Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Internal Audit and SOX Manager, you have a great understanding of the profession. In this role, you will help transform the maturity of our Internal Audit Department. We are building processes, implementing tools, and enhancing our effectiveness. You will be a key member of this team helping us to improve our internal operations. You will have shared responsibility to ensure that Docusign is current and consistent with relevant regulations and standards, help manage our vendor relationship, support the implementation of methodologies, and design the tool solutions that will enhance our maturity. You will be responsible for coordinating initiatives and activities across a number of different programs, geographies and functions. The overall Internal Audit department includes the corporate SOX compliance program, ISO Audits, Operational Business Process Audits, Operational IT/Technology Audits, Enterprise Risk Management, Fraud Risk Assessments, whistleblower investigations, sales certifications, and executive reporting. The Internal Audit and SOX Manager will work closely with other IA leadership including the Head of Internal Audit, the SOX leaders and the leaders for Operational Audits and work with an Internal Audit team who have matrixed (dotted line) responsibility to other IA leadership (either SOX or Operational leader). As a result, this role will be essential to building a cohesive Internal Audit team that will span geographies and time zones.

This position is an individual contributor role reporting to the Vice President, Internal Audit.

Responsibility

• Identify and implement process improvements to enhance the efficiency and effectiveness of the IA function
• Provide excellent tracking of the portfolio of operational audits, raising delays and ensuring visibility to leadership 
• Support escalation of blockers and delays in the execution of audits 
• Develop audit learning recommendations and method for tracking progress including onboarding of new team members as and when required
• Participate as lead on audits on occasion, which includes planning, leading fieldwork, evaluating the work product of other auditors, and providing timely and relevant feedback
• Help establish high standards and drive consistency across all audit projects 
• Develop and maintain relationships across diverse teams including internal stakeholders (e.g., control owners and compliance teams) and external auditors
• Keep informed of industry and risk management best practices, trends, and standards and communicate these changes to leadership stakeholders
• Travel domestically and internationally up to 10% of the time

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in Accounting, Finance, or related field
• 8+ years relevant experience
• Experience with audit principles, such as risk assessments, materiality, independence, and sufficiency of audit evidence
• Experience with relevant regulations and industry standards (e.g., SSAE 18/SOC, COSO, COBIT)
• Program management experience with excellent analytical and communication skills
• Experience with projects involving coordinated efforts across large cross-functional and globally distributed teams
• Fluency in Portuguese and English, both written and verbal

Preferred

• CISSP, CISA, CPA, CIA or other globally-recognized security, compliance, or audit certifications
• Previous Senior Associate or Manager experience in a Big 4, consultancy or public-accounting environment
• ISO27001, SOC, PCI or other compliance engagement experience
• Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company
• Capable of identifying and prioritizing Audit priorities based on risk assessment
• Passion for audit, information security, governance, risk, and compliance
• Maintains composure in critical situations
• Prioritizes internal stakeholder and customer satisfaction
• Fluent in Spanish
• Strong stakeholder management skills and experience
• CPA, CIA, or CISA certification

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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