include sales enablement, quoting, order form/purchase order management, and working cross functionally with various customer
This position is an individual contributor role reporting to Partner Deal Operations manager
The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.
This position is an Individual Contributor and reports to the Sales Manager.
Responsibility:
- Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping...
To further our momentum, we’re looking for a Small-Medium Business (SMB) Account Executive to join our high-performance team in our journey to help everyone do business faster – and better. The Account Executive’s role is to bring Docusign to new businesses and organizations by quarterbacking deals from start to finish. The ideal candidate will be curious by nature, is a relentless hunter, driving to win new business and has a strong track record of exceeding quota. If you are passionate about selling and seeking a high-paced, energetic and collaborative environment in which to advance your career, joining our team is an opportunity you can’t afford to pass up.
This position is an...
As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.
This position is an individual...
Docusign has consolidated our financial systems to the Oracle Cloud ERP, Procurement and Subscription Management suite of applications. We are in the process of scaling our finance and revenue platform by enhancing the related products, building PaaS and other technology solutions, integrating with 3rd party applications and rolling out the platform globally to support Docusign’s growth.
As the Principal, Finance Systems Engineering you will be responsible for collaborating with the Finance, Business Transformation, Enterprise Architecture, Product Management, Program Management, Docusign Product, Global Data & Analytics and Enterprise Integration teams to provide innovative...
As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.
This position is an individual contributor role reporting to the Regional Vice...
The Director, Japan Marketing is a key member of the International marketing team responsible for helping to drive sustainable and consistent revenue growth. The successful candidate will drive go-to-market planning and execution for Docusign’s marketing programs across Japan to grow awareness, capture demand and accelerate pipeline. The successful individual will have a solid understanding of the SaaS market and ideally experience in scale ups in Japan or APJ. This is a high impact role that combines strategy, leadership, project management, creative thinking, demand generation and execution. Developing, mentoring and hiring talent into the Japan Marketing team is key to ensuring success over the long term.
Docusign is looking for a self-motivated SaaS Engineer to help us build, maintain, and rationalize our corporate SaaS ecosystem. This role will involve day-to-daymanagement of SaaS applications critical to our business, enforcing vendormanagement and SaaS policies, integrating SaaS solutions, and working with businessstakeholders to maximize the value delivery of their SaaS portfolios. This role willinclude managing the GenAI features of essential SaaS applications. You will be a partof our Cloud Applications team, which oversees the overall service ownership and strategy of our SaaS offerings
This position is an individual...
The Manager, Account Services is responsible for Account Services Experts, full time employees and vendors, delivering proactive and reactive support for customers, partners, and Docusign sales teams to resolve issues, address account management inquiries, and complete account services tasks. The Account Services Manager closely partners internally to channel customers’ partners’ feedback to improve and evolve Docusign products. This leader also partners with support leadership to optimize and automate support delivery processes and enable customers to self-serve.
This position is a People Manager and reports to the Sr. Manager of Account Services
Responsibilities:
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As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA. This position is an individual contributor role reporting to the Director, MDR. Responsibility
- Identify and generate new business opportunities and pipeline within a defined territory
- Spend about 80% of your time on the phone managing outbound prospect calls to educate potential customers on what Docusign has to offer and gain insight into their business needs
- Drive brand and product awareness in the Emerging markets territory through regular email and call...
The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based on our general market focus. The SDR follows up on leads generated by Marketing and qualifies prospective customers through targeted questions about their business strategy, then leverages this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting for new clients. SDRs receive significant hands-on training with an emphasis on strategic selling methodology, learning how to understand account interests and needs. This position is a great way for individuals to gain in-depth sales experience...
As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Regional Vice President, Mid...
A collaborative, fast-paced environment focused on continuous improvement and raising the bar on the overall customer experience. Docusign is looking for an experienced Payroll Specialist who is organized, highly motivated and results orientated with excellent attention to detail. In addition, this is a fast-paced role where the ability to work to deadlines, through complexity, with a solutions mindset is critical to success. This role works as a member of the accounting team, on the EMEA payroll team and collaborates closely with HR, Compensation and Benefits, the wider Finance team, and third-party vendors.
This role is an 8 month fixed term contract and reports to the EMEA Payroll Manager in Dublin
The Docusign Senior Customer Success Account Manager (CSAM) is responsible for owning a portfolio of accounts and renewals in an assigned territory. The Senior CSAM serves as a customer adoption advisor, driving a return on our customers’ investment in Docusign and unlocking further digitalization. Within their defined territory, the Senior CSAM is responsible for developing and driving effective customer success and value strategies, identifying growth opportunities, negotiating favorable renewal terms, and providing insights to the business and customers that improve future outcomes. The Senior CSAM is a valuable member of the Account team, working in collaboration with our Sales Team (Account Executives). The ideal Senior CSAM candidate will drive accountability with...