This role involves responsibility for the monthly close process, review and analysis of management accounts and balance sheet reconciliations for Docusign entities in Ireland, UK, Germany and Israel. It also involves responsibility for statutory accounting for the Ireland, UK and German entities. Candidates should have experience of monthly close processes, preferably in a US-headquartered multinational, as well as a strong understanding of both US GAAP and UK/Irish GAAP. Experience of large company ERP systems such as NetSuite/Oracle/SAP would be beneficial. Attention to detail and the ability to deliver results under deadlines as well as working effectively cross-functionally in a rapidly changing environment is critical.   This position is an individual contributor...

As the Senior Product Marketing Manager, Developer, you'll be instrumental in shaping how developers perceive and interact with the Docusign platform. This isn't just about marketing; it's about deeply understanding the developer journey, identifying pain points, and empowering them to build innovative solutions on our platform. You'll own product messaging and positioning specifically for our developer tools and APIs, working hand-in-hand with demand generation to create impactful content that drives adoption and engagement.   A critical aspect of this role is collaborating with our Community and Developer Experience teams to ensure a streamlined, friction-free, and delightful developer...

In this role, you will be a highly visible and independent thought leader and operator playing a key role in scaling the Sales Strategy & Ops team. You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc. You will work closely with Sales Leadership to set sales strategy, supporting them with ad hoc reporting, analysis, and insights along the way.   This position is an individual contributor role reporting to the Senior Director, GTM Strategy & Operations.

As a Lead Product Manager for the Engagement & Monetization team, you will find opportunities, develop the product roadmap and deliver the capabilities to drive customer satisfaction and maximize revenue generation opportunities. This role must be able to discover and analyze customer pain points, opportunities, and synthesize them into clear product requirements and roadmaps. You will be responsible for developing the product strategy and a product roadmap that extends across multiple surfaces in the product engagement and monetization space. You’ll shape Docusign’s growth experiences and develop capabilities that will drive the next chapter of growth for Docusign with focus on how our customers try our products, buy our products, and manage their...

We are seeking a Lead Zuora Developer to join our team. The Lead Zuora Developer will be responsible for leading a team of Zuora developers in designing, implementing, and maintaining Zuora subscription billing and payment solutions for our customers. The successful candidate will have a strong understanding of Zuora and its API, as well as experience with integrating Zuora with other systems.  The Lead Zuora Developer will be responsible for providing technical leadership, mentoring team members, and ensuring the team delivers high-quality solutions.   This position is an individual contributor role reporting to the Director of Engineering.   Responsibility - Collaborate with stakeholders to understand project...

Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help where needed. The Lead Enterprise Solution Engineer works alongside the Enterprise Sales team to discover and understand complex customer business problems and requirements in order to translate and create a solution leveraging Docusign’s platform. This role seeks to illustrate the value and benefits of the Docusign offering via an engaging story. This position is an individual contributor role reporting to the Senior Manager, Solution Consulting. Responsibility - Partner with assigned sales team to deliver on revenue plan, including supporting and development of...

Are you an agile, creative, and collaborative Sales Development Representative looking for your first break within Sales, or a chance to grow your Sales career in the tech industry? We can help! You are the driver of building new business relationships, connecting with potential clients who have expressed interest in Docusign and targeting those you identify as having an opportunity to work with.   This position is an Individual Contributor and reports to the Sales Development Manager, EMEA.   Responsibility - Achieve your SQO (Sales Qualified Opportunity) quota - Spend about 80% of your time on the phone contacting...

The Account Executive is a high impact hunter position in which you are responsible for driving new logo acquisition and developing opportunities. Across all industry verticals, create a territory plan to prioritize time investment across prospects and customers and manage an active pipeline of new logo opportunities. Ultimately, you are accountable for exceeding monthly and quarterly quota, dedicated deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. Are you adaptable? A highly motivated, results driven person. The successful Account Executive will exhibit an ability to evangelize new and disruptive products...

Are you an agile, creative, and collaborative Sales Development Representative looking for your first break within Sales, or a chance to grow your Sales career in the tech industry? We can help! You are the driver of building new business relationships, connecting with potential clients who have expressed interest in Docusign and targeting those you identify as having an opportunity to work with. This position is an Individual Contributor and reports to the Sales Development Manager, EMEA. Responsibility - Achieve your SQO (Sales Qualified Opportunity) quota - Spend about 80% of your time on the phone contacting prospective businesses identified as having real...

The Sr. Customer Marketing Manager will drive global programs that elevate top customer voices through advisory boards, strategic reference sourcing, and executive engagement. This role is responsible for influencing product direction, amplifying Docusign’s credibility through customers in IR/AR/PR initiatives, and shaping customer participation in thought leadership and executive-level storytelling.   The ideal candidate will have a proven track record of building and scaling executive-level customer programs, including Customer Advisory Boards and executive engagement across IR, AR, and PR channels. This is a highly cross-functional role requiring close collaboration with Product, Product Marketing, Sales, Customer Success, Experiential Marketing, Comms, and...

We are looking for a Data Management Specialist to join our growing team, supporting the Human Resources Data Management team. As a key part of our broader People Technology and Operations team, this individual will work across HR to maintain and ensure the integrity of our employee data. In this role, you will have a direct impact on the data used for business decisions, compliance, and employee satisfaction.   This position is an individual contributor role reporting to the Lead, Data Management.   Responsibility - Drive SOX and SOC control audits by managing evidence collection, monitoring,...

As a Lead Applied Scientist in the Docusign AI team, you are responsible for shaping the AI strategy and setting the standards of technical excellence in Applied Science and Machine Learning. You will be leading the efforts on building the core AI/ML capabilities and models powering our new Intelligent Agreement Management (IAM) platform.   You will leverage state of the art machine learning techniques for natural language processing to improve how agreements are drafted, summarized, signed, analyzed, managed, and queried. The ideal candidate should have experience with all aspects of designing, building, tuning, and evaluating machine learning solutions (including transformer architectures, LLMs, SLMs...

Dynamic Customer Success Advisors are an extension of the Customer Success Account Management (CSAM) team who oversee an incoming queue of requests. Their primary function is to connect customers with the right resources while ensuring an amazing customer experience, as measured by NPS, net revenue retention, referrals, and product usage indicators. Dynamic Customer Success Advisor will perform just in time tactical account management activities. They will collaborate with other team members to coordinate successful customer engagement, product enablement, and demonstrate value across the entire customer journey. The successful candidate will be comfortable working with customers in a one-to-many relationship, delivering consistent and handling the...

We are seeking a motivated Agentic AI Engineer with a strong foundation in data engineering and AI orchestration. In this role, you will be a key contributor to the design, development, and deployment of our autonomous AI agents. You will use cutting-edge frameworks like CrewAI and LangChain to build agent capabilities and work extensively with our data stack—including dbt, Snowflake, AWS, and Airflow—to build and manage the data pipelines that are essential for our AI systems. This is a hands-on role where you will have a direct impact on our Agentic applications journey.   This position is an individual contributor role reporting to the Sr. Manager, Data &...

Docusign is looking for Senior Engineers to join our development team. This position will be part of a team working on Docusign's Platform that's responsible for high scale and low latency service. The service will deliver a No-Code Business Process Automation framework that allows administrators or delegates to build agreement management workflows without having to have any coding experience. This position will demand critical thinking skills, ability to quickly understand existing systems and the ability to work in agile environments. The ability to take smart and educated risks is essential to the success of this position. If you have all that and a passion for building quality experiences to make it easier for customers to manage their users of Docusign, then we want to talk to...

As Sr. Director of Solution & International Marketing, you will own the narrative around our solutions and technology, crafting and sharing Docusign’s story with the world in the most engaging, persuasive way possible. In this people-leadership role, you’ll manage a world-class team of solutions and product marketers to develop go-to-market strategies, lead our sales plays, define compelling positioning, and drive demand through complex, long-cycle enterprise sales.   You’ll work hand-in-glove with our sales organizations, listening to their priorities, translating them into actionable marketing strategies, and ensuring flawless execution.   This position is a people manager role reporting to the Vice President, Product &...

We’re looking for a strategic, execution-minded Lead Data Scientist to be the data science powerhouse behind DocuSign’s transformation from Sales-Led to Self-Serve-Led growth for SMBs. Partnering closely with a cross-functional squad - including Growth Product Management, Marketing, Sales, Strategy & Ops, Lifecycle Marketing, Engineering, and Customer Success - you will expand our self-serve engine to reach and grow Docusign customers through a seamless omni-channel experience.   You will lead strategic analyses and hands-on experimentation to discover, validate, and scale new ways to drive self-serve acquisition, expansion, and retention. You’ll sit at the center of revenue strategy,...

As Senior Director of Customer Marketing, you will own and scale the end-to-end customer marketing function: customer references, Advisory Councils, advocacy programs, case studies, awards and more. You’ll craft and execute a global strategy to elevate our happiest customers, fuel sales and retention motions, and bring real-world customer stories to life across multiple channels. You report to the VP of product and customer marketing and partner closely with Customer Success, Product Marketing, Field Marketing, and Sales.   This position is a people manager role reporting to the Vice President, Product & Customer Marketing.  

The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.  

Docusign is seeking a visionary and results-driven leader for our Sales Programs team. This pivotal role will build and expand the strategic programs that empower our sales force to break into and expand within all accounts, driving significant growth for Docusign. You'll leverage a deep understanding of effective sales tactics and strategies, translating them into scalable, high-impact programs. This role demands a blend of strategic foresight, operational excellence, and inspirational leadership.   The Sales Programs team is the engine that brings horizontal and vertical solutions to our customers, helping them realize the profound value of the Docusign platform. As the leader, you'll empower this team to...

The Account Executive, Strategic Enterprise position is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. A successful AE is eager to learn and determined to adapt quickly. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Regional VP of Sales, Enterprise Responsibility: - Identify, progress and close Enterprise sales...

Maestro is Docusign's new no-code workflow orchestration platform, a central part of our new Intelligent Agreement Management offering. As the Senior Product Manager for Maestro, you'll drive the evolution of key workflow capabilities, including the tools available to our customers to digitize their agreement processes. Maestro enables organizations to streamline complex agreement workflows, integrate with third-party systems, and ensure compliance through automation.   This role will be responsible for defining product strategy, prioritizing roadmaps, collaborating with engineering and design, and engaging with customers to ensure Maestro delivers best-in-class automation capabilities. You'll work with sales, marketing, and other cross-functional teams to launch new...

The Senior Program Manager will lead and motivate our teams by introducing efficient processes, driving innovative and measurable solutions to maximize efficiency for team members, and working in unison with the product and technology teams to create the best experiences for our customers. This role will be responsible for managing programs’ scope through all phases of the life cycle.   The Senior Program Manager will build schedules: monitor the project from initiation through delivery, organizing the interdepartmental activities, ensuring management of interdependencies and managing risks proactively to drive completion of the program. This person will plan, track and monitor work of cross functional teams including but not limited to product management,...

Manager, Majors Sales - Japan, will lead a team of Majors Account Executives towards attainment of individual sales quotas. This sales leader must be able to empower, measure, monitor and hold the team accountable for monthly quota attainment as well as lead by example. This strategic leader collaborates with the AEs in opening doors and closing on new business – partnering on account calls, assisting in account health monitoring, and effectively maintaining strong account relationships while also reducing churn and growing new business. This leader is a mentor as well as a coach; and, is a true evangelist for the needs of the business.   This position is a people manager role reporting to the AVP of Enterprise Business...

Docusign is looking for a passionate and experienced Engineering Manager to lead a team of machine learning engineers in building industry-leading state-of-the-art AI/ML solutions. You will guide your team through all aspects of the AI/ML feature life cycle, leveraging expertise in NLP and document understanding. You will be responsible for overseeing the development and deployment of production-level machine learning models that deliver more personalized and automated customer experiences throughout the Docusign Agreement Platform. This position is a People Manager role reporting to the Director of Docusign.   Responsibility - Lead and mentor...

As a Solution Architect in our Professional Services team, you'll provide expert project management governance and consulting, ensuring the successful implementation of Docusign solutions for our customers. You will be responsible for developing and managing project schedules, proactively communicating with clients and internal teams, and overseeing enhancement requirements and escalations. Utilizing the Docusign Project Management Methodology, you'll manage all project phases from initiation to closure, including risk mitigation. This critical role contributes directly to the success of our Professional Services organization, which partners with Fortune 500 IT departments, system integrators, and software manufacturers.  

As a Director, Global Business Operations, you will be a highly motivated, results-oriented leader driving operational excellence in support of our Global Customer Success organization. Reporting to the Senior Director, Customer Success Global Operations, Strategy, and Insights, you will partner closely with CSAM Regional Operations Business Partners, the Global Insights team, and the CS Leadership Team to run the business’ operating rhythm. You will lead the business management system including regular operating and inspection cadences, drive thought leadership on agenda and key topics for discussion at a leadership level, and manage the annual planning process for the business. Your mission will be to ensure reporting of business performance, enable...

The Enterprise Account Executive cultivates and closes new Enterprise-level relationships, quarterbacking deals from start to finish. This role will be a hybrid of net-new relationships and existing growth within targeted accounts. The ideal candidate will be curious by nature, a strategic hunter, and possess strong relationship-building skills. You'll work for the company who created DTM and leads the industry; you’ll sell products that you believe in; you’ll help introduce change to the way your customers live and work; you’ll work with competitive commission and stock plan structures that reward your efforts; and you’ll experience career growth and opportunity based on personal achievement.

Docusign is rapidly growing as we evolve towards Intelligent Agreement Management (IAM), an AI-powered Agreement Platform that empowers businesses to connect and optimise every step of their business processes. IAM helps our customers bring agreements to life, allowing organisations of all sizes to put their agreement data to work for them to accelerate revenue, reduce risk, and unlock value. We are looking for a high-impact individual who is driven by an insatiable desire to lead with curiosity, challenge customers to think bigger and drive strong sales outcomes through platform value selling. The Solution Consultant will support the Commercial sales team drive revenue by helping to understand complex customer business problems / requirements and translate...

As part of the Corporate FP&A Topline team, this person will partner closely with a broad team of leaders across Revenue Accounting, Go-to-Market (GTM) and Product FP&A, Pricing & Packaging, and Finance leadership to drive accurate and timely revenue reporting and forecasting. This role is expected to continually search for deeper understanding of revenue performance, drive process improvements and automation, and continue to expand upon and improve reporting to drive decision-making. You will be the owner of the consolidated revenue forecast, including analyzing and reporting on variances and identifying key insights that can drive business performance. This high-visibility role will require excellent communication skills, as you will regularly engage...

The Senior Security Compliance Manager is crucial for overseeing and managing DocuSign's security commercial certification audits and self-assessments, including a wide range of global and regional standards like ISO 27001, PCI-DSS 4.0, and IRAP. This role specifically focuses on building scalable processes to support the APJ region while collaborating with the US compliance team. Key responsibilities involve monitoring the security compliance landscape to identify relevant standards and translate them into actionable programs, including gap analyses and remediations. The ideal candidate possesses strong auditing experience, technical expertise, and information security knowledge to drive the implementation of necessary security controls. This hands-on position...

We are seeking an accomplished and strategic Senior Director, Commercial Sales Development (CBU) to lead and inspire a high performing team of Market Development Managers and their Market Development Representatives (MDRs). This role is focused on developing and executing customer segment and organizational strategy, while leading a team of Market Development Managers and Market Development Reps to build high-quality pipeline. It also includes developing scalable and efficient prospecting processes, and driving operational excellence and transformation by incorporating Gen and Agentic AI into the GTM, in support of Docusign’s Commercial Business Unit (CBU). This Senior Director will build a strong, cohesive, collaborative team that is...

This role is focused on accelerating AI product development across Docusign by providing essential services and frameworks, while also building and owning core foundational AI features like deep contract understanding. You will lead efforts to enable other teams to build AI features and occasionally co-develop initial product versions, ensuring efficient and scalable AI solutions.   The ideal candidate will have extensive product management experience, a deep understanding of the AI development lifecycle, and a proven ability to ship AI products or platforms at scale. This role also involves optimizing AI services for efficiency and contributing to AI governance. This...

The Backend Software Engineer will own all aspects of the software development lifecycle including design, development, testing, deployment and maintenance of product features in Docusign software products. You will primarily use the Microsoft technology stack, however we also embrace open source technologies such as Redis, Cassandra and Elasticsearch, and Azure cloud services.You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You will also help the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, and mentoring and modeling...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.   This position is an Individual Contributor and reports to the Sales Manager.   Responsibility - Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue...

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to the Regional Vice...

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to the Regional Vice...

Docusign is looking for a Sr. Director, Partner Operations & Insights to play a pivotal role in scaling our partnerships ecosystem, driving incremental revenue, and shaping the future of our go-to-market strategy. You'll report directly to the VP of Sales and Partners’ Strategy and Operations and work closely with the GVP of Docusign’s Partners. In this high-impact role, you'll be responsible for identifying, designing, and leading transformational initiatives that enable incremental global partnership growth.   As a leader, you'll guide a team of GTM strategy and operations professionals who empower our partnerships business through analytical insights...

As an Enablement Program Manager for Technical Content, you will be responsible for all aspects of foundational and continuous learning programs for Global technical training for our customer-facing GTM teams, including support for onboarding, role-based learning journeys, consulting on, creating and/or securing training content, scheduling and coordinating with regional delivery teams, deployment of on-demand courseware, and instructor-led sales training. The primary role of this position is to create technical enablement content that builds confidence and competency in our more technical customer-facing roles (Presales, Customer Management and some CS Services roles) globally. You will work closely with a dynamic team of enablement business...

Are you a highly analytical and detail-oriented professional with a passion for data and its application to business success? Docusign is seeking a Sr. Sales Compensation Analyst to join our dynamic team. In this role, you'll play a critical part in ensuring the effectiveness and accuracy of our sales compensation programs through robust analytics and reporting.   As a Sr. Sales Compensation Analyst, you'll leverage your expertise in data analysis to provide actionable insights that optimize sales performance, drive strategic decision-making, and ensure equitable compensation for our sales force. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys transforming raw data into meaningful business...

The Sr. Director, Employee Relations at Docusign will be responsible for leading the creation and execution of employee relations strategies and programs. The goal of these initiatives is to cultivate a positive work environment, ensure adherence to labor laws, and uphold Docusign's mission and values. This position calls for a seasoned professional with significant experience in employee relations, ideally within large technology or SaaS companies.   The Director will collaborate closely with HR leadership, legal counsel, and global business leaders. Their work will involve addressing complex employee issues, driving initiatives to boost employee engagement and organizational...

As a Technical Product Manager within Docusign's Identity and Access Management team, you'll play a crucial role in upholding Docusign's reputation as one of the "Most Trustworthy Software and Telecommunications Companies in America 2025" (Newsweek). You'll collaborate across teams and organizations to deliver modern, secure authentication methods, focusing on passwordless solutions, centralized authorization infrastructure for auditable and manageable access, and extensible identity management systems that power our Intelligent Agreement Management solutions.   You'll be a leader in Docusign's security space, frequently...

The Senior Technical Program Manager will be responsible for managing the scope, impact, and technical complexity of programs through all phases of the product life cycle. This role will manage interdependencies and integrations across projects, teams, and stakeholders. This position will work in conjunction with Product Management, and Engineering to ensure the delivery of our roadmap, and deliver the underlying platform systems and applications necessary to support continued system scale, a broadening product portfolio, the basis for new innovative product capabilities, and improve operational efficiencies related to these areas. This position's objectives will be directly linked to business metrics such as revenue, customer satisfaction, and operational efficiency; and technical...

The IAM Data Lake team is responsible for building high-availability data backends for AI, analytics, and reporting for Docusign customers. They embrace Agile principles, DevOps practices, and view infrastructure as code. A Software Engineer in the team will pioneer infrastructure for data analytics on public cloud platforms. Successful candidates should have experience building big data lakes and data warehouses on public cloud, preferably Azure. They will collaborate with team members, improve processes, and model engineering best practices.   This position is an individual contributor role reporting to the Director, Engineering.  

As a Finance Planning Systems Manager, you'll enhance financial reporting across systems like Adaptive, Workday, and Oracle to support global FP&A. You'll find innovative solutions and collaborate to guide the evolution of Finance reporting capabilities. You'll also be a thought partner to influence the future reporting roadmap, ensuring projects align with strategic goals and resources are used wisely.   This is an individual contributor role reporting to the Sr. Director Corporate FP&A.   Responsibility

We are seeking a strategic and systems-minded CS leader to lead the design and optimization of the tools, processes, and workflows that power our Customer Success organization. You will lead the design and execution of Docusign’s post-sales customer journey, aligning with Sales and Partner leadership on the end-to-end customer engagement process. Championing methodologies, you will work with the team on all dimensions of the customer’s experience across Professional Services, Learning & Onboarding, Support, Customer Success Account Management, and Renewals. By building and honing the skills, tools, and processes needed to deliver successful customer outcomes, you will create high customer value and satisfaction balanced with achieving critical...

As the Senior Director of Customer Success Global Strategy & Operations, you will be a highly motivated leader driving operational excellence, insights, and strategic projects globally in support of Docusign’s Customer Success organizations. You will partner closely with regional teams, executive leadership, and functions across GTM Strategy amp; Operations, Sales, Marketing, and Product. Your mission will be to drive operational rigor in our Customer Success business, drive strategic and transformation programs, and develop proactive insights for the business. You will lead a centralized team focused on proactive insights that will mitigate churn and grow our customer base, resolve programmatic challenges, and provide strategic recommendations to...

In this role, you will be a highly visible and independent thought leader and operator playing a key role in scaling the Sales Strategy & Ops team. You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc. You will work closely with EMEA Sales Development Leadership to set sales strategy and medium/long term goals for the Sales Development EMEA business. You will then lead the execution of many of these initiatives, supporting them with ad hoc reporting and analysis along the way.

We are seeking a strategic, process oriented and systems-minded Lead Strategy & Operations Analyst - Business Architect Professional Services to lead the design and optimization of the tools, processes, and workflows that power our Professional Services organization. This role plays a critical part in ensuring the day-to-day technology of customer success and AI-assisted technologies are aligned with the evolving needs of our Customer Success teams—especially our resources supporting Professional Services roles. As a cross-functional leader and key member of the Customer Success team, you will partner with business and functional stakeholders to plan and drive high-impact, company-level initiatives that enhance...

The Sales Compensation team is responsible for helping define the incentive strategy and operations of a best-in-class sales force for Docusign. Reporting into the Director of Sales Compensation Design amp; Strategy you will drive SPIFF programs and requirements on a quarterly basis and lead a team of three to help drive annual and quarterly metrics on plan design and policy. The ideal candidate will have a background in sales compensation and operations, building complex Excel/gsheet models and leveraging Tableau reporting while being able to effectively communicate with executive leaders to inspire change and performance by driving quarterly incentives.   This position is a people manager role reporting...