Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are building a cutting-edge App ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign’s features and applications by implementing custom APIs. You’ll contribute to building and maintaining the Extensibility Platform that empowers developers to integrate with, and extend, Docusign’s features through custom APIs. In this role, you will implement reliable, scalable, and secure features for the ecosystem, working alongside experienced engineers and collaborating with cross-functional teams.

You will collaborate closely with cross-functional teams across the organization, contributing to both platform architecture and feature development. Your work will impact multiple engineering and product teams as you contribute to the development of the platform’s foundational features. Additionally, you will participate in inner-team collaboration by engaging in code reviews, assisting in architectural discussions, and contributing to incident response processes.

This position is an individual contributor role reporting to the Senior Manager, Software Engineering.

Responsibility

• Contribute to the development and maintenance of Docusign's App ecosystem, enabling integration with core Docusign features via APIs
• Implement solutions using Azure technologies, Kubernetes, Terraform, and modern software development practices, with guidance from senior engineers
• Assist in designing secure and scalable systems, including queueing architectures and storage (NoSQL and SQL), to meet ecosystem needs
• Work closely with team members and stakeholders to deliver features that support easy creation and integration of external apps
• Participate in code reviews, share feedback, and learn best practices in software development and DevOps
• Collaborate on internal processes, such as workflow optimization and process automation, to improve team efficiency
• Contribute to incident response and troubleshooting efforts, ensuring platform reliability

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 2+ years of professional software development experience, ideally with cloud platforms and distributed systems
• Experience developing applications using NodeJS/Typescript or related technologies
• Experience with Azure services, CI/CD pipelines (e.g., Azure DevOps), Kubernetes, and Terraform
• Experience queueing systems, NoSQL databases (such as CosmosDB or MongoDB), and SQL databases (such as Azure SQL)
• Strong problem-solving skills with a desire to learn and apply best practices for scalability, reliability, and security.
• Ability to work effectively on a collaborative engineering team, actively communicating and sharing knowledge

Preferred

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• A continuous learner, interested in evolving your skills and contributing innovative ideas to the project
• Experience in developer ecosystems or extensibility frameworks
• Exposure to code reviews and collaborative development tools

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $106,900.00 - $155,100.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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