Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is seeking a dynamic Physical Security and Environmental Health & Safety (EHS) Director to lead our global security and safety initiatives. This critical role will be responsible for developing and implementing comprehensive security strategies to protect our employees and facilities, while ensuring regulatory compliance and fostering a culture of safety and well-being. This individual will manage a team of security professionals and contract employees, collaborate with senior executives and key stakeholders, and proactively mitigate risks through advanced threat management and strategic planning. The ideal candidate is a proactive problem-solver with exceptional leadership abilities, a strong understanding of security and safety principles, and a proven track record of success.

This position is an individual contributor role reporting to the Sr. Director, Workplace Experience

Responsibility

• Develop and implement a comprehensive global physical security and EHS strategy aligned with the company's business objectives, with direct input and alignment from senior executives

• Conduct regular, in-depth risk assessments, including emerging threat analysis, and develop sophisticated mitigation plans to address potential vulnerabilities

• Provide strategic guidance and recommendations, including security briefings and presentations, to senior management (including the C-suite) on complex security and safety matters

• Drive a security-focused culture across the organization, ensuring that security is a key consideration in all business decisions

• Ensure compliance with all relevant security and EHS regulations and standards, including international standards and best practices

• Lead strategic security investment discussions with leadership and finance

• Oversee the physical security of all company facilities, including the implementation and management of advanced access control, surveillance systems, and intrusion detection/alarm monitoring

• Manage and optimize security vendor relationships and contracts, ensuring service level agreements (SLAs) meet the company's evolving security needs

• Develop and implement robust security protocols for incident response, crisis management, and business continuity, including simulations and regular drills

• Ensure compliance with all applicable global EHS regulations and standards

• Develop and implement EHS policies, procedures, and training programs

• Conduct regular safety audits and inspections to identify and address potential hazards​

• Monitor and analyze global security threats and trends, including geopolitical risks and emerging technologies, to proactively mitigate risks

• Implement proactive security measures to anticipate and mitigate advanced threats, including insider threats, cyber-physical attacks, and other violence

• Provide timely and accurate intelligence reports, with actionable recommendations, to senior management

• Develop and maintain a strong network of security contacts and resources, including law enforcement, intelligence agencies, and industry peers​

• Develop and implement comprehensive travel security protocols, including risk assessments, travel advisories, and emergency response plans, to ensure the safety of employees traveling on company business

• Manage executive protection programs for senior leadership, including threat assessments, protective details, and security advances

• Lead, mentor, and develop a team of security professionals, fostering a culture of excellence, collaboration, and continuous improvement

• Manage contract security personnel effectively, ensuring they are integrated into the overall security and workplace program

• Foster a positive and collaborative work environment

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in criminal justice, security management, or a related field
• Minimum of 15 years of progressive experience in physical security and EHS management, with significant experience in a global technology company
• Experience in developing and implementing comprehensive security strategies, with a focus on proactive threat mitigation
• Experience in risk assessment, threat analysis, crisis management, and business continuity planning
• Knowledge of EHS regulations and standards
• Experience managing and leading both internal teams and contract employees
• Experience with international travel security and executive protection, including high-risk environments

Preferred

• Masters degree
• Strong knowledge of advanced security technologies, access control systems, surveillance systems, and threat intelligence platforms
• Excellent leadership, communication, and interpersonal skills, with a proven ability to influence and engage with C-suite executives
• Ability to manage multiple complex projects and priorities effectively
• Strong analytical and problem-solving skills, with a focus on strategic thinking
• Experience in federal or state law enforcement
• Professional certifications (e.g., CPP, PSP)

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $157,500.00 - $254,350.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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