Reporting directly to Docusign’s Chief Information Security Officer, the Senior Manager, Identity and Access Management will be a strategic and product-focused leader responsible for designing and executing comprehensive, enterprise-wide strategies for identity and access management at Docusign. The Senior Manager will lead a small Identity and Access Management team within the Security organization which serves as the center of a hub and spoke model for the company. This team will set company policy and standards and work with cross-functional leaders and identity and access management resources (e.g., in IT, Engineering, etc.) to ensure the effective implementation of best practices across the enterprise.  

The Sr. Product Manager, AI Security Strategy and Implementation will be a product-focused individual contributor responsible for shaping and implementing Docusign’s AI Security Strategy. A key member of our AI & Data Security team, the Sr Product Manager will work across the Security team and with cross-functional business leaders to integrate AI security best practices into all business functions.  In this role, you will spearhead initiatives that secure AI development pipelines, enable safe adoption of AI tools, and mitigate risks from adversarial or malicious use of AI. You will also drive data security programs focused on protecting company and customer data, ensuring proper governance and enabling secure access. Partnering with Engineering,...

Docusign is looking for a seasoned software engineer to join our microservices framework team, focused on building highly scalable, available, and reliable distributed systems. The Engineering Services team ensures critical back-end services scale with the company’s continued rapid growth. You will be responsible for designing high-performance, resilient architectures, developing microservices frameworks, and implementing cloud-based data platform systems to support global-scale business needs. You will also work on infrastructure automation, CI/CD pipelines, and Terraform-based deployments. This position is an individual contributor role reporting to the Sr. Manager, Software Engineering. Responsibility - Think...

Docusign’s Lifecycle Marketing team is laser-focused on one goal: ensuring our 1.7M+ customers don’t just purchase Docusign—they actively adopt, engage, and expand their use of our platform. As Sr. Lifecycle Marketing Manager, you will own the end-to-end architecture and execution of lifecycle strategies that inspire customers to get value from Docusign every day. From data-driven onboarding and activation triggers through long-term engagement, you’ll instrument and optimize sophisticated journeys and campaigns that drive product adoption, deepen usage, and reduce churn.   In this highly visible, cross-functional role, you’ll translate business goals into a technical and programmatic roadmap that delivers...

Docusign is looking for a Security Risk Manager to join our Security Governance, Risk & Compliance (GRC) team. In this hands-on role, you will lead modern, data-driven security risk assessments and play a pivotal role in advancing the maturity of our Security Risk Management program.   The ideal candidate combines technical expertise with business acumen, translating risk findings into actionable insights that influence engineering, security and business decisions. Success in this role requires strong analytical skills, the ability to influence cross-functional stakeholders, and the confidence to represent the Security Risk Management program with clarity, empathy and resolution-driven mindset.

As a Senior Security Technical Program Manager in Platform Security you will shape and execute the long-term strategy for building security into our products. You’ll spearhead the shift-left movement, ensuring secure development practices are embedded early and consistently across all teams. You will lead organizational change by building scalable programs such as Security Champions, driving adoption of secure-by-design principles, and aligning security priorities with business goals. In this role, you’ll act as a trusted partner to executives, influencing roadmaps and investment decisions, while enabling engineering teams to move fast without compromising security.   This position is an individual contributor role reporting to Sr. Manager, Technical...

As a Senior Security Technical Program Manager for Platform Security, you will drive security strategy and execution across core infrastructure, cloud platforms, and developer ecosystems. You will lead cross-functional initiatives to embed security into platform design, build scalable controls, and strengthen resilience against evolving threats. Partnering with Engineering, Security, and Product teams, you will define roadmaps, track execution, and deliver programs that ensure secure, compliant, and trustworthy platforms at scale.   This position is an individual contributor role reporting to Sr. Manager, Security Product Management.   Responsibility - Own and scale product and platform security initiatives...

Docusign is hiring a Security GRC Engineer to design, build, and scale the next generation of automation-first GRC solutions. This is a high impact, hands-on technical role for engineers who are passionate about solving complex problems at the intersection of security, risk and technology.   As a Security GRC Engineer, you will help transform traditional governance, risk, and compliance processes into intelligent, data-driven, and automated systems. You will design and implement solutions that integrate across enterprise GRC platforms, cloud services, and data pipelines — applying modern automation and AI/ML techniques to enhance security outcomes, reduce audit fatigue, and enable continuous control monitoring.

As a Customer Success Sr. Strategy & Operations Senior Analyst, you will work on topics to support strategic planning, data-driven decision-making, and operational excellence. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc., tracking performance against key planning assumptions, building predictive models for churn and retention ACV, and providing critical visibility into risks, opportunities, and drivers of customer success.   This position is an individual contributor role reporting to Manager, CS Strategy & Operations.   Responsibility - Lead hypothesis-driven, quantitative projects...

As the Director, GTM Enablement Business Partners for NA and LATM, you will be responsible for leading a team of GTM Enablement Business Partners and Trainers.. This team focuses on driving sales effectiveness and improving performance for go-to-market (GTM) teams in the North America (NA) and Latin America (LATAM) regions. You will manage a team of embedded partners who work directly with customer-facing leaders, including those in sales, presales, and customer success, to pinpoint performance gaps and design targeted solutions.   Your main responsibilities will include overseeing execution, scaling best practices, coaching your team, and aligning closely with senior sales and GTM stakeholders in the...

As a GTM Enablement Process Manager - Process & Tools, you will be a pivotal individual contributor, responsible for developing and delivering high-impact tools, processes, and methodologies content that empowers our global Sales and Customer Success teams. You'll take ownership of complex enablement deliverables, translating intricate information into clear, concise, and actionable resources. This role requires a blend of hands-on content creation, strategic thinking, and strong cross-functional collaboration to ensure our customer-facing teams have everything they need to excel.   This position is an individual contributor role reporting to Sr. Manager, Global Enablement Content   Responsibility   - Lead...

As the Sr. Learning & Development Manager, you will be instrumental in shaping Docusign's employee landscape, designing and implementing world-class development programs that empower our leaders and employees to embody our values, drive innovation, and lead with empathy and effectiveness in a rapidly evolving global environment. You will play a key role in cultivating a robust leadership pipeline that supports our ambitious growth and strengthens our culture. This position is an individual contributor role reporting to Sr. Director, Learning & Development.   Responsibility - Conduct...

The Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. A successful AE is eager to learn and determined to adapt quickly. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to the Regional Vice President - Enterprise, Japan.   Responsibility - Drive success of the company’s goals and...

We are looking for a skilledEnterprise Project Manager to join our Professional Services team. In this role, you will be responsible for managing complex implementation and integration projects for our enterprise customers. You'll use the Docusign Project Management Methodology to initiate, plan, and execute projects, ensuring they are completed on time and within budget. This includes proactive communication with clients, managing risks, and overseeing project governance. Your work will be critical to the success of our projects with Fortune 500 companies and other key partners.   This position is an individual contributor role reporting to the Regional...

The Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. A successful AE is eager to learn and determined to adapt quickly. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.     This position is an individual contributor role reporting to the RVP Majors Sales in Japan.    

We are seeking a Sr. Principal Engineer to lead the architectural design and hands-on development of our next-generation cloud platform, built on top of major cloud providers such as Azure, AWS, and GCP. This role combines deep technical expertise with strategic leadership, with a 40% hands-on and 60% strategic focus. You will drive innovation in our control plane, CI/CD pipelines, Kubernetes-based orchestration, networking, storage, and abstraction layers to deliver a scalable, secure, and efficient platform that empowers customers to build and deploy applications seamlessly.   As a technical visionary, you will dive into complex codebases, prototype solutions, and provide strategic direction for the platform. You will collaborate with cross-functional teams, mentor...

Our Sales Strategy & Operations team is responsible for building the most efficient sales organization. We translate data into actionable insights that inform and influence strategic goals and investment priorities for our sales organization. We are a highly collaborative and diverse group, representing various cultures and professional backgrounds. We value making a real impact on the business, which is why we’re constantly learning and developing our skills. While we take our work seriously, we believe in having fun along the way and fostering an environment where every voice is heard. This position is an individual contributor, reporting to the APJ Sr Director, Sales Strategy & Operations

We are seeking an experienced Engineering Manager to lead our Developer Platform and Infrastructure team. In this role, you will oversee a team of talented software engineers responsible for the design, implementation, and optimization of our core development infrastructure. This team builds the foundational systems that power our engineering organization, ensuring our developers have the tools, platforms, and environments they need to deliver high-quality software quickly and reliably.   You will work closely with engineering teams across the company to architect solutions that enhance developer productivity, improve CI/CD capabilities, and streamline workflows. With a focus on reliability, security, and performance, you will help shape the technical direction of our...

As an Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers within an assigned vertical market or geographic territory. You sell into geographical regions or verticals based on relevant experience. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner...

The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual...

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual...

We are looking for a skilled and experienced Marketing Data Architect to join our Enterprise Data Warehousing Team. The successful candidate will play a critical role in designing, developing, and maintaining the data architecture specifically for marketing analytics and insights. This role focuses on creating a robust infrastructure that supports large-scale data collection, storage, and analysis, helping marketing teams make informed decisions   This position is an individual contributor role reporting to the Sr. Director, Data Architecture & Engineering.   Responsibility - Design and develop data models and database architecture specifically tailored for marketing data analytics and reporting within a data warehousing...

As the Senior Director of Sales Compensation, you will be the visionary leader responsible for architecting our global sales incentive strategy to fuel our growth from $3B to $5B in revenue and beyond. You will own the end-to-end design, implementation, and governance of all compensation programs that drive our Go-To-Market (GTM) strategy, ensuring they are innovative, scalable, and directly aligned with our corporate objectives. This role requires a strategic mindset, deep business acumen, and the ability to serve as a trusted advisor to our most senior GTM and C-suite leaders on all matters of sales compensation and incentive design.   You will lead a multi-layered team of compensation professionals, setting the long-range strategy and direction for the function...

As a Software Engineer, you will be responsible for leading and contributing to full-stack development projects. This involves utilizing .NET/C# or Java in Linux environments, designing and building scalable cloud-based services, and developing robust RESTful APIs. You will ensure high code quality through modern development practices, including the use of CI/CD pipelines, automated testing, and version control with Git. Collaboration is key in this role, as you will work effectively with global, cross-functional teams such as Product, UX, and Engineering. Your expertise will drive technical solutions from design to deployment, ensuring performance, reliability, and scalability. You will also mentor team members and promote...

As a Sales Development Representative at Docusign, you will be responsible for qualifying inbound leads through targeted questions to customers with the goal of qualifying as many opportunities as possible to pass on to the Account Executives. You will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This is a fantastic opportunity to join a team of extremely dedicated & hardworking individuals who work hard and celebrate success while gaining in-depth experience in a rapidly growing SaaS company!   This position is an individual contributor role reporting to the Manager, Sales Development.  

As the Lead Applications Engineer - Oracle EPM, you will be responsible for working jointly with the FP&A, Accounting, Finance Business Transformation, Applications Product Management, Applications Engineering and Program Management teams to implement, integrate, and support the Oracle EPM suite of products.   This position is an individual contributor role reporting to the Sr. Director, Enterprise Applications.   Responsibility - Own the technical architectural vision for the EPM suite, aligning with business objectives and technology standards - Design and build scalable Oracle EPM Planning and Essbase solutions, developing and maintaining Essbase cubes, calculation scripts, business rules, and...

The Technical Support Engineer (TSE) is a strategic customer advisor and the internal voice for our customer base. The TSE will both have the accountability and responsibility to deliver on our customers’ needs. This role acts as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries. Working with resources across Docusign, the TSE expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software. This position is an individual contributor role reporting to theSr. Manager, Technical Support. Responsibility - Provide outstanding technical support for...

Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help out wherever needed. The Solution Consultant will support the Sales team by helping to understand complex customer business problems and requirements and translate them into solutions leveraging Docusign’s platform. This position is an individual contributor role reporting to Senior Manager, Solutions Consulting EMEA Responsibility - Articulate the Docusign company vision, key business messages and business value of Docusign solutions to new and existing customers - Work closely with key decision makers to understand key business challenges and pain points - Create innovative Docusign...

The Channel Sales Analyst is the team member who is responsible for assisting in accelerating channel led growth. This will be achieved by becoming the subject matter expert on all processes related to registration, closing and winning of partner deals. Examples of activities include deal registration, quoting, order form/purchase order management, and working cross functionally with various business partners within Docusign and our transacting Partners.   This position is an individual contributor role reporting to Manager, Channel Deal Operations.   Responsibility - Support Docusign field teams with back office...

We’re searching for a visionary, product-minded AI leader who combines technical depth with large-scale leadership experience. You’ve personally driven at least one AI-first product from zero to clear product-market fit (PMF), and know what it takes to scale from incubation to market leadership. You’re equally comfortable leading an org of 100+ top-tier engineers—including Distinguished Engineers and Senior Directors—as you are engaging deeply with emerging AI technologies. If you’ve shipped, scaled, and know how to attract, inspire, and challenge world-class AI talent while driving ruthless focus on impact, we want to talk.   This...

The Manager, Partner Development will possess the ability to manage & motivate a team of Partner Development Representatives (PDR) to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold PDRs accountable for their activities and results. The Manager, Partner Development will work directly with PDRs to improve deal generation, facilitation, and closing effectiveness. They will work with their manager, as well as with Sales and Business Development leadership, to build scalable systems and processes to maximize indirect sales effectiveness and efficiency. The Manager will mentor PDRs and build a strong, cohesive, collaborative team that is responsible for generating, facilitating, and closing qualified sales...

As a Senior Data Analyst, you are highly curious about data and passionate about storytelling. You will directly support top-line business metrics driving growth and retention across Docusign. You’ll focus on improving quality, driving adoption with internal teams and delivering core analysis to influence business decisions specifically within Finance. You build out the data story that helps our executives to understand the opportunities and accelerate decisions, and you are comfortable presenting analytics-based insights to diverse audiences and tailor your message based on the technical aptitude of your end users. You have excellent written and oral communication skills, analytics and consultative skills, and customer engagement skills. This position is...

As a GTM Enablement Sr Business Partner, you will partner closely with sales leaders, frontline managers, and cross-functional teams to identify performance gaps, deliver targeted enablement programs, and reinforce critical selling or support behaviors.   You will act as a key business partner to a sales or customer success leader of an assigned region/segment.  In this role, you will help develop the GTM enablement strategy aligned with the business priorities, OKRs and local needs of your GTM stakeholders.   This person will own the strategic end-to-end enablement plan and calendar, to design, deliver and track enablement programs to accelerate talent development across products, industry/segment knowledge, and role-based competencies, that lead to better...

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company. This position is an individual contributor role...

This crucial position requires an individual who will not only resolve complex technical challenges for our clients but also serve as a vital internal advocate, channeling customer feedback to drive product enhancement. Success in this role demands a profound understanding of client requirements and close collaboration with internal and external stakeholders to ensure the rapid resolution of all technical issues. The selected candidate must flexibly adapt to dynamic situations while supporting the ongoing business growth of our clientele. As a core team member, you will be instrumental in maximizing the overall value of Docusign's solutions.   This...

The Technical Support Engineer (TSE) is a strategic customer advisor and the internal voice for our customer base. The TSE will both have the accountability and responsibility to deliver on our customers’ needs. This role acts as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries. Working with resources across Docusign, the TSE expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software. This position is an individual contributor role reporting to the Sr. Manager, Technical Support. Responsibility - Provide outstanding technical support for the Docusign Intelligent...

We are seeking a highly skilled and proactive Senior Partner Program Analyst to join our Global Partner Operations team. This role will be critical in driving the activation and ongoing support of our new Partner Program, ensuring partners experience a seamless journey from onboarding through engagement and beyond. You will collaborate closely with cross-functional teams, including Partner Marketing, Partner Enablement, Sales, and Operations, to operationalize program requirements, resolve partner inquiries, and ensure high-quality execution at scale. This position is an individual contributor role reporting to the Senior Manager, Partner Operations. Responsibility - Own the operational processes that bring partners into the new Partner...

Our Global Solutions Marketing team is responsible for crafting compelling narratives and assets that illustrate how Docusign Intelligent Agreement Management (IAM) empowers customers in our core industries, lines of business, and international regions to transform their agreement processes - and their businesses - with our suite of tailored agreement management applications. As a Product Marketing Manager - Global Solutions, you will be responsible for communicating the value of Docusign’s products and solutions in Japan. You’ll be responsible for developing a deep understanding of our customers, their challenges, and how our portfolio of solutions can help them deliver better results. This is a highly cross-functional role, in which you’ll partner closely...

Docusign’s People Operations team is looking for a Sr. People Operations Coordinator - LATAM to help create a seamless and positive experience for our employees and candidates. In this role, you will collaborate across HR functions to streamline processes, ensure consistency in our people programs and support employees by addressing questions on HR policies. Your work will directly impact our employees’ experience, helping to build a workplace where everyone feels valued. This position is an individual contributor role reporting to Sr. Lead, People Operations. Responsibility - Provide quality operational support to People Team COE stakeholders, cross-departmental colleagues, and external...

The Technical Support Engineer (TSE) is a strategic customer advisor and the internal voice for our customer base. The TSE will both have the accountability and responsibility to deliver on our customers’ needs. This role acts as a liaison between customers and all functional areas within Docusign to resolve technical support inquiries. Working with resources across Docusign, the TSE expedites the resolution of complex technical issues to empower customers to achieve the highest value and adoption of our software. This position is an individual contributor role reporting to the Technical Support Manager.   Responsibility - Provide outstanding technical support for the Docusign Intelligent Agreement Management (IAM) and...

Docusign is looking for a highly motivated Senior Software Engineer to join our Product Led Growth team under the Marketing vertical. The Senior Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce application.   We are seeking candidates who are passionate about leveraging AI to drive innovation and efficiency in our products. You will have opportunities to integrate AI/ML solutions into our e-commerce platform, enhance user experiences, and optimize business processes through intelligent automation and data-driven insights.   You...

As a Product Designer, you will craft elegant, customer-focused web applications (desktop and mobile) for millions of Docusign users around the globe. They will be end-to-end designs of new features across Docusign’s Intelligent Agreement Management platform that uses artificial intelligence to bring agreement management into the 21st century. These features will empower customers to break out of the “Agreement Trap” by transforming agreement data into insights and actions, accelerate contract review cycles, and boost productivity organization-wide.   This position is an individual contributor role reporting to Lead Product Designer.

As Senior Channel Resell Manager, Italy, you will play a strategic role in driving significant growth through Docusign’s distributor and reseller ecosystem. You will own and expand high-impact partnerships, shaping channel strategies that accelerate revenue, strengthen partner relationships, and expand our footprint in the Italian market. This position will manage key distributor and reseller relationships, but also design and execute scalable go-to-market strategies, influence regional partner recruitment, and enable joint business planning. You will work cross-functionally with senior stakeholders across Sales, Marketing, and Enablement to maximize partner productivity and deliver measurable business outcomes. This position is an individual contributor role,...

As a Manager, Internal Audit, you have in-depth knowledge of business processes and IT audits. In this role, you will be a member of our global Internal Audit department and a valued member of the Brazil Internal Audit department. As part of the Internal Audit team you will have shared responsibility to ensure that Docusign is current and consistent with all relevant regulations and standards. You will be responsible for coordinating initiatives and activities across a number of different programs, geographies and functions. The overall Internal Audit department includes the corporate SOX compliance program, ISO Audits, Operational Business Process Audits, Operational IT/Technology Audits, Enterprise Risk Management, Fraud Risk Assessments, whistleblower...

The Sales Manager, Market Development will possess the ability to manage and motivate a team of Market Development Representatives (MDR) to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold MDRs accountable for their activities and results as well as lead by example. The team Manager, Market Development will work directly with MDRs to improve cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, and overall prospecting effectiveness. They will work with the Director of Market Development to increase efficiencies and processes within the department. This team Manager will mentor each MDR individually while also building a strong, cohesive,...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts. This position is an individual contributor role reporting to the Senior Manager, Commercial. Responsibility - Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the...

The Account Executive is a high impact hunter position in which you are responsible for driving new logo acquisition and developing opportunities. Across all industry verticals, create a territory plan to prioritize time investment across prospects and customers and manage an active pipeline of new logo opportunities. Ultimately, you are accountable for exceeding monthly and quarterly quota, dedicated deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. Are you adaptable? A highly motivated, results driven person. The successful Account Executive will exhibit an ability to evangelize new and disruptive products plus have strong cross-functional collaboration skills...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts. This position is an individual contributor role reporting to the Senior Manager, Commercial. Responsibility - Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the...

As the Customer Success Specialist, you are an extension of the Customer Success Account Management (CSAM) team who oversee an incoming queue of requests. Their primary function is to connect customers with the right resources while ensuring an outstanding customer experience, as measured by NPS, net revenue retention, referrals, and product usage indicators.   The Customer Success Specialist performs just in time tactical account management activities. They will collaborate with other team members to coordinate successful customer engagement, product enablement, and demonstrate value across the entire customer journey. The ideal candidate excels in both one-to-one and one-to-many customer engagements,...

Are you an agile, creative, and collaborative Sales Development Representative looking for your first break within Sales, or a chance to grow your Sales career in the tech industry? We can help. You are the driver of building new business relationships, connecting with potential clients who have expressed interest in Docusign and targeting those you identify as having an opportunity to work with.   This position is an individual contributor role reporting to the Manager, SDR. Responsibility - Achieve your SQO (Sales Qualified Opportunity) quota - Spend about 80% of your time on the phone contacting prospective businesses identified as having real potential as a Docusign customer from an inbound lead...