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Job ID 2025-27062
As a Market Development Representative at Docusign, you will be responsible for generating new business through outbound calls and targeted emails to potential customers. This position spends approximately 80% of the time on the phone prospecting new clients. You will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company!   This position is an individual contributor role reporting to the Manager, Market Development Representatives.   Responsibility - Make outbound calls to prospects who reside in one of Docusign’s core vertical markets, offering tailored...
Location
JP-Tokyo-Tokyo
Category
Field Sales
Position Type
Regular
Job ID 2025-27056
As a Finance Planning Systems Manager, you'll enhance financial reporting across systems like Adaptive, Workday, and Oracle to support global FP&A. You'll find innovative solutions and collaborate to guide the evolution of Finance reporting capabilities. You'll also be a thought partner to influence the future reporting roadmap, ensuring projects align with strategic goals and resources are used wisely.   This is an individual contributor role reporting to the Sr. Director Corporate FP&A.   Responsibility
Location
US-Remote
Category
Finance
Position Type
Regular
Job ID 2025-27052
As an Internal Audit at Docusign you have in-depth knowledge of IT audits. The overall Internal Audit department includes Audits over our Hosted Products, Business Process Audits, Enterprise Risk Management, Whistleblower Investigations, Corporate SOX and ISO Compliance Programs and sales certifications. The IT Auditor works with internal audit, business and IT Management to plan and perform basic to complex internal and enterprise-wide IT, operational and regulatory audits (i.e: SOX, ISO Certifications, ITGCs and ITACs). This responsibility includes performing internal audits of development product life cycle, cyber security, business continuity, third party risk management, among others.   This position is an individual contributor role reporting to the Senior...
Location
BR-SP-Sao Paulo
Category
Finance
Position Type
Regular
Job ID 2025-27051
As the Sale Development Strategy & Operations Analyst, your charter is to help drive overall business growth with special focus on Sales Development organization. To do this, you will leverage existing data frameworks to identify opportunities. You’ll then drive cross-functional alignment around those opportunities and report back on whether the initiative worked. This role will have a supreme command on in-quarter performance and be heavily involved in our annual planning process. They will also help facilitate quotas, spiff creation and execute various operational initiatives to facilitate growth in the business.   This position is an individual contributor role reporting to...
Location
US-CA-San Francisco
Category
Field Sales
Position Type
Regular
Job ID 2025-27050
As the Sale Development Strategy & Operations Analyst, your charter is to help drive overall business growth with special focus on Sales Development organization. To do this, you will leverage existing data frameworks to identify opportunities. You’ll then drive cross-functional alignment around those opportunities and report back on whether the initiative worked. This role will have a supreme command on in-quarter performance and be heavily involved in our annual planning process. They will also help facilitate quotas, spiff creation and execute various operational initiatives to facilitate growth in the business.   This position is an individual contributor role reporting to...
Location
US-CA-San Francisco
Category
Field Sales
Position Type
Regular
Job ID 2025-27049
We are seeking a strategic and systems-minded CS leader to lead the design and optimization of the tools, processes, and workflows that power our Customer Success organization. You will lead the design and execution of Docusign’s post-sales customer journey, aligning with Sales and Partner leadership on the end-to-end customer engagement process. Championing methodologies, you will work with the team on all dimensions of the customer’s experience across Professional Services, Learning & Onboarding, Support, Customer Success Account Management, and Renewals. By building and honing the skills, tools, and processes needed to deliver successful customer outcomes, you will create high customer value and satisfaction balanced with achieving critical...
Location
US-CA-San Francisco
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27048
As a Growth Marketing Strategy & Operations Analyst, you will turn data into actionable insights to help optimize our demand engine. You will keep a pulse on Marketing KPIs across the lead funnel and be an authority in key areas of our Marketing performance, using your insights to guide strategic decisions, fine-tune go-to-market strategies, and help leadership tackle important business challenges. You’ll also support our annual planning process, regular business reviews, and play a role in representing Marketing cross-functionally. This position will leverage your data expertise, strategic thinking, and hands-on problem-solving to make an outsized impact and drive growth in the overall business.
Location
US-CA-San Francisco
Category
Business Operations
Position Type
Regular
Job ID 2025-27047
As a Growth Marketing Strategy & Operations Analyst, you will turn data into actionable insights to help optimize our demand engine. You will keep a pulse on Marketing KPIs across the lead funnel and be an authority in key areas of our Marketing performance, using your insights to guide strategic decisions, fine-tune go-to-market strategies, and help leadership tackle important business challenges. You’ll also support our annual planning process, regular business reviews, and play a role in representing Marketing cross-functionally. This position will leverage your data expertise, strategic thinking, and hands-on problem-solving to make an outsized impact and drive growth in the overall business.
Location
US-CA-San Francisco
Category
Business Operations
Position Type
Regular
Job ID 2025-27046
As the Senior Analyst Sale Development Strategy & Operations, your charter is to help drive overall business growth with special focus on Sales Development organization. To do this, you will leverage existing data frameworks to identify opportunities. You’ll then drive cross-functional alignment around those opportunities and report back on whether the initiative worked. This role will have a supreme command on in-quarter performance and be heavily involved in our annual planning process. They will also help facilitate quotas, spiff creation and execute various operational initiatives to facilitate growth in the business.   This position is an individual contributor role...
Location
US-CA-San Francisco
Category
Field Sales
Position Type
Regular
Job ID 2025-27045
As the Senior Director of Customer Success Global Strategy & Operations, you will be a highly motivated leader driving operational excellence, insights, and strategic projects globally in support of Docusign’s Customer Success organizations. You will partner closely with regional teams, executive leadership, and functions across GTM Strategy amp; Operations, Sales, Marketing, and Product. Your mission will be to drive operational rigor in our Customer Success business, drive strategic and transformation programs, and develop proactive insights for the business. You will lead a centralized team focused on proactive insights that will mitigate churn and grow our customer base, resolve programmatic challenges, and provide strategic recommendations to...
Location
US-CA-San Francisco
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27044
As the Lead CS Strategy & Operations Anaylst - Strategic Projects you will be a key driver of strategic initiatives across Docusign’s global customer success organization. This high-impact role will focus on solving complex business problems, designing and implementing transformative initiatives, and helping shape the operating model for post-sales success.   This role is ideal for former management consultants from top-tier strategy consulting firms with strong analytical foundations, high executive presence and influencing skills, and program management expertise looking to transition into a SaaS environment and drive measurable impact on customer outcomes and company...
Location
US-CA-San Francisco | US-WA-Seattle
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27043
As the Staff Scaled Adoption Analyst at Docusign, you will serve as a strategic business partner to the Scaled Adoption motion, driving operational excellence through data, reporting, and actionable insights focused on improving adoption and on-going usage of our products via our scaled engagement levers. You will play a pivotal role in enabling scalable, digital engagement strategies by delivering analytics that help our teams monitor customer adoption, identify risks, and uncover growth opportunities.   This role requires a strong background in reporting, customer success analytics, and an understanding of marketing analytics, as you will help align data-driven customer...
Location
US-CA-San Francisco
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27041
As a Customer Success Strategy & Operations Analyst, you will work on topics to support strategic planning, data-driven decision-making, and operational excellence. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc., tracking performance against key planning assumptions, building predictive models for churn and retention ACV, and providing critical visibility into risks, opportunities, and drivers of customer success.   This position is an individual contributor reporting to Vice President, Customer Success Strategy & Operations. Responsibility - Analyze and determine key insights from key...
Location
BR-SP-Sao Paulo
Category
Business Operations
Position Type
Regular
Job ID 2025-27040
We are seeking a strategic, process oriented and systems-minded Lead Strategy & Operations Analyst - Business Architect Professional Services to lead the design and optimization of the tools, processes, and workflows that power our Professional Services organization. This role plays a critical part in ensuring the day-to-day technology of customer success and AI-assisted technologies are aligned with the evolving needs of our Customer Success teams—especially our resources supporting Professional Services roles. As a cross-functional leader and key member of the Customer Success team, you will partner with business and functional stakeholders to plan and drive high-impact, company-level initiatives that enhance...
Location
BR-SP-Sao Paulo
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27039
As the Lead CS Strategy & Operations Anaylst - Strategic Projects you will be a key driver of strategic initiatives across Docusign’s global customer success organization. This high-impact role will focus on solving complex business problems, designing and implementing transformative initiatives, and helping shape the operating model for post-sales success.   This role is ideal for former management consultants from top-tier strategy consulting firms with strong analytical foundations, high executive presence and influencing skills, and program management expertise looking to transition into a SaaS environment and drive measurable impact on customer outcomes and company...
Location
US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27037
The Sales Manager, Market Development will possess the ability to manage and motivate a team of Market Development Representatives (MDR) to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold MDRs accountable for their activities and results as well as lead by example. The team Manager, Market Development will work directly with MDRs to improve cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, and overall prospecting effectiveness. They will work with the Senior Manager of Market Development to increase efficiencies and processes within the department. This team Manager will mentor each MDR individually while also building a strong, cohesive,...
Location
US-IL-Chicago
Category
Field Sales
Position Type
Regular
Job ID 2025-27036
The Account Executive (AE) for Small-to-Medium Business (FinServ) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.  
Location
US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle
Category
Field Sales
Position Type
Regular
Job ID 2025-27035
As a Strategic Customer Account Manager (CSAM), you’ll manage a portfolio of our most strategic customers to ensure they’re achieving maximum value from their investment in Docusign. You’ll play a key role in securing renewals, expanding adoption, and driving growth while serving as a trusted advisor across all phases of the customer lifecycle. You’ll partner closely with Account Executives and cross-functional teams to identify business opportunities, resolve escalations, and ensure long-term customer success. You thrive in a fast-paced environment, act with urgency, and bring a solutions-oriented mindset to every interaction.   This position is an individual...
Location
US-Remote | US-CA-Remote | US-IL-Remote
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27034
In this role, you'll be part of the Product Experience team. You'll work with cross-functional team members, conducting research studies and bringing actionable insights which the team will use to build and improve our products. We're seeking a researcher who is passionate about being customer-centric, skilled in communicating crisp research findings, and skilled in driving impact within a team and across an organization.   The successful candidate will have experience with various research methodologies including usability testing, surveys, and ethnographic studies. You'll be responsible for executing a variety of research initiatives throughout the product development lifecycle to...
Location
US-IL-Chicago
Category
Product Experience
Position Type
Regular
Job ID 2025-27032
As a Software Engineer in the Docusign Fields Platform team, you will be responsible for building foundational tools and services for our next-generation agreement platform. Your solutions will be used by multiple Docusign product teams, partners and customers. You will work with multiple partner teams designing and architecting solutions to onboard them on our agreement platform. The Fields Platform team builds schema-driven SaaS products to scale to a wide range of customers’ needs, and maintains an open-source schema language and runtime.   The successful candidate will have a strong product engineering background and proficiency in server-side TypeScript...
Location
IE-Dublin
Category
Engineering
Position Type
Regular
Job ID 2025-27029
We are looking for an Engagement Manager to lead a high-performing team responsible for designing, scoping, and proposing professional services for Docusign solutions. This role, along with its team, will have a quarterly sales quota for services. The Engagement Manager will ensure that our service offerings are crafted to guarantee quality delivery that aligns perfectly with client expectations.   This position is a people manager role reporting to Director, Regional Delivery Customer Success.   Responsibility - Lead regional Engagement...
Location
BR-Remote
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27026
The Sales Compensation team is responsible for helping define the incentive strategy and operations of a best-in-class sales force for Docusign. Reporting into the Director of Sales Compensation Design amp; Strategy you will drive SPIFF programs and requirements on a quarterly basis and lead a team of three to help drive annual and quarterly metrics on plan design and policy. The ideal candidate will have a background in sales compensation and operations, building complex Excel/gsheet models and leveraging Tableau reporting while being able to effectively communicate with executive leaders to inspire change and performance by driving quarterly incentives.   This position is a people manager role reporting...
Location
US-CA-San Francisco
Category
Field Sales
Position Type
Regular
Job ID 2025-27025
As we aim to accelerate our growth in Germany, we are seeking a dynamic Lead Product Manager to join our team. In this role, you will play a pivotal role in our product and growth strategy. You will work alongside our team in Germany to ensure our product offerings resonate deeply with customer needs, while effectively driving adoption and revenue growth. Interacting directly with customers to validate solutions and market needs will be a key part of your role. You will work with a broad set of partners to define a multi-year strategy and lead the efforts to build the roadmap, vision, and priorities for supporting Docusign customers in Germany, and requires a unique blend of strategic product management, market analysis, and hands-on GTM execution.
Location
DE-BY-Munich
Category
Product Management
Position Type
Regular
Job ID 2025-27024
We are looking for an extraordinary Global Sales Development Business Manager Leader to provide strategic counsel and support to Docusign’s Global Sales Development Vice President. This role will optimize leadership impact, drive critical initiatives, and communicate the Sales Development organization’s priorities across the globe. This individual will require a proven track record of cultivating trust, thinking strategically and executing tactically. Together with the Sales Development leadership team, they will play a critical role in unlocking the potential of the entire organization by introducing new operating rhythms, revenue optimization programs, org health initiatives, and new ways of working. This is a high-leverage role that serves as an...
Location
US-WA-Seattle
Category
Field Sales
Position Type
Regular
Job ID 2025-27021
The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leveraging this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in depth experience in a rapidly growing SaaS company. This position is an individual contributor role...
Location
BR-SP-Sao Paulo
Category
Field Sales
Position Type
Regular
Job ID 2025-27020
The Support Analyst - Tier I is a strategic customer advisor, usually being the first point of contact from the customer with Support, working with resources across Docusign and providing technical support to customers for Docusign eSignature via telephone, email, and Support Portal (in Portuguese), to identify the customer's day-to-day difficulties, performing basic troubleshooting and finding resolutions for issues such as (but not limited to): difficulties when accessing the account, sending documents and/or explaining Admin functionalities; as to directing to the correct channel if needed to achieve the highest value and adoption of our software.  
Location
BR-Remote
Category
Customer Support
Position Type
Regular
Job ID 2025-27019
As a Core+ Support Expert, you will be a key player in delivering exceptional customer service for Docusign’s products and solutions. You’ll provide front-line support for account access, billing, document workflows, and technical troubleshooting—resolving issues across multiple channels. You’ll advocate for customer needs while partnering cross-functionally to improve service quality and product experience. This role requires strong communication skills, technical fluency, and a deep sense of customer empathy.   This position is an individual contributor role reporting to the Manager, Customer Support  
Location
BR-Remote
Category
Customer Support
Position Type
Regular
Job ID 2025-27018
As a Core+ Support Expert, you will be a key player in delivering exceptional customer service for Docusign’s products and solutions. You’ll provide front-line support for account access, billing, document workflows, and technical troubleshooting—resolving issues across multiple channels. You’ll advocate for customer needs while partnering cross-functionally to improve service quality and product experience. This role requires strong communication skills, technical fluency, and a deep sense of customer empathy.   This position is an individual contributor role reporting to the Manager, Customer Support  
Location
BR-Remote
Category
Customer Support
Position Type
Regular
Job ID 2025-27016
As the Team Lead Technical Support, you will lead a team of Technical Support Engineers (TSEs) who resolve complex technical inquiries and support enterprise customers across Docusign’s product portfolio. You will be responsible for coaching, developing, and empowering your team to provide world-class customer service while ensuring operational excellence across support delivery. This includes managing escalations, fostering cross-functional collaboration, and driving continuous improvement. Your leadership will help ensure customer success, team satisfaction, and scalable support operations. This is a people manager role reporting to the Senior Manager, Technical Support
Location
BR-Remote
Category
Digital Technology Services
Position Type
Regular
Job ID 2025-27015
The Sr. Fullstack Software Engineer will own all aspects of the software development lifecycle including design, development, testing, deployment and maintenance of product features in Docusign software products. You will primarily develop customer facing experiences using React/Typescript, as well as backend API UI-facing code either in NodeJS/C#. You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You will also help the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, and mentoring and modeling engineering best practices.   This...
Location
US-CA-San Francisco
Category
Engineering
Position Type
Regular
Job ID 2025-27012
Our Customer Success team is the largest organization in the world focused entirely on agreement processes and technologies. We are the Agreement Experts. With hundreds of thousands of successful customers worldwide, we know how to help our customers see results quickly. And that experience is just one of the reasons our customers trust us to connect, automate, and integrate their systems of agreement, everywhere they need to get work done. As part of our global team of Agreement Experts - in professional services, customer success management, learning and enablement, and customer support - you’ll bring your knowledge, insights, and proven expertise to help our customers achieve more than they ever thought possible. The Technical...
Location
EG-Remote
Category
Digital Technology Services
Position Type
Regular
Job ID 2025-27011
As a Strategic Customer Account Manager (CSAM), you’ll manage a portfolio of our most strategic customers to ensure they’re achieving maximum value from their investment in Docusign. You’ll play a key role in securing renewals, expanding adoption, and driving growth while serving as a trusted advisor across all phases of the customer lifecycle. You’ll partner closely with Account Executives and cross-functional teams to identify business opportunities, resolve escalations, and ensure long-term customer success. You thrive in a fast-paced environment, act with urgency, and bring a solutions-oriented mindset to every interaction.   This position is an individual contributor role...
Location
US-Remote | US-IL-Remote
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27010
As a Lead Customer Account Manager (CSAM), you will be responsible for managing a portfolio of strategic customers with a focus on renewal and adoption outcomes. You’ll partner across functions to drive long-term value, growth, and successful renewals while acting as a trusted advisor. You will lead cross-functional strategies, guide product adoption, and help transform the customer experience through personalized engagement and proactive support. Your impact will be measured by your ability to prevent risk, expand relationships, and surface new opportunities within key accounts.   This position is an individual contributor role reporting to the Senior Manager, Customer Success...
Location
US-Remote | US-IL-Remote
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-27009
As the Vice President of Sales and Partnerships Strategy & Operations you'll work closely with our Chief Revenue Officer, GVP of Partners, and GTM executive leadership to define, optimize, and execute a cohesive global sales and partner strategy. You will lead the transformation and scaling of our sales and partnership organization as we expand globally, delivering data-driven insights and actionable recommendations to achieve revenue goals.   This position is a people manager role reporting to the GVP, GTM Strategy & Operations.   Responsibility - Lead and...
Location
US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle
Category
Business Operations
Position Type
Regular
Job ID 2025-27005
As the Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business in an assigned geographic territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Manager, Mid Market. Responsibility - Drive success of the...
Location
MX-DF-Mexico City
Category
Field Sales
Position Type
Regular
Job ID 2025-27004
As a Lead Project Manager in our Professional Services team, you'll provide expert project management governance and consulting, ensuring the successful implementation of Docusign solutions for our customers. You will be responsible for developing and managing project schedules, proactively communicating with clients and internal teams, and overseeing enhancement requirements and escalations. Utilizing the Docusign Project Management Methodology, you'll manage all project phases from initiation to closure, including risk mitigation. This critical role contributes directly to the success of our Professional Services organization, which partners with Fortune 500 IT departments, system integrators, and software manufacturers.  
Location
JP-Tokyo-Remote
Category
Customer Success & Consulting
Position Type
Regular
Job ID 2025-26998
This position will be responsible for Product SKU set-up in multiple business systems and various environments, assisting with requirements gathering, reviewing and routing SKU intake forms for final business review and approval, creating JIRA tickets, as well as training various stakeholders on the SKU management process. Additionally, this role will assist with the SKU Automation Project (i.e. help create process documentation, etc). The role requires strong organizational and communication skills, and the ability to support and execute complex cross-functional initiatives amid competing priorities.   This position is an individual contributor role reporting to the Director, Business Process.   Responsibility - Own the...
Location
US-Remote | US-CA-Remote
Category
Finance
Position Type
Regular
Job ID 2025-26993
We’re looking for a strategic, execution-minded Principal Growth PM to lead an important SMB customer segment at Docusign that is evolving from Sales-Led to Self-Serve-Led growth. You will be spearheading efforts to expand Docusign’s self-serve engine to SMB customers who will benefit from an omni-channel motion. This role goes far beyond just enabling these customers with self-serve capabilities - it’s also about experimenting and growing these customers through innovative ways that enable self-serve expansion and retention at scale.   This is a unique opportunity for someone who thrives as a cross-functional leader, a business owner, and an individual contributor who can...
Location
US-CA-San Francisco
Category
Product Management
Position Type
Regular
Job ID 2025-26987
As the Vice President of GTM Operations, you'll be the architect and optimize and implement a cohesive and scalable operations strategy powering our field teams across Sales, Sales Development, Customer Success, Services and Partnerships. Your remit will span Territory, Quota, Capacity, Data Operations, Policy, Governance and Partner Operations. Your role requires close collaboration with Enterprise Apps, FPamp;A, Compensation, and GTM Business Partners. As a leader over these teams you will be responsible for driving the delivery of best in class territories through our models, systems, and day to day operations.nbsp;   This position is a people manager role reporting to the GVP, GTM...
Location
US-CA-San Francisco | US-WA-Seattle
Category
Business Operations
Position Type
Regular
Job ID 2025-26986
We are seeking an experienced and visionary Director of Lifecycle Marketing to lead our customer-centric marketing efforts focused on retention and expansion for our global SMB/MM customers.   As a key leader in the Lifecycle Marketing team, you will have the unique opportunity to help create and define a new function charged with unlocking significant growth opportunities across the business. In this role, you will be responsible for developing and executing strategies that drive customer engagement, retention, and expansion, ultimately contributing to our revenue retention and growth. In this role you will be a pioneer, spearheading the creation of a new GTM motion that spans a...
Location
US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle
Category
Marketing
Position Type
Regular
Job ID 2025-26984
The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to...
Location
MX-DF-Mexico City
Category
Field Sales
Position Type
Regular
Job ID 2025-26982
As a Customer Success Sr. Strategy & Operations Analyst, you will work on topics to support strategic planning, data-driven decision-making, and operational excellence. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc., tracking performance against key planning assumptions, building predictive models for churn and retention ACV, and providing critical visibility into risks, opportunities, and drivers of customer success. This position is an individual contributor reporting to Vice President, Customer Success Strategy and Operations.  
Location
BR-SP-Sao Paulo
Category
Business Operations
Position Type
Regular
Job ID 2025-26981
As a GTM Enablement Business Partner for EBU Sales in LATAM, you will partner closely with sales leaders, frontline managers, and cross-functional teams to identify performance gaps, deliver targeted enablement programs, and reinforce critical selling or support behaviors. You will act as a key business partner to a sales or customer success leader of an assigned region or segment. In this role, you will help develop the GTM enablement strategy aligned with the business priorities, OKRs and local needs of your GTM stakeholders. This person will own the strategic end-to-end enablement plan and calendar, to design, deliver and track enablement programs to accelerate talent development across products, industry or segment knowledge, and role-based competencies, that...
Location
BR-SP-Sao Paulo
Category
Business Operations
Position Type
Regular
Job ID 2025-26980
The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leveraging this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in depth experience in a rapidly growing SaaS company. This position is an...
Location
BR-SP-Sao Paulo
Category
Sales
Job ID 2025-26979
Are you an agile, creative, and collaborative Sales Development Representative looking for your first break within Sales, or a chance to grow your Sales career in the tech industry? We can help! You are the driver of building new business relationships, connecting with potential clients who have expressed interest in Docusign and targeting those you identify as having an opportunity to work with.   This position is an Individual Contributor and reports to the Sales Development Manager, EMEA.   Responsibility - Achieve your SQO (Sales Qualified Opportunity) quota - Spend about 80% of your time on the phone contacting...
Location
IE-Dublin
Category
Field Sales
Job ID 2025-26977
The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an...
Location
BR-SP-Sao Paulo
Category
Field Sales
Position Type
Regular
Job ID 2025-26975
As a Software Engineer Intern (Post-Quantum Cryptography), you will work closely with our engineering team in France at Issy-Les-Moulineaux. Your primary focus will be supporting the Post-Quantum Digital Signature project. You will assist in research, development, testing, and documentation related to implementing quantum-resistant signatures. This internship offers a unique opportunity to gain hands-on experience with cutting-edge cryptography and contribute to a real-world project with significant industry impact. You will collaborate with experienced engineers and learn about the software development lifecycle in a dynamic Agile environment. This position has no management responsibilities.  
Location
FR-Paris
Category
Engineering
Position Type
Intern
Job ID 2025-26974
As a Market Development Representative at Docusign, you will be responsible for generating new business through outbound calls and targeted emails to potential customers. This position spends approximately 80% of the time on the phone prospecting new clients. You will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company!   This position is an individual contributor role reporting to the Manager, Market Development Representatives.    Responsibility - Make...
Location
AU-NS-Sydney
Category
Field Sales
Position Type
Regular
Job ID 2025-26973
We are seeking a strategic and analytically driven Lifecycle Marketing Manager to develop and execute conversion-focused marketing strategies with a special focus on re-imagining our promotions program. In this role, you will be responsible for managing the discount promotion program for our self-serve business and developing new promotion levers (both monetary and non monetary) in close collaboration with the Product Growth and Analytics teams with a goal of driving incremental growth in New Customer revenue. This position is an individual contributor role reporting to the Director, Lifecycle Marketing. Responsibility - Develop lifecycle marketing strategies focused on converting free and trial...
Location
US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle
Category
Marketing
Position Type
Regular
Job ID 2025-26971
The Enterprise Account Executive cultivates and closes new Enterprise-level relationships, quarterbacking deals from start to finish. This role will be a hybrid of net-new relationships and existing growth within a targeted accounts. The ideal candidate will be curious by nature, a strategic hunter. The candidate will possess the ability to evangelize and create opportunity in a new category.   You'll work for the company who created e-signature and is pioneering the way the world agrees. You’ll sell products that you believe in, and you’ll help introduce change to the way your customers manage their risk, drive efficiencies, deliver customer experience and accelerate revenue. You’ll work...
Location
CA-ON-Remote
Category
Field Sales
Position Type
Regular