Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As Enablement Trainer, Sales Development, you'll support the development and delivery of learning experiences that drive performance improvement across our Global Sales Development organization in Sao Paulo. You'll work closely with senior team members to create training that focuses on foundational skills and behaviors needed to support the readiness and effectiveness of sales development representatives. The ideal candidate has experience supporting sales teams through training and enablement activities. They're eager to develop their learning design expertise and have a foundational understanding of sales processes and tools.

Candidates must be available to commute to the São Paulo office for business needs.

This position is an individual contributor role reporting to the Vice President, GTM Enablement.

Responsibility

• Assist in developing and delivering training programs for Sales Development teams (SDRs, MDRs, PDRs), focusing on foundational product knowledge, core sales skills, and effective use of sales tools

• Support the creation and improvement of learning materials, presentations, and training modules under guidance from senior team members

• Deliver onboarding programs for Sales Development new hires, ensuring they receive consistent foundational training

• Deliver both virtual and in-person training sessions, adapting to different learning environments with guidance

• Support the evaluation of training effectiveness by collecting and analyzing performance data to inform continuous improvement efforts

• Work with field leadership, enablement, and marketing teams to ensure training materials stay current with product updates and company goals

• Learn and utilize learning management system (LMS) and content management system (CMS) platforms

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in a business-related or technical-related field or equivalent experience

• 5+ years of experience with Sales Enablement, Training, or Instructional Design in a business environment

• Experience with core sales enablement principles, practices, and methodologies, with ability to apply this knowledge to complete assigned work

• Experience with sales processes and willingness to learn sales methodologies

• Fluent in English, Spanish and Brazilian Portuguse
• Ability to commute to the São Paulo office when required

Preferred

• Experience with LMS or CMS platforms and eLearning authoring tools

• Analytical mindset with interest in learning data analysis

• Experience supporting sales teams in any capacity

• Familiarity with common sales tools

• Receptive to change and feedback, with flexibility to adopt improved approaches

• Results-oriented with commitment to meeting deliverables and learning from outcomes

• Ability to support project timelines and communications under guidance

• Growth mindset with openness to feedback and continuous learning

• Strong communication and organizational skills

• Eagerness to learn and develop functional capabilities

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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