Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is looking for a Software Engineer to join the Connect team.

Connect is Docusign's webhook infrastructure team. This team supports a Tier 0 service (Docusign Connect) that is responsible for enabling internal and external customers to get notifications on events for any Docusign product. Many customers rely on this to power their downstream systems like vaulting and storage of agreements, reporting, or triggering workflows specific to their organization's needs. Connect processes tens of billions of events with a p99 end-to-end latency of less than 1s.

As a Software Engineer on the Connect team, you will be responsible for developing and maintaining key features that are integral to our customers and business. You will contribute to our development and operations teams to improve the creation of infrastructure solutions that scale with our rapid growth. As a successful engineer, you have a flexible attitude combined with an aptitude to learn and share. You are responsible for writing quality, scalable code and enjoy working in a fast-paced agile environment, care about the team’s decisions, and are focused on quality-driven development.

We are seeking an engineer who is experienced in building distributed cloud applications. You will have the opportunity to work on a complex ecosystem in the cloud with a focus on scale and availability. You will be responsible for developing software solutions using object-oriented methodologies, design patterns, and building scalable, highly available systems. You will also have experience with public cloud, are curious, and are able to learn new technologies and toolsets.

This position is an individual contributor role reporting to the Manager, Engineering.

Responsibility

• Write clean, testable, and maintainable code in C#, .NET, and related technologies
• Collaborate with team members to build and maintain features that enable customers to receive real-time event notifications
• Participate in agile software development practices including sprint planning, standups, code reviews, testing, and deployments
• Contribute to unit, integration, and end-to-end tests, and troubleshoot failures in CI/CD pipelines
• Assist in investigating production issues and implementing fixes with support from senior engineers
• Work with other engineers to monitor service health and improve reliability through metrics and alerting
• Participate in team on-call rotation following runbooks and standard procedures
• Stay current with industry best practices and apply learnings to day-to-day development
• Support and implement process improvements for code quality, test coverage, and release safety

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BS in Computer Science, Engineering, or equivalent experience
• 2+ years of professional software development experience
• Experience with C#, Java, or another object-oriented programming language
• Experience developing scalable and maintainable software
• Experience with version control (Git), CI/CD, and automated testing practices
• Experience with distributed systems concepts and cloud environments
  
  

Preferred

• Experience working in a production cloud environment (Azure, AWS, or GCP)
• Exposure to RESTful APIs and microservices
• Experience writing automated tests (unit, integration, or end-to-end)
• Familiarity with SQL or NoSQL databases
• Strong problem-solving and debugging skills
• Passion for learning new technologies and growing as a developer

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $112,800.00 - $175,000.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $106,900.00 - $155,100.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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