Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Maestro is Docusign's new no-code workflow orchestration platform, a central part of our new Intelligent Agreement Management offering. Maestro enables organizations to streamline complex agreement workflows, integrate with third-party systems, and ensure compliance through automation. As the Principal Product Manager for Maestro, you'll drive the evolution of key workflow capabilities, including the tools available to our customers to digitize their agreement processes.nbsp;

This role will be responsible for engaging with customers, defining product strategy, prioritizing roadmaps, collaborating with engineering and design to ensure Maestro delivers best-in-class automation capabilities. You'll work with sales, marketing, and other cross-functional teams to launch new agreement automation use cases to customers. The ideal candidate has experience in SaaS product management, ideally experience designing and building no-code tools for non-technical audiences, and a strong track record of building products that span multiple components, features, and services.

This position is an individual contributor role reporting to the Director, Product Management.

Responsibility

• Articulate and champion the long-term product vision for Docusign Maestro as the orchestration layer of Intelligent Agreement Management (IAM), driving deep integration across the Docusign suite, external systems, and partner ecosystems

• Evolve and scale the Maestro platform to meet the needs of enterprise customers-expanding capabilities in reporting, auditing, monitoring, compliance, and governance

• Define and grow the developer and ISV ecosystem, enabling third parties to build, extend, and monetize solutions on top of Maestro

• Lead cross-functional alignment across engineering, UX, sales, marketing, customer success, and business operations to deliver differentiated, high-impact workflow automation experiences

• Lead with customer and market insight—engaging with strategic customers, conducting market research, and leveraging data to identify opportunities that shape the roadmap and influence the broader IAM strategy

• Act as a strategic partner to go-to-market teams, driving adoption, packaging, and positioning strategies that expand Maestro usage and accelerate IAM growth

• Routinely and effectively represent Docusign as a company spokesperson in high-level internal and external forums, including thought leader conversations, analyst briefings, and strategic customer engagements

• Develop and deliver strategic communications that convey a compelling business case for Maestro, ensuring alignment across the business and the industry

• Act as a seasoned coach and mentor to experienced product team members, providing guidance and direction for solving complex problems and enhancing work relationships

• Lead development activities for the PM function, such as new tools or streamlined processes, and champion an inclusive and equitable work environment

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 15+ years experience in building software, ideally at scale, and for enterprises

• Experience defining, launching, and scaling demonstrably successful products

• Exceptional customer empathy and ability to translate user insights into strategic product decisions

• Experience driving successful go-to-market plans, onboarding strategies, and long-term adoption initiatives and growing products in different markets

Preferred

• Demonstrated strong track record of effective innovation in workflow automation, low-code/no-code platforms

• Strong bias to action and sense of ownership

• Clarity in communicating vision and execution plans clearly across all levels of the organization, including executive leadership

• Based in the Seattle area

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $193,100.00 - $286,500.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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