Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
The Manager of Market Development Representatives will possess the ability to manage and motivate a team of Market Development Representatives (MDR) within their first 4 months to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold MDRs accountable for their activities and results as well as lead by example. The Team Lead will work directly with MDRs to improve cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, and overall prospecting effectiveness. They must also effectively present Docusign's corporate overview and value proposition. This Team Lead will mentor each MDR individually while also building a strong, cohesive, collaborative team that is responsible for supplying qualified leads to Docusign Account Executives.
This position is a people manager role reporting to the Director, MDR.
Responsibility
Support a team of new MDRs and engaging other corporate resources as required
Coach, mentor, develop, and train new MDR's on Docusign's sales process during their first 4 months
Collaborate with the Market Development Managers to produce successful, strategic, outbound campaigns
Work with the Field marketing team to drive attendance to events that will generate revenue
Be responsible for development and reinforcement of prospecting strategies and campaigns to drive recurring business
Motivate MDRs through recognition, goal setting, competition, and reinforcing a culture of collaboration and success
Exceed team's monthly, quarterly and annual sales quota
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
5+ years of experience in a related role
BA/BS in a business or a technical related field of study from an accredited college or university
Experience with Outreach, Salesforce, LinkedIn, and other sales productivity/effectiveness tools
Experience successfully mentoring and training new Sales or Market Development Representatives
Fluency in German and English
Preferred
Excellent communication skills
Strong operational rigor and time management skills
Experience in change management
Consistent overachievement of quota
Ability to sell to C-suite and executive presence
Strategic account planning and execution skills
Strong technical, financial and business acumen
Commitment to long-term customer success
Excellent written, verbal, and presentation
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $X/hour - $X/hour or $X - $X base salary
Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary
Washington DC: $X/hour - $X/hour or $X - $X base salary
Ohio: $X/hour - $X/hour or $X - $X base salary
This role is also eligible for the following:
Global benefits provide options for the following:
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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