Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are looking for a Data Management Specialist to join our growing team, supporting the Human Resources Data Management team. As a key part of our broader People Technology and Operations team, this individual will work across HR to maintain and ensure the integrity of our employee data. In this role, you will have a direct impact on the data used for business decisions, compliance, and employee satisfaction.

This position is an individual contributor role reporting to the Lead, Data Management.

Responsibility

• Drive SOX and SOC control audits by managing evidence collection, monitoring, testing, and process reviews, and deliver detailed audit findings and recommendations

• Lead process improvement and automation efforts to enhance efficiency, data integrity, and data-driven decision-making—using project management tools to track progress and outcomes

• Act as a subject matter expert on the employee data lifecycle, advising stakeholders and developing training and documentation to support adoption and consistency

• Provide data expertise in cross-functional projects, ensuring data accuracy and alignment with enterprise standards throughout the project lifecycle

• Monitor and validate employee and contingent worker transactions, including hires, changes, leaves, and terminations, to uphold data quality and meet compliance requirements

• Maintain and update data dictionaries and system documentation to ensure consistency and accuracy across HR systems

• Deliver data quality reports and insights to HR leadership, identifying trends and recommending areas for improvement

• Support data validation and testing during system upgrades and implementations to ensure integrity and functional reliability

• Mentor junior team members on data management best practices, contributing to team knowledge sharing and development

• Adapt to evolving business needs by performing ad hoc tasks and responding to urgent data requests

• Participate in team meetings and provide on-site support as needed

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 4+ years of experience in HR data management, HRIS operations, or a related field
• Experience with HR systems (e.g., Workday, SAP SuccessFactors, Oracle HCM, etc.)

Preferred

• Bachelor’s degree in business administration, Human Resources, or related field
• Strong understanding of the employee data lifecycle, including hires, job changes, leaves, and terminations
• Familiarity with SOX and SOC compliance requirements and audit practices
• Proven ability to identify process improvement opportunities and implement automation solutions
• Proficiency in Google Workspace, reporting tools, and data quality analysis
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities independently
• Experience collaborating with cross-functional teams and communicating with both technical and non-technical stakeholders
• Demonstrated ability to create documentation, training guides, and process materials
• Strong analytical and problem-solving skills, with a commitment to data integrity and accuracy

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $35.67/hour - $51.43/hour

Illinois, Colorado, Massachusetts and Minnesota: $33.37/hour - $43.35/hour

Washington, Maryland, New Jersey and New York (including NYC metro area): $33.37/hour - $46.38/hour

Washington DC: $35.67/hour - $46.38/hour

Ohio: $30.38/hour - $39.51/hour

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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