Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is in the midst of a significant transformation. We've evolved beyond e-signature into Intelligent Agreement Management (IAM) an Al-powered platform that helps organisations create, commit to, and manage agreements more intelligently. We're looking for a Manager, Solution Consulting to join our ANZ team with a dedicated focus on our larger accounts. You will be responsible for developing a team of Solution Consultants (SC's) to support the growth of our Enterprise segment. Travel of approximately 20% is expected.

This position is a people manager role reporting to the Director, Solution Consulting for ANZ.

Responsibility

• Recruit, hire, and retain extraordinary talent across diverse experience levels to cultivate a high-performing, well-balanced Enterprise Solution Consulting organisation
• Provide hands-on coaching to continue building technical expertise, consultative selling, enterprise architecture design, and executive communication skills
• Support continuous training and professional development paths to help team members excel and advance their careers
• Exemplify and safeguard core company values through hiring decisions, daily leadership, and team culture
• Partner closely with Enterprise sales leadership and field teams to drive strategy, cultivate opportunities, and win complex enterprise deals
• Collaborate with Customer Success teams to expand relationships, drive IAM adoption, and deliver valuable outcomes for our largest customers
• Lead and mentor the SC team through high-stakes strategic opportunities. Establish senior executive relationships, steer value-focused product demonstrations, and facilitate complex technical discussions. Serve as a subject matter expert and thought leader across internal forums and external events
• Synthesise and champion customer feedback to directly shape product roadmap and address local enterprise segment demands
• Ensure consistent team compliance with internal rules of engagement, sales processes and tools use
• Evaluate team operations continually and implement initiatives to enhance overall efficiency, collaboration, and field impact

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 7+ years of SaaS technical pre-sales / solution consulting experience, with 3+ years selling into strategic enterprise accounts across ANZ
• 3+ years of people management experience within technical software sales
• Experience building trusted relationships and engaging effectively with C-suite and senior technical/business executives
• Bachelor's degree in a quantitative or technical discipline

Preferred

• 10+ years of pre-sales experience, including 5+ years of direct people management and significant exposure to large Enterprise customers across ANZ
• Understanding of Enterprise procurement processes, and deep industry knowledge in key sectors such as Financial Services, Healthcare, Telecommunications, Energy & Resources, and Retail
• Experience with enterprise integration concepts including REST APIs, SOAP APIs, integration patterns, and familiarity with platforms such as SAP, ServiceNow, Microsoft, and Salesforce
• Ability to articulate the value of Al in the context of technology solutions, with a focus on defining ROI and responsible Al use
• Experience creating technical business documentation such as solution designs, workflow/process diagrams, proposals, and SOWS
• Familiarity with web-based technologies including HTML, XML, and structured data
• Familiarity with agreement lifecycle concepts contract creation, negotiation, execution, and management
• Post-graduate degree or continued formal education in relevant or adjacent fields
• Outstanding verbal and written communication skills, with a track record of translating complex technical concepts for non-technical stakeholders

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary 

Canada: CAD $X/hour - CAD $X/hour or CAD $X - CAD $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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