Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Docusign learning and development team Training Coordinator, you will be instrumental in supporting company-wide learning and development deliverables. You will play a key role in ensuring that the various programs and processes are managed efficiently and effectively. You will work with a group of talented learning professionals who are supporting Docusign employees worldwide. The work you do supports our employee’s development and our company’s ambitious growth, all while strengthening our culture.

This position is an individual contributor role reporting to the Sr. Director, Learning & Development.

This is a fixed term contract role for 12 months of duration

Responsibility

• Schedule training sessions, workshops, and meetings, including room reservations and sending invitations

• Order and prepare training materials and supplies (e.g., handouts, presentation equipment, catering)

• Coordinate with internal trainers and external vendors to gather course details and ensure smooth delivery of sessions

• Manage the L&D email inbox and respond to employee queries, including tickets in ServiceNow

• Organize, update, and version-control team templates, documents, and other assets to maintain a clean Google Drive

• Maintain training calendars, registration, and attendance records/rosters

• Enter data into the Learning Management System (LMS) and ensure data accuracy

• Track and enter training expenses and supporting budget documentation

• Process purchase orders in a timely manner

• Assist in the development and formatting of training materials, presentations, and internal communications

• Assist with keeping learning assets up to date and organized

• Distribute and compile participant feedback surveys and support basic reporting and analytics on program effectiveness

• Support the new employee onboarding process and other special L&D projects

• Support in running logistics and coordination of Insights sessions, including answering session requests and ensuring correct assets are filled out

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 1+ years of experience in human resources, education, or related field

• Experience with Microsoft Word, PowerPoint and Excel

• Experience with Google Suite

• English fluency (reading, writing, and speaking)

• Project management experience, managing multiple deadlines, deliverables, and stakeholder requests simultaneously

Preferred

• University degree in human resources, education, or related field

• Excellent organizational and time-management abilities, with a strong attention to detail

• Ability to work independently, prioritize tasks, and maintain confidentiality

• A positive and professional demeanor, with a service-oriented approach to helping others

• Excellent written and verbal communication skills

• Administrative or training logistic experience within an HR or L&D department

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster