Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is reimagining how government agencies manage, understand, and act on their agreements. Our Forward-Deployed Engineers (FDEs) are the bridge between innovation and impact — embedding directly with federal customers to design, prototype, and help deploy secure, AI-enabled agreement workflows that drive mission outcomes.

You’ll be at the front line of this transformation—building what’s next for secure, intelligent government workflows. Given the strategic nature of our federal engagements, this position is based in the Washington, D.C. metro area to enable close collaboration with our customers and partners.

This position is an individual contributor role reporting to Senior Director, Solution Consulting.

Responsibility

• Design, build, and deploy end-to-end applications that span backend microservices, data orchestration pipelines, vector databases and modern front-end interfaces

• Apply an author of experimentation mindset — build concepts, iterate on feedback, and create reusable libraries, prompts and scaffolds to accelerate future engagements

• Design and implement solutions that meet FedRAMP, FISMA, NIST and other agency security requirements, addressing both government procurement and citizen facing use cases

• Operationalize large language model (LLM) capabilities, build custom extractions, semantic search, and workflow intelligence within FedRAMP-authorized environments

• Iterate on AI/ML solutions, including LLM prompting and tuning to optimize agreement use cases

• Embed with customers—on site or virtually—to adapt and iterate solutions in live environments, expeditiously navigating legacy system constraints, ATO processes, and evolving data-classification rules with agility and compliance discipline

• Work closely with your team to translate customer requirements into technical designs, manage execution and share field‑tested insights with Docusign’s product teams to shape Intelligent Agreement Management

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 15+ years of software engineering experience
• 4+ years in customer‑facing or embedded roles
• Experience across backend (Python, Node.js, Java), frontend (React, Angular) and API design, with hands‑on experience building AI‑native systems in production
• Experience in LLM models, tooling and generative‑AI frameworks (e.g., LangChain, RAG pipelines, vector search, prompt chaining)
• Experience with DevOps skills—CI/CD, containerization, IaC—and familiarity with cloud platforms (AWS, Azure or GCP)
• Understanding of FedRAMP or similar security frameworks
• Willingness to travel up to ~50 % for client engagements

Preferred

• Ability to communicate complex technical concepts to both technical and non‑technical stakeholders, prioritize user value and drive iterative delivery
• Experience working with U.S. federal agencies or system integrators (SI/FSI) on cloud modernization, AI, or digital-workflow transformation initiatives
• Familiarity with ATO (Authority to Operate) processes, CSP security assessments, and federal data-classification standards
• Experience deploying within GovCloud (AWS or Azure) or similar compliant environments
• Active or eligible for Public Trust, Secret, or Top-Secret clearance (depending on agency)
• Security+, CISSP, AWS Certified Security – Specialty, or Azure Security Engineer Associate certification 
• Experience integrating SaaS platforms such as Docusign, Salesforce,
• ServiceNow, SAP Ariba, or Adobe into enterprise or agency ecosystems
• Familiarity with API management (Apigee, MuleSoft, Kong) and secure data-exchange standards (SAML, OAuth2, SCIM)
• Hands-on knowledge of MLOps frameworks, Vertex AI, or Azure ML, including model deployment pipelines and continuous model evaluation
• Experience applying DevSecOps best practices in regulated or classified environments

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $186,500.00 - $280,400.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $180,300.00 - $261,375.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $180,300.00 - $270,350.00 base salary

Washington DC: $186,500.00 - $270,350.00 base salary

Ohio: $169,000.00 - $245,050.00 base salary 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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