The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have proven an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts. This position is an Individual Contributor and reports to the Sales Manager Responsibility: - Deliver programmatic engagement with existing Docusign clients to develop and manage relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts. This position is an Individual Contributor and reports to the Sales Manager Responsibility: - Deliver programmatic engagement with existing Docusign clients to develop and manage relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the broader...

Docusign Japan is growing! We are looking for enthusiastic and passionate people to join our high-performance team who are excited to make a difference and help wherever needed. The Senior Solution Consultant is a key representative of the Docusign Sales team who builds confidence and trust with our customers and liaises with numerous internal teams as a key knowledge sharer of product expertise. You will partner with the Mid Market sales team to deliver value to our prospects and customers. Come with a ‘can do’ attitude and thrive in a diverse inclusive environment. You will be passionate about our best-in-class solutions and be curious about how we can solve our customer’s business problems.  

This role involves overall responsibility for the accounting for a number of Docusign entities in EMEA with a focus on the monthly and quarterly close processes including the review of management accounts and balance sheet reconciliations. Docusign France is the most significant of these companies. It will also involve overall responsibility for the statutory accounting for these entities. Candidates should have experience with monthly close processes, preferably in a US-headquartered multinational, as well as a strong understanding of both US GAAP and IFRS. Experience of French GAAP would be highly beneficial. In depth knowledge of large company ERP systems (Oracle/SAP) is required as is a demonstrable ability to drive change in the form...

As a data-driven, customer obsessed Product Manager - your primary responsibility will be to accelerate growth at every stage of the product experience, such as building personalized onboarding experiences, improving product activation, driving feature adoption, ongoing engagement and retention, and converting free users to paid and upselling existing customers.   You’ll lead the product roadmap delivery, and growth impact for key experiences in Onboarding and Engagement. You will have a dedicated team of full stack engineers, designers, and data scientists (engineers, developers, analysts, marketers) to improve the end to end user experience, optimize the customer’s core product journey through our growth loops, identify opportunities to improve customer...

The Core Support Expert is a pivotal role within Docusign's customer service delivery, acting as a strategic advisor to customers while serving as their primary point of contact. Our commitment to delivering exceptional customer experiences is exemplified by the Core Customer Support Expert, who embodies technical proficiency, customer-centricity, and a collaborative approach. With a focus on educating, troubleshooting, and delighting customers, this role bridges the gap between customers and various internal functions within Docusign. Whether it's resolving technical inquiries, addressing billing issues, or providing general support, the Core Support Expert ensures that customers receive timely and effective assistance. Furthermore, the Core Support Expert serves...

As a strong problem solver, you will work on topics that range from high level sales strategies that are transformational to our business to the nuts and bolts of sales operations that make our global business operations efficient. You will do this through a combination of analytical insight, strong business acumen, ability to partner and influence Sales, Customer Success and Partner leaders as well as leaders in the cross functional roles that support sales such as Marketing, Finance, and HR.   Why consider this role? You enjoy being a driver of change in a business and seeing fast results. You work hard yet efficiently, and you find time to have fun with colleagues. You have aspirations...

Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help out wherever needed. The Solution Consultant will support the Commercial sales team by helping to understand complex customer business problems and requirements and translate them into solutions leveraging Docusign’s platform. This position is an individual contributor reporting to Senior Manager, Solutions Consulting EMEA   Responsibility: - Understand complex customer business problems within the assigned territory and client-base - Visualise customer...

The Commercial Sales segment is a hugely meaningful and exciting market opportunity for Docusign EMEA. It represents a significant portion of our current customer base as well as a tremendous growth opportunity. We are currently searching for a divisional leader who will develop the shape of Docusign's Commercial EMEA business for our largest customers. The successful candidate is an innovative leader who can navigate themselves and others through ambiguity, they will have full accountability leading and developing multiple sales teams and driving incremental growth and new logos across the EMEA territory. This position is a People Manager role and reports to the VP of Commercial Sales EMEA.  

The Onboarding Consultant is a high-energy strategy-focused customer advisor responsible for a portfolio of selected strategic and enterprise companies, driving return on our customers’ investment in the Docusign Agreement Cloud and unlocking further modernization across their system of agreement. The Onboarding Consultant will define, develop and implement effective customer adoption and success strategies. The Onboarding Consultant is able to discuss and advise on core functionality and features beyond the fundamentals, and the art of what is possible. Working with resources across the Customer Success organization and Docusign, the Onboarding Consultant helps customers realize business results by serving as the post-sale conduit for our customers. Passion...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.   This position is an Individual Contributor and reports to the Sales Manager.   Responsibility - Deliver programmatic engagement with existing Docusign clients to develop and maintain...

As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA. This position is an individual contributor role reporting to the Director, MDR. Responsibility - Identify and generate new business opportunities and pipeline within a defined territory - Spend about 80% of your time on the phone managing outbound prospect calls to educate potential customers on what Docusign has to offer and gain insight into their business needs - Drive brand and product awareness in the Emerging markets territory through regular email and call...

As an Administrative Assistant at Docusign, you will provide support to multiple executive leaders within the Growth organization. This dynamic role requires a proactive, quick-learning individual capable of managing various relationships with senior executives and employees, necessitating strong communication skills. Ideal for a career-driven, resilient Administrative Assistant, the position involves many responsibilities, from daily internal tasks to external, customer, and partner engagements, all demanding meticulous coordination, prioritization, and confidentiality. You will rely on your exceptional strategic and critical thinking skills and multitasking ability to independently manage executives' schedules, anticipate future needs, and enhance overall team...

As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Regional Vice President, Mid Market.

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company. This position is an individual contributor role...

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company. This position is an individual contributor role...

The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leverages this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in depth experience in a rapidly growing SaaS company. This position is an...

The Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting...

The Principal Solution Consultant partners with the Enterprise field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the Principal SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign offering.   This position is an individual contributor role reporting to the Sr. Manager, Solution Architect.  

The Solutions Engineer is passionate about supporting our Sales Team and customers technical questions regarding products and services. This person is accountable for exceeding monthly and quarterly quotas and driving adoption and utilization with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to the Manager, Solutions Consultant.   Responsibility - Prepare and deliver technical presentations explaining products or services to customers and prospective customers - Confer with customers and engineers to...

As a Partner Ecosystem intern on the Horizontal ISV team, you will work closely with the Partner Ecosystem managers to create assets, trackers, and presentations to support scalability of the team's work. The ideal candidate has experience using Google Suite, is self motivated, excited to learn and ask questions, and has proven success staying organized with a variety of tasks. This is a great opportunity to learn and improve skills in Salesforce, as well as gain experience working with Partners and the teams who support them.   This role is not eligible for CPT, OPT or sponsorship.   This position is an individual contributor role reporting to the...

The Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting...

The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leveraging this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in depth experience in a rapidly growing SaaS company.

The Account Executive is a highly motivated self-starter who is responsible for expanding our footprint in current accounts in an assigned geographic territory. A successful Upsell AE is eager to learn, determined to adapt quickly, and is comfortable with some ambiguity. AEs are focused on selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position is an individual contributor role reporting to the Commercial Sales...

We are looking for a strategic, proactive, organized, dependable, flexible and people-driven Executive Assistant to support the GVP and the VP of B2B Product Management in the Product organization, and by extension, the broader organization. You'll assume a wide range of internal, day-to-day responsibilities as well as external customer- and partner-facing tasks, all of which will require coordination, prioritization, confidentiality, and a high EQ. Using your exceptional strategic and critical thinking skills, as well as your focused multitasking capabilities, you'll effectively and independently help to manage the executive’s time, while proactively future-planning, in order to make the team as efficient as possible and ensure smooth day-to-day...

We are looking for a Lead Product Manager – Finance and HR, with expertise in Oracle and Workday ideally in a SaaS company. You will play a key role in defining Product requirements, work with business and engineering to enable the key capabilities required for Docusign. You will work cross-functionally with engineering, HR, finance, and customer success teams to develop and execute a product strategy that aligns with business goals.   This position is an individual contributor role reporting to the Sr. Director, Application Product Management.   Responsibility - Develop and execute the product roadmap for Finance and...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.   This position is an Individual Contributor and reports to the Sales Manager.   Responsibility...

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.   This position is an Individual Contributor and reports to the Sales Manager.   Responsibility - Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping...

Are you an agile, creative, and collaborative Sales Development Representative looking for your first break within Sales, or a chance to grow your Sales career in the tech industry? We can help! You are the driver of building new business relationships, connecting with potential clients who have expressed interest in Docusign and targeting those you identify as having an opportunity to work with. This position is an Individual Contributor and reports to the Sales Development Manager, EMEA. Responsibility - Achieve your SQO (Sales Qualified Opportunity) quota - Spend about 80% of your time on the...

As a Product Manager Intern at Docusign, you will contribute to the vision, strategy, and execution of key product initiatives within Docusign IAM, focused on solving Agreement Trap challenges. You will collaborate closely with experienced Product Managers, as well as engineering, design, marketing, and customer success teams, to build scalable solutions that meet the evolving needs of customers, developers, partners, and enterprise users.   This position is an individual contributor role reporting to the Director of Product Management.   Responsibility -

As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA.   This position is an individual contributor role reporting to the Market Development Representative Manager. Responsibility - Identify and generate new business opportunities and pipeline within a defined territory - Spend about 80% of your time on the phone managing outbound prospect calls to educate potential customers on what...

Docusign is seeking a skilled and adaptable attorney as a member of the Legal Trust team, focusing on cybersecurity, to help us support Docusign's mission of providing unmatched confidence and dependability in keeping its customer’s data secure. Reporting into our Chief Privacy Officer, you will support a best-in-class cybersecurity legal function and be at the forefront of cybersecurity and data protection issues. If you're ready to take on the challenge of shaping the future of cybersecurity in a leading technology company, we want to hear from you.   This position is an individual contributor role reporting to the Deputy General Counsel - Growth and Trust and Chief Privacy Officer.   Responsibility - Provide expert...

Docusign is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading state of the art AI/ML solutions. You will be able to get your hands on all aspects of the AI /ML feature life cycle by applying your expertise in NLP and document understanding. You will be building production-level machine learning models that deliver more personalized and automated customer experiences throughout Docusign's new Intelligent Agreement Management (IAM) platform. This position is an individual contributor role reporting to the Manager, Applied Science. Responsibility - Work together with your Applied...

The Enterprise Account Executive cultivates and closes new Enterprise-level relationships, quarterbacking deals from start to finish. This role will be a hybrid of net-new relationships and existing growth within a targeted accounts. The ideal candidate will be curious by nature, a strategic hunter. The candidate will possess the ability to evangelize and create opportunity in a new category. Strong business acumen and executive presence is a must.   You'll work for the company who created e-signature and is pioneering the way the world agrees. You’ll sell products that you believe in, you’ll help introduce change to the way your customers manage their risk, drive efficiencies, deliver customer...

The Technical Support Manager manages a team of Technical Support Engineers (TSE’s); acts as a mentor and coach to team members. Ensures the team delivers the highest quality of support to our customers. TSE's work directly with customers to resolve technical inquiries and questions across the full Docusign product line. Working with resources across Docusign, this role expedites the resolution of issues to empower customers to achieve the highest value and adoption of our software. This position is a people manager role reporting to Senior Manager, Technical Support.   Responsibility - Manage and develop a team of TSE's - Empower,...

As a UX principal engineer, you will be responsible for helping the company improve our UX engineering and velocity while simultaneously improving customer experience and enforcing craftsmanship in everything we build. You will partner with other principal engineers across the company in developing best in industry capabilities and experiences. Candidates should have experience in highly scaled software engineering, modern and current front-end best practices, and be constantly interested in learning, sharing, and supporting others.   Successful candidates for this role will have a deep understanding of front-end web technologies including TypeScript, React, Node, Next.js, and modern micro-front end...

The Sr. Backend Software Engineer will own all aspects of the software development lifecycle including design, development, testing, deployment and maintenance of product features in Docusign software products. You will primarily use the Microsoft technology stack, however we also embrace open source technologies such as Redis, Cassandra and Elasticsearch, and Azure cloud services. You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You will also help the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, and mentoring and...

The Workplace Experience function is a strategic capability within the Learning & Organizational Effectiveness team. It is a Center of Excellence for hybrid, distributed work and enables Docusign through the design and operation of offices globally. We work to reduce complexity across functions, deliver new business capabilities and fundamentally improve employee experience. As a Sr. Manager you will drive operational excellence for our offices in North America that allow us to innovate employee experience.   This position is a people manager role reporting to the Sr. Director, Workplace Experience.  

As a Revenue Accountant, you have in-depth knowledge of generally accepted accounting principles, proficiency in accounting systems, and strong motivation to contribute to the achievement of an efficient monthly/quarterly/annual close and financial reporting process for the revenue team. You pay great attention to detail, deliver results under deadlines and perform effectively cross-functionally in a rapidly changing environment. You will have a strong accounting and operational emphasis over the professional services and training revenue stream processes and controls. You will collaborate with the finance and operations teams on contract review, control execution and financial analyses to ensure revenue recognition and financial reporting goals are met.

As the Strategic Enterprise Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.   This position...

As the leader of IT Applications Product Management, you will drive the execution of our strategic IT application roadmap, aligning technology with business priorities. This role demands strategic vision, decisive leadership, and a data-driven approach to solving complex business challenges. You will bridge the gap between technology and business, ensuring IT applications are not just enablers, but catalysts for transformation.   Your primary responsibility is to engage with ELT members and their leadership teams, deeply understanding their business needs and translating them into a forward-looking IT product strategy. You will ensure business-critical applications align with organizational goals, drive an...

We are looking for a Sr. Sales Compensation Analyst to help support sales administrators across different regions. As part of a high performing team, you will drive the day-to-day sales compensation process ranging from, but not limited to owning support of your assigned region by addressing all sales inquiries, performing audits of crediting and commission calculations, and creating ad hoc reporting requests from sales. You will assist in the set-up of new participants and review the accuracy and completeness of this process. This role will work cross-functionally, and will collaborate with Sales Ops, Sales Finance, HR, Legal, Accounting and Revenue Operations. The ideal candidate is self-sufficient, and a team player that constantly strives to scale and improve...

The Search Marketing Manager develops and manages international paid search programs to drive growth across all business segments. The ideal candidate is a data-driven performance marketer with a stellar SEM knowledge, understanding of attribution and with solid working knowledge of other digital channels such as display, video, and/or mobile advertising. The Search Marketing Manager will collaborate with cross-functional stakeholders from finance, product, data science, engineering, analytics, global eCommerce, and demand generation teams to help us drive the SEM program to the next level to attain monthly, quarterly, and annual program KPIs.   This position is an individual contributor role reporting to...

As the Director, Knowledge Management you will join the Technology & Vendor Management (TVM) team in Customer Success to build the organization’s knowledge of the future. You will define and execute a multi-year strategy, and lead the efforts to develop the roadmap, vision, and priorities to implement knowledge management systems and methods to create, share, use, and manage knowledge and information for and across the organization. This multidisciplinary approach will address the challenges of both the volume of knowledge generated and the speed of information flow in a fast-growing organization constantly innovating its products and services to address increasingly complex demands from our customers.  

Scaled Customer Management team members are an extension of the Customer Success Account Management (CSAM) team who oversee an incoming queue of requests. Their primary function is to connect customers with the right resources while ensuring an outstanding customer experience, as measured by NPS, net revenue retention, referrals, and product usage indicators. Scaled CM will perform just in time tactical account management activities. They will collaborate with other team members to coordinate successful customer engagement, product enablement, and demonstrate value across the entire customer journey.   The successful candidate will be comfortable working with customers in a...

Our Finance team plays a critical role in ensuring accurate financial reporting, optimal financial management, and efficient operations across Docusign. The team consists of Accounting, Financial Planning & Analysis, Revenue Operations, Investor Relations, and Business Operations. The Finance team partners across all organizations in Docusign to appropriately allocate resources, inform key business decisions, and facilitate the execution of our operational plans.   As a key member of the Go-to-Market (GTM) FP&A team, this person will be the finance business partner to our Customer Support teams by performing financial analysis and modeling, preparing the financial plans and budgets, as well as...

We are looking for a Lead Engagement Manager to join our Customer Success team. The Customer Success team is responsible for all elements of customer success, including digital transformation strategy, adoption best practices, implementation services, education and support. The Engagement Management team fulfills the role of trusted advisor to sales and customers, with a deep understanding of end-to-end professional services, training, and deployment of the Docusign Agreement Cloud. They have the ability to understand a customer’s needs, convey steps that customers can take to be successful, recommend best practices in deploying software, and align the right services to promote successful customer outcomes. The Lead Engagement Manager partners closely with...

Scaled Adoption Managers are an integral part of the Customer Success Account Management team, responsible for overseeing a portfolio of accounts at scale and ensuring an exceptional customer experience. Their success is measured by metrics such as net revenue retention, decreased churn, and increased product usage.   In this role, Scaled Adoption Manager performs hands-on, tactical account management activities and works collaboratively with cross functional teams to orchestrate customer engagement, facilitate product enablement, reduce friction, increase product adoption, and demonstrate value throughout the customer lifecycle.   The ideal...

As a performance business partner you will work closely with managers and HRBPs across Docusign executing performance management initiatives and processes to drive accountability, growth and organizational effectiveness. We are looking for someone that is collaborative and embraces the full range of perspectives and experiences of all our employees.   This position is an individual contributor role reporting to the Sr. Director, HR Business Partner.   Responsibility - Help drive the performance improvement policy and processes for employees and leaders across multiple client groups to ensure an engaged and skilled...

As a Senior Fraud Analyst for Fraud Investigations, you will be a key member in the identification, analysis, and mitigation of fraudulent activities on our platform. Leveraging your extensive experience in fraud detection and strong analytical skills, you will review evidence, analyze data, and provide critical insights to support fraud investigations. You will partner with a wide range of functional groups, including Service Protection, Product Led Growth, Customer Support, Customer Success, Media, and Legal teams, to ensure the security and integrity of our platform.   You are a highly motivated individual with strong emotional intelligence, capable of driving cross-functional projects and successfully...