The Account Executive is a high impact position combining equal parts relationship management and revenue expansion and new logo acquisition. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.
This position is an individual contributor role reporting to the Senior Manager, Commercial.
Responsibility
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Drive success of the company's goals and...
Docusign is looking for a passionate, talented, and inventive Machine Learning engineer to help build industry-leading state of the art AI/ML solutions. You will be able to get your hands on all aspects of the AI /ML feature life cycle by leveraging your expertise in computer vision, NLP, and document understanding. You will be building production-level machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Platform.
This position is an individual contributor role reporting to the Director of Docusign.
Responsibility
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Work together with your team to perform model development, research, testing, and evaluation of existing and emerging deep learning...
As Docusign transitions to a global, AI-powered Intelligent Agreement Management (IAM) platform, our infrastructure must be as innovative as our products. We are seeking a Senior Manager of SRE who operates with a Customer-First mindset and a strong sense of operational ownership. You will lead a high-performing team of SREs to evolve our reliability practices into a modern, engineering-first operation. You will drive the delivery of world-class reliability tools used internally by Docusign’s engineering teams to provide unprecedented transparency and trust in our platform.
This position is a people manager role reporting to the Director, Site Reliability Engineering.
As a Roadmap Product Marketing Manager at Docusign, this individual will serve as the strategic voice of the product's future, bridging product innovation with market demand. The role involves leading the development and communication of internal and external product roadmaps, translating complex technical advancements into compelling value propositions. This highly cross-functional position requires a blend of strategic thinking, operational rigor, and exceptional communication to ensure the product vision is clearly articulated, understood, and successfully brought to market.
This position is an individual contributor role reporting to the Director of Roadmap and Innovation Marketing.
The Senior Technical Program Manager will lead and motivate our teams by introducing efficient processes, driving innovative and measurable solutions to maximize efficiency for team members, while working in unison with product development teams to create the best experiences for our customers. In this role, you will function as the central program leader responsible for driving the successful execution of complex, cross-functional technical programs that span multiple engineering teams, product areas, and go-to-market functions. You will own the integrated program schedule, manage the intricate web of cross-functional dependencies, and ensure end-to-end system readiness from inception through GA launch. You bring the technical depth to dive into specific engineering or product issues...
We are looking for a Full Stack Senior Software Engineer to join our “New Revenue Team,” part of our product-led growth organization in San Francisco, CA. As a member of the New Revenue Team, you will collaborate closely with a team of engineers, product managers, and marketers to rapidly prototype, develop, test, and launch brand-new business concepts.
This role goes beyond optimization—it’s about creating entirely new growth levers, customer experiences, and offerings that push the boundaries of what Docusign can do. You will be responsible for taking software from ideation to deployment, often venturing into uncharted territory, developing brand-new solutions and iterating based...
Docusign is always looking to connect with talented professionals who are passionate about building relationships, solving customer challenges, and driving business growth. This position is part of our affirmative hiring initiative for People with Disabilities (PwD). We encourage applications from qualified professionals who identify as persons with disabilities and are looking to grow their careers in an inclusive and accessible workplace.
As part of our talent pipeline, you may be considered for future opportunities across a variety of sales functions and experience levels. Depending on the role, responsibilities may include prospecting, customer engagement, account management, solution selling, pipeline development, and...
As a Lead AI Solutions Delivery Engineer, you will be on the front lines, embedded directly with strategic enterprise customers to solve complex business problems using Docusign's proprietary Agentic capabilities, third-party AI integrations, and existing tech stacks. You will bridge the gap between business and technology, defining customer workflows, designing bespoke architectures, writing code, and engineering prompts to deliver tangible business outcomes. You will leverage Docusign's IAM Platform, Docusign and third party MCP servers, APIs, and third party integrations with leading AI ecosystems (like OpenAI, Microsoft CoPilot, and Claude) to optimize enterprise agreement lifecycles against contract populations exceeding millions of agreements. By capturing insights from these...
As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned Public Sector territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.
This position is an individual...
As a Lead Product Manager on the Applications Product Management team, you own high-impact internal application capabilities that power Docusign's go-to-market, customer success, and operations teams. You define the product vision, roadmap, and end-to-end experience for your portfolio, partnering closely with business stakeholders and engineering to deliver measurable outcomes for growth, efficiency, and customer experience.
This position is an individual contributor role reporting to the Sr. Director, Application Product Management.
Responsibility
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Define a multi-year product and technology roadmap for your application domain, aligned to company growth goals (e.g., retention, NRR, CSAT, operational efficiency) and IAM...
Docusign is at a pivotal moment. We are transforming from the world's leading eSignature tool into an Intelligent Agreement Management (IAM) platform. This shift requires more than just "stable" infrastructure; it requires a revolutionary approach to reliability. We are looking for a Principal SRE who doesn't just manage systems, but transforms them. You are an Engineering-First visionary who believes that the only way to achieve 99.99% reliability at scale is through code, not humans. You will be tasked with evolving our SRE organization from a traditional support-focused model into a lighthouse of engineering excellence that leads the company's technical strategy.
This position is an individual contributor role reporting to the VP, Engineering - Site...
Our STaaS (Storage-as-a-Service) NoSQL & Blob platform team sits within Cloud & Production Engineering and partners closely with Intelligent Agreement Management (IAM), Product & Technology (P&T), DTS, and PLG. The team builds and operates the foundational NoSQL and object storage platforms that power Docusign's global agreement workflows, spanning Azure (Cosmos DB, Blob Storage, GovCloud), Google Cloud (Firestore, GCS), and emerging multi-cloud capabilities. We hire people with a broad set of skills who want to work on platform solutions at scale, while ensuring world-class reliability, security, and cost efficiency for our storage and data platforms. Docusign is looking for a Senior Engineering Manager to lead our NoSQL & Blob STaaS platform team. This role owns...
The Enterprise Account Executive is responsible for developing and managing strategic customer relationships within large enterprise accounts. This individual will own the full sales cycle, from prospecting and pipeline development through deal execution and long-term account growth. The role requires a proven track record of success in enterprise platform sales, strong executive engagement skills, and the ability to orchestrate cross-functional teams to deliver measurable business value to customers by driving adoption of the broader Docusign IAM Platform and its high-value services. This is a quota-carrying role focused on driving net-new opportunities and expanding existing relationships in complex enterprise environments.
The Sales Manager is responsible for managing a team of install base AEs expanding the current DocuSign footprint (use cases) in customer accounts within Docusign’s business. They are accountable for coaching individual contributors, exceeding quarterly & annual quota, proactive deal management, forecast accuracy, and helping their team drive adoption/usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.
This position is a people manager role reporting to the RVP, Mid-Market Commercial Sales.
Responsibility
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Daily management of sales teams – includes pipeline/deal review, coaching and customer...
As the Senior Director of the PLG User Experiences Team, you’ll be the primary architect and strategic visionary for Product-Led Growth experiences at Docusign. You will lead a team of Product Designers, Content Designers, and Researchers to transform complex customer and business problems into seamless, intuitive growth engines that bridge the gap between product adoption and high-converting revenue channels. You will own the end-to-end experience strategy for high-impact flows such as trial sign-up, checkout, self-cancellation, product onboarding and adoption. Your mission is to move beyond simple feature delivery to systemic value creation, mapping complex workflows to eliminate friction while ensuring all designs remain usable, accessible, aesthetically pleasing, and on...
Location
US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle
The Enterprise Market Development Representative (Enterprise MDR) will generate new business through outbound calls and targeted emails to potential clients. The Enterprise MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings.
This position spends roughly 80% of the time on the phone prospecting new clients. Enterprise MDRs will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company.
This position is an...
As the Director, Sales Compensation, you are a highly motivated leader responsible for managing the Global Sales Compensation Operations and Systems team in a fast-paced SaaS environment. You drive the day-to-day functions of sales compensation operations with a specific focus on leveraging AI-powered insights and automation to scale both business and systems operations to drive on-time and accurate incentive payouts. You lead the operational execution of the systems, accruals, and commissions process, ensuring strict SOX compliance while harnessing automated auditing tools to reduce manual overhead.
This position is a people manager role reporting to the Sr. Director, Sales Compensation.
As an Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers within an assigned vertical market or geographic territory. You sell into geographical regions or verticals based on relevant experience. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner...
The Partner Account Manager (PAM) for SAP will drive Docusign’s strategic alliance mission with SAP Japan. This role is focused on developing and executing high-impact business development initiatives centered on the SAP ecosystem to drive large-scale deal creation. The primary objective is to build and maintain a deep, collaborative relationship with SAP Japan (as an ISV partner) to co-sell and integrate Docusign solutions within SAP’s core offerings. A successful PAM will focus on go-to-market (GTM) strategy formulation, solution awareness, and robust pipeline generation, specifically targeting SAP SuccessFactors and SAP Ariba, with eventual expansion into SAP S/4HANA (ERP). The PAM will leverage extensive experience within the SAP ecosystem to navigate complex sales...
The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.
This position is an individual contributor role reporting to the Manager, SMB.
Responsibility
- Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by...
Docusign operates global, always-on services. To safeguard customer trust and empower our engineering teams, we are building the next generation of monitoring and troubleshooting capabilities.]
You will lead the engineering organization behind our AI-powered observability platform. Built to complement existing tools like Grafana, Prometheus, and Clickhouse/Azure Data Explorer , this platform addresses the challenges of information overload by making observability accessible to everyone. You will manage a multidisciplinary team of backend engineers, machine learning engineers, and data scientists to build predictive, automated insights while running a highly critical service with strict SLAs.
Docusign is looking for a passionate, talented, and inventive Senior Machine Learning Engineer to help build industry- leading innovative solutions. The Senior MLE will leverage mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences.
This position is an individual contributor role reporting to the Director, Machine Learning.
Responsibility
- Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal
- Apply NLP techniques in order to maintain and extend the...
Docusign is looking for a passionate, talented, and inventive MLE to help build industry-leading state of the art solutions. You will be leveraging text mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Cloud.
This position is an individual contributor role reporting to the Director, Machine Learning.
Responsibility
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Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal data
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Be...
Docusign is looking for a passionate, talented, and inventive MLE to help build industry-leading state of the art solutions. You will be leveraging text mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Cloud.
This position is an individual contributor role reporting to the Director, Machine Learning.
Responsibility
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Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal data
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Be...
Join Docusign as a Principal Engineer in the Enterprise Application Technology Engineering team, you will serve as the highest-level individual contributor defining the architectural and technical direction of our AI-powered marketing, sales, and commerce platforms. This role is built for a senior technologist with strong executive presence who can operate at both strategic and hands-on levels, shaping how AI, data, and scalable systems power intelligent, personalized, and compliant go-to-market experiences across channels.
You will influence engineering, product, marketing, sales, and analytics leaders by translating business strategy into durable technical architectures and long-term platforms. Your...
As the Director of Engineering for Search, you serve as the strategic architect behind the discovery engine that powers the world’s most critical agreements. By bridging the gap between robust distributed infrastructure and advanced ML features, you ensure that millions of users can instantaneously extract intelligence and value from their vast repositories of contracts. You drive business growth by transforming Search from a utility into a competitive advantage, collaborating closely with applied scientists and directly impacting the scalability of our entire platform.
This position is a people manager role reporting to the VP of Engineering, AI.
The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.
This position is an individual contributor role reporting to the Senior Manager, Commercial.
Responsibility
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Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and...
The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leveraging this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in depth experience in a rapidly growing SaaS company.