Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is seeking a visionary and results-driven leader for our Sales Programs team. This pivotal role will build and expand the strategic programs that empower our sales force to break into and expand within all accounts, driving significant growth for Docusign. You'll leverage a deep understanding of effective sales tactics and strategies, translating them into scalable, high-impact programs. This role demands a blend of strategic foresight, operational excellence, and inspirational leadership.

The Sales Programs team is the engine that brings horizontal and vertical solutions to our customers, helping them realize the profound value of the Docusign platform. As the leader, you'll empower this team to design, launch, measure, and optimize sophisticated sales programs by collaborating seamlessly with cross-functional leaders across our entire Go-To-Market (GTM) organization. Our mission is clear: drive adoption and accelerate revenue.

This position is a people manager role reporting to the Group Vice President, GTM Strategy & Operations.

Responsibility

• Establish the overarching vision and roadmap for sales programs, ensuring alignment with global GTM objectives and revenue targets across all segments. You'll be instrumental in building out and scaling this critical capability within Docusign

• Recruit, coach, and inspire a team of top-tier Sales Program Managers, fostering a culture of innovation, accountability, and continuous improvement. This includes providing regular feedback, fostering professional growth, and building a strong, collaborative team environment

• Oversee the end-to-end lifecycle of sales programs, from ideation and strategic planning to detailed operationalization and flawless field execution

• Act as a trusted advisor and strategic partner to Sales leaders, while orchestrating deep cross-functional collaboration with key stakeholders across GTM Sales, Enablement, Marketing, Customer Success, Analytics, Partners, and other relevant teams. You'll ensure seamless handoffs and integrated campaigns

• Implement robust measurement frameworks to analyze program effectiveness, draw actionable insights from complex data sets, and continuously optimize programs for maximum revenue generation across all account types

• Play a significant role in shaping the Docusign GTM motion by identifying emerging opportunities and influencing strategic decisions based on program insights

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 12+ years of experience in a Sales Strategy & Operations role

• 5+ years of experience managing and developing high-performing teams in Sales Programs, Sales Strategy, or Sales Operations

• Experience in developing effective sales strategies (prospecting, expansion, retention) across various account sizes, with a demonstrated ability to translate strategic vision into actionable, revenue-producing programs

• Experience with designing, launching, and scaling complex sales programs

• Experience with CRM systems (Salesforce.com)

• BA/BS degree or equivalent work experience

Preferred

• Demonstrated ability to inspire, coach, and motivate teams to achieve aggressive goals

• Exceptional ability to build consensus, influence, and drive results across diverse stakeholder groups including Sales, Sales Strategy, Enablement, Marketing, Customer Success, Analytics, and Partner teams

• Proven experience building and nurturing these critical cross-functional relationships to drive integrated initiatives

• Highly skilled in leveraging complex data sets (e.g., Salesforce, Excel, BI tools) to derive actionable insights, prescribe solutions, and optimize program performance

• Superior communication and public speaking skills, with extensive experience developing and delivering executive-level presentations

• A 'doer' mentality with a passion for building elegant, simple solutions to complex problems and a track record of overachievement in driving revenue growth

• Strong command of Microsoft Excel, Word, and PowerPoint

• A strong understanding of SaaS business models and go-to-market principles

• Effective, clear, and concise verbal and written communication skills

• Flexible and comfortable with working in a fast-paced environment

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $177,900.00 - $287,425.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $170,900.00 - $241,400.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $170,900.00 - $251,325.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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