Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Threat Intelligence Sr Manager, you will lead and mentor a team of skilled Threat Intelligence Analysts, defining and driving the strategic vision for threat intelligence within Docusign. You will be responsible for overseeing the entire threat intelligence lifecycle, from collection and analysis to the dissemination of actionable intelligence products that directly enhance Docusign's security posture. This role requires a strong blend of technical expertise, strategic thinking, leadership acumen, and excellent communication skills to influence decision-making across various security and business functions. You will specifically focus on understanding and integrating intelligence related to AI-driven threats and defenses.

This position is a people manager role reporting to the Sr. Director of Security Operations.

Responsibility

• Define and champion a compelling product vision and strategy for Docusign's threat intelligence capabilities, aligning with the overall Global Security Office strategy and evolving business needs including developing strategies to address threats leveraging Artificial Intelligence and incorporating AI-driven defense mechanisms into intelligence products

• Recruit, mentor, and lead a high-performing team of Threat Intelligence Analysts, fostering a culture of excellence, continuous learning, and innovation

• Plan team strategy, resource allocation, and hiring to support Docusign's growth and evolving security requirements, with a focus on developing expertise in AI-related threat intelligence

• Oversee the full lifecycle of threat intelligence, including collection, processing, analysis, and dissemination of relevant threat information

• Ensure the team produces timely, accurate, and actionable intelligence, with a specific focus on identifying and analyzing AI-driven attack vectors and capabilities

• Drive proactive research to anticipate and mitigate potential cyber threats and vulnerabilities that target Docusign, its customers, and its supply chain including researching how adversaries are using AI to enhance their TTPs

• Develop and maintain threat profiles for key adversaries, including their tactics, techniques, and procedures (TTPs), motivations, and capabilities (leveraging frameworks like MITRE ATTamp;CK, Cyber Kill Chain, Diamond Model), with a particular emphasis on AI-enhanced techniques

• Ensure the effective integration of threat intelligence into Docusign's security operations, including detection, incident response, vulnerability management, and red team activities involving providing intelligence on AI-driven threats to inform defensive strategies and detection rules

• Develop and deliver threat briefings to both technical and non-technical audiences, including executive leadership

• Collaborate closely with Incident Response, Detection Engineering, Security Architecture, and other internal teams to provide additional insights during security investigations, enhance detection capabilities, and improve overall security controls including working with teams to understand how AI is being used in Docusign's environment and how it might be targeted by adversaries

• Participate in threat intelligence sharing initiatives with external partners and industry peers, with a focus on sharing information about AI-driven threats and defenses

• Oversee the development and maintenance of threat intelligence platforms (e.g., MISP, OpenCTI) and drive the automation of common threat intelligence tasks and workflows to improve efficiency and effectiveness including exploring and implementing tools and techniques for analyzing and processing AI-related threat data

• Assess and review intelligence requirements, identify intelligence gaps, and propose new tools and research projects to fill them continuously

• Establish and track key performance indicators (KPIs) to measure the effectiveness of the threat intelligence program, including its ability to address AI-driven threats

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Minimum of 8+ years of experience in cybersecurity, with at least 3+ years in a leadership or management role specifically focused on cyber threat intelligence
• Extensive experience generating threat intelligence using behavioral-based threat models, including MITRE ATTCK, Cyber Kill Chain, and Diamond Model
• Experience in managing and growing a team of cybersecurity professionals
• Experience with cyber threat landscape, attacker TTPs, and attack methodologies, including the increasing use of Artificial Intelligence by adversaries
• Experience with common Threat Intelligence platforms and tools (e.g., MISP, OpenCTI)
• Experience with incident response processes and how threat intelligence informs and supports these processes
• Experience in one or more scripting languages (e.g., Python, PowerShell, Bash) for automation, data analysis, and intelligence integration
• Experience or strong understanding of how Artificial Intelligence is being used in cyberattacks and how to develop intelligence to counter these threats
• Experience with AI/ML concepts and their application in threat intelligence analysis
• Prior active participation in industry and intelligence sharing communities
  
  

Preferred

• Excellent written and verbal communication skills, with a high degree of comfort communicating complex intelligence findings and strategic insights to varying audiences, including executive staff
• Strong analytical and problem-solving skills, with the ability to analyze complex data and drive clarity in ambiguous situations, including data related to AI-driven threats
• Bachelor's or Master's degree in Computer Science, Information Security, or a related field
• Industry certifications such as GCTI, GOSI, GCIH, CISSP, CISM, or similar
• Experience with adversary emulation or offensive security, including AI-enhanced techniques
• Track record of contributing to the wider threat intelligence community, speaking at security conferences, or publishing research
• Experience in a large, complex, cloud-inclusive environment (e.g., AWS, Azure, GCP)
• Active security clearances (TS, TS/SCI, etc)

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $177,900.00 - $287,425.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $170,900.00 - $241,400.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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