Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Product Manager within the Identity and Security team, you will play a critical role in defining improvements to the core security infrastructure of Docusign. You will think about both protecting our services and our customers’ data from any form of abuse, and about how to provide our customers with the right set of tools to let them meet their compliance, regulatory and security requirements.

Docusign strives to provide the highest standards in security. In this role, you will be responsible for identifying how the various levels of protection we have in place need to evolve to support Docusign’s venture in the Intelligent Agreement Management space. You will work closely with our engineering teams to build the platform supporting those needs and drive adoption of that platform across the organization, with our support and consulting organizations to push best practices implementation by customers, and with our security team to help manage any security concerns.

If you are passionate about leveraging technology to create a safe environment for customers to conduct business, and enjoy collaborating with diverse teams and partners, this role is tailor-made for you. Join us in our mission to maintain trust and integrity in digital transactions at Docusign.

This position is an individual contributor role reporting to the Principal Technical Product Manager, Identity & Security Platform.

Responsibility

• Deliver clear specifications for product enhancements, based on analysis of usage data, customer feedback and industry trends

• Partner with Engineering, Product Experience, Data Science, GTM teams on execution and release of product enhancements that maintain and enhance customers’ trust in Docusign and hold the quality bar high as part of product delivery

• Innovate in the data protection space to deliver increased value as part of Docusign’s Intelligent Agreement Management strategy

• Communicate product updates, roadmaps, and impact analyses to leadership and key stakeholders

• Create a collaborative culture around you

• Drive critical data governance and privacy initiatives, including the implementation of a GDPR-compliant framework and the development of a robust strategy for international data transfers and residency

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in Computer Science, Engineering, or related field

• 5+ years of proven experience as a Technical Product Manager or similar role, with a focus on data protection, compliance, or security

• Experience with communicating with partners at all levels

• Experience with analyzing and problem-solving, with a data-driven approach to decision-making

Preferred

• Technical expertise in implementing efficient, large-scale data purging and data destruction strategies in complex database environments (SQL/NoSQL), ensuring data integrity and minimal performance impact

• Experience architecting or implementing technical solutions for large-scale, cross-border data transfers and data residency initiatives

• Master’s degree in Computer Science, Engineering or related field

• Experience working in an Agile development environment

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $126,900.00 - $197,800.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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