Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Storage as a Service team builds the internal storage platform that enables product teams to provision and use durable storage without needing to manage the implementation details of each cloud provider. The platform provides consistent control-plane, data-plane, and management-plane abstractions across Docusign PostgreSQL, Redis, Key/Value, Blob, and Universal Bus offerings. Docusign is looking for a seasoned Senior Software Engineer to join the Storage as a Service team, focused on building highly scalable, available, secure, and reliable distributed storage platforms. You will design and implement the services, APIs, automation, and abstractions that make storage easier and safer for teams across Docusign. You will work across control-plane provisioning, Terraform-based infrastructure as code, cloud-native data-plane integrations, migration paths, autoscaling, observability, and operational tooling. The role will involve building cross-cloud capabilities backed by services such as Google AlloyDB, Azure PostgreSQL Flexible Server, Google Memorystore, Azure Managed Redis, Google Firestore, Azure Cosmos DB, Google Cloud Storage, Azure Blob Storage, Google Pub/Sub, and Azure Service Bus. You will help create a consistent developer experience while optimizing the underlying infrastructure for reliability, performance, security, and cost.

This position is an individual contributor role reporting to the Sr. Manager, Engineering.

Responsibility

• Be open minded, forward thinking and passionate about great software platform and cloud technologies

• Think about how to solve problems in scale and build automation to manage complex software systems

• Build and evolve the STaaS control plane, including logical resource provisioning, lifecycle management, policy enforcement, and cross-cloud consistency

• Develop and maintain Terraform providers, service blueprints, and infrastructure-as-code integrations that allow service teams to declare logical storage dependencies rather than cloud-specific infrastructure

• Create data-plane abstractions using standard protocols, client libraries, sidecars, adapters, and gateway services where appropriate

• Work across storage verticals including PostgreSQL, Redis, Key/Value, Blob, and Universal Bus, with a focus on secure and operationally consistent integrations

• Design and integrate storage solutions (databases, object stores, queues/streams) with clear patterns for replication, backup/restore, data routing, governance, and encryption in transit/at rest

• Design platform capabilities for multi-tenancy, account-aware storage, per-account encryption keys, account transfers, quota management, and safe access boundaries

• Mentor and coach engineers, perform design and code reviews, and lead cross-team initiatives that raise the technical bar and platform reliability

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of hands-on software development experience in an object-oriented programming language such as C#, C++ or Java

• 5+ years of working with cloud deployment and configuration tools using scripting and configuration platforms like terraform

• Experience designing and implementing scalable storage systems, distributed systems, APIs, and platform services

• Experience with cloud storage technologies such as managed PostgreSQL, Redis or Valkey, NoSQL or key/value databases, object storage, or messaging systems

• Experience with infrastructure as code using Terraform, including provider, module, blueprint, or provisioning workflow development

• Experience designing abstractions that hide infrastructure implementation details while preserving reliability, security, and operational visibility

Preferred

• Passion to learn new software technologies and platforms

• Strong experience with Agile methodologies and working in an Agile/Scrum environment

• Passion for exploring new technologies and a proven track record as a self-starter with a strong sense of ownership

• Experience in a SaaS environment, with practical knowledge of Cloud technologies like Kubernetes, Azure/GCP, and large-scale microservice architectures

• Proficiency in the entire software development lifecycle, including version control (Git), CI/CD pipelines, testing, and regional cloud deployments

• Have an interest in working on a highly available site

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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