Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Sr. Monetization Strategy Specialist with a focus on Verticals and Integrations, you will play a crucial role in developing and implementing business model and monetization strategies to drive Docusign’s continued growth across its core and extended product offerings. You will be responsible for conducting market research, analyzing customer behavior, developing pricing models, and collaborating with cross-functional teams to optimize pricing and packaging for our growing IAM portfolio and its critical applications and integrations for LOB and industry use cases. The role involves a combination of critical thinking, a strong analytical mentality, a deep understanding of SaaS business models, and the ability to collaborate optimally across the organization.

This position is an individual contributor role reporting to the Sr. Director, Monetization Strategy.

Responsibility

• Conduct detailed analysis and market research to understand the market landscape, trends, and customer/partner behavior to find opportunities

• Analyze customer usage data and behavior to develop insights that inform pricing and packaging decisions

• Develop and maintain pricing models and tools to evaluate the financial impact of different pricing scenarios

• Collaborate with product management, sales, and marketing teams to develop and implement go-to-market strategies for new and existing offerings

• Monitor and analyze the performance of current monetization strategies and make recommendations for adjustments as needed

• Stay informed about industry best practices and emerging trends in pricing, packaging, and monetization

• Support the development and implementation of new pricing models, such as usage-based pricing and bundled offerings

• Contribute to pricing decisions for new features and functionalities

• Communicate strategies to relevant partners and executives

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years in management consulting, strategy, pricing, finance, product management or product marketing roles with a Bachelor’s degree, or 6+ years with a Master’s degree, or equivalent experience
• 3+ years monetization strategy or pricing experience for technology/SaaS products

Preferred

• Ability to think strategically and creatively to solve complex problems
• Communication and interpersonal skills, with the ability to collaborate effectively across teams
• Meticulous with organizational skills and the ability to handle multiple projects simultaneously
• Analytical skills with the ability to interpret complex data and make data-driven decisions
• Understanding of pricing models, strategies, and standard processes
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau)
• Project management experience with a track record of leading and implementing successful monetization strategy initiatives

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington: $129,000.00 - $190,550.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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