Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Our business is built on finding great people and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering. We are seeking a Lead Software Development Engineer to join the Sign engineering team. Our company thrives on empowering talented individuals to enhance our award-winning Software as a Service (SaaS) offering. This role will focus on the architecture of Docusign HSM (Hardware Security Module), specifically the QSCD (Qualified Signature Device) - digital signature product functions as a local Qualified Signature/Seal Creation Device (QSigCD or QSealCD) in a secure operational environment.

As a Lead Software Engineer, you will lead the certification process for both FIPS and Common Criteria for the architecture and development of the Docusign QSCD. Your responsibilities will include understanding the regulatory requirements of both CC and FIPS certification bodies and running the entire QSCD certification process, design and develop new features for DocuSign cloud and on-premises services. The role requires strong engineering leadership, hands-on coding experience, and excellent documentation skills

This is an individual contributor position, and reports to the Director, Engineering.

Responsibility

• Lead and drive certification efforts for Common Criteria (EAL4+/EAL5+) and FIPS 140-3, including coordination with testing labs and certification authorities
• Serve as the technical authority on PKI, cryptographic modules, and secure key management implementations
• Author and maintain high-quality technical documentation, including Security Target (ST), Functional Specifications Implementation Representation, and Certification Evidence
• Work cross-functionally with product, compliance, QA, and Ramp;D teams to integrate regulatory and security requirements throughout the SDLC
• Write high quality code that is easy to maintain and test
• Design and build platform components for customer reporting and data, improving customer effectiveness at deploying and using Docusign
• Support strategic code sharing and architecture for one or more functional area
• Ensure design and architecture is extensible across multiple projects, and participate in technical design and code reviews
• Work with Product Management and other developers to understand design requirements and provide estimates for development
• Work cooperatively with product management and design to create features that are scalable and secure
• Identify, propose, and implement process improvements to continuously increase the team's productivity and efficiency
• Stay current with the latest development standard methodologies and share your findings with the team
• Work as part of a cross-site development team to drive design, implementation, testing, and release of products
• Raise issues proactively that might impact delivery commitments
• Act as a thought leader in security and compliance practices
• Research new features and technologies
• Fix production issues and maintain the code as needed
• Coach and mentor other team members with new technologies
• Track lab questions and responses through structured document change logs and response trackers

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Ability to prepare and package documentation for submission to accredited labs (FIPS and CC)
• Ability to maintain clean, well-organized document sets for Lab testing and validation and certification body review
• 15+ years of product development experience
• Experience in large C# or Java or C/C++ projects
• Experience designing and developing highly scalable consumer facing web application
• Hands-on, professional experience with consuming and building RESTful web-services
• BS degree in Computer Science or relevant field of study

Preferred

• Knowledge of Linux OS from the kernel level (willingness to learn) down to the application level
• Experience in Public Key Infrastructure (PKI) cryptography
• Experience with full stack development, preferably in one or more of OO programming languages, like C#, C++, Java
• Knowledge and experience in high scale, highly available (99.99+) systems
• SaaS or Cloud experience, with Azure/MSF background
• Experience in SW-HW integration
• Experience in working in an agile development environment
• Curiosity and ability to learn new technologies and tool sets
• Experience with Microsoft technology stack (.NET, C#, SQL Server, etc.)
• Prior experience aligning platform architecture with security and data
• Experience with unit testing frameworks
• Experience developing, promoting and building consensus across engineering teams
• Willingness to learn Linux at a deep level
• Excellent documentation skills
• Excellent problem-solving skills

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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