Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Product Manager on the Docusign Identify team, you will help us expand our identity verification offerings for our customers worldwide. You will be working on solutions that help customers align with local e-signature and raise the level of security and trust for their agreement processes. Your role will be to collaborate with Engineering and Design to build phenomenal product experiences. Your objectives will be to understand the vision and strategy, build the roadmap and execute on the plans that are developed.

This position reports to the Director of Product Management and is designated as Hybrid.

Responsibilities:

• Lead features from concept to launch based on defined business strategy and OKRs
• Understand market, competitors and customer needs by working closely with Customers, Consumers, User Research, Data Science, and Marketing to drive the next generation of Identity and eSignature innovations
• Prioritize the product roadmap for effective release and sprint planning
• Deliver the definition and design of features, iterating with customers, business, product, user experience, program and engineering collaborators
• Facilitate requirements definition across teams to translate product requirements into developer-ready JIRA user stories and acceptance criteria and drive prioritization of the backlog
• Define and analyze metrics that advise the success of products
• Work closely with Customer Support, Product Management, User Experience, Product Development and Marketing on go to market strategies

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic Qualifications:

• 2+ years of experience in product management or adjacent areas, such as software engineering
• Basic knowledge of user experience and interaction design fundamentals
• Bachelor’s degree in Computer Science, Information Systems, Business management, or related degree
• Proficiency in written and spoken English and French

Preferred Qualifications:

• Experience in delivering applications using agile methodologies
• Experience in identity verification space and / or compliance products
• Experience in SaaS product development
• Self-motivated and detail-oriented
• Critical thinking and creative problem-solving
• Ability to quickly absorb technical concepts and optimally connect with technical and non-technical partners
• Strong communication and collaboration skills
• Curious about emerging trends and technology and in particular the identity verification market

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois and Colorado: $X/hour - $X/hour or $X - $X base salary

Washington and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for bonus, equity and benefits.

This role is also eligible for bonus and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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