Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Enablement Consultant - Industrial Designer on the Enablement team, you will assist in the design and development of engaging and effective field-facing content. You will work closely with senior instructional designers and subject matter experts to apply established design standards, contributing to the team's shared goals and objectives.

This position is an individual contributor role reporting to the Senior Manager, Global Enablement Content.

Responsibility 

• Collaborate with team members and subject matter experts to create course materials
• Develop and build course materials using a variety of authoring and media tools
• Apply adult learning principles and the ADDIE model to the creation of all training materials
• Assist in defining course objectives, requirements, and assessment criteria in partnership with stakeholders
• Support instructional design projects to ensure they are delivered in a timely manner
• Manage your assigned projects to meet deadlines and communicate progress effectively
• Receive and incorporate feedback from team members and stakeholders to improve training materials

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 5+ years of experience in instructional design
• Bachelor's Degree in a relevant field
• A basic understanding of adult learning principles and instructional design models like ADDIE
• Demonstrated ability to work on multiple projects and manage deadlines
• Experience with one or more content creation tools, such as: Articulate Rise or Storyline, Camtasia or Adobe, Premiere Pro or Vyond or a similar animation tool 
• Familiarity with AI tools to help in content creation, course structure, and creating coaching prompts, such as: Google Gemini, Google Vids and NotebookLM
• Exposure to working with subject matter experts to develop content

Preferred 

• Strong communication and interpersonal skills
• Familiarity with Google Suite
• A portfolio of instructional design work (e.g., e-learning modules, job aids, videos)
• Prior internship or experience in a corporate training or enablement environment
• Experience with Learning Management Systems (LMS) like Skilljar, Highspot, or Seismic
• A passion for learning new technologies and creative design approaches

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster